I can surf the internet, but cant connect to any game servers.

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  • Meowwy
    PCHF Member
    • Apr 2023
    • 17

    #1

    I can surf the internet, but cant connect to any game servers.

    It just happened to me I can use the internet but I canโ€™t connect to any game servers
    Iโ€™ve been trying to fix the problem for a day now Iโ€™ve also encountered a similar problem that is solved but the solution didnโ€™t work for me so I really donโ€™t know what to do
  • Pyro
    PCHF Member
    • Jan 2019
    • 1189

    #2
    What games launcher do you use if any?

    What games have you tried?

    Comment

    • Meowwy
      PCHF Member
      • Apr 2023
      • 17

      #3
      Originally posted by Pyro
      What games launcher do you use if any?

      What games have you tried?
      I have tried roblox and most of the steam games in my library there is some instances where they do load but most of the times they just give me and error massage saying it canโ€™t connect to their servers

      Comment

      • Meowwy
        PCHF Member
        • Apr 2023
        • 17

        #4
        I tried running mini tool box and here is what I got as much as am clueless to what is is I think it might help with the problem

        MiniToolBox by Farbar Version: 13-05-2022
        Ran by gesit (administrator) on 30-04-2023 at 15:12:54
        Running from โ€œD:\harvie\installerโ€
        Microsoft Windows 10 Home (X64)
        Model: MS-7C94 Manufacturer: Micro-Star International Co., Ltd.
        Boot Mode: Normal


        ========================= Flush DNS: ===================================

        Windows IP Configuration

        Successfully flushed the DNS Resolver Cache.

        ========================= IE Proxy Settings: ==============================

        Proxy is not enabled.
        No Proxy Server is set.

        โ€œReset IE Proxy Settingsโ€: IE Proxy Settings were reset.
        ========================= Hosts content: =================================
        ========================= IP Configuration: ================================

        Realtek PCIe 2.5GbE Family Controller = Ethernet (Connected)
        LogMeIn Hamachi Virtual Ethernet Adapter = Ethernet 3 (Hardware not present)
        Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
        Intel(R) Wi-Fi 6 AX200 160MHz = Wi-Fi (Media disconnected)
        [HEADING=1]----------------------------------[/HEADING]
        [HEADING=1]IPv4 Configuration[/HEADING]
        [HEADING=1]----------------------------------[/HEADING]
        pushd interface ipv4

        reset
        set global icmpredirects=enabled
        set interface interface=โ€œBluetooth Network Connectionโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=โ€œWi-Fiโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=โ€œLocal Area Connection* 9โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=โ€œLocal Area Connection* 10โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=โ€œEthernetโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

        popd
        [HEADING=1]End of IPv4 configuration[/HEADING]
        Windows IP Configuration

        Host Name . . . . . . . . . . . . : DESKTOP-7QCALJK
        Primary Dns Suffix . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : skybb.ph

        Ethernet adapter Ethernet:

        Connection-specific DNS Suffix . : skybb.ph
        Description . . . . . . . . . . . : Realtek PCIe 2.5GbE Family Controller
        Physical Address. . . . . . . . . : 2C-F0-5D-83-BA-A6
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IPv6 Address. . . . . . . . . . . : 2404:3c00:50bf:fe30::3(Preferred)
        Lease Obtained. . . . . . . . . . : Sunday, April 30, 2023 12:09:36 PM
        Lease Expires . . . . . . . . . . : Monday, May 1, 2023 11:43:49 AM
        IPv6 Address. . . . . . . . . . . : 2404:3c00:50bf:fe30:8037:930:8013:b2e0(Preferred)
        Temporary IPv6 Address. . . . . . : 2404:3c00:50bf:fe30:c4e6:3f57:741f:c11e(Preferred)
        Link-local IPv6 Address . . . . . : fe80::a71c:6587:f785:5c2d%13(Preferred)
        IPv4 Address. . . . . . . . . . . : 192.168.0.31(Preferred)
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Lease Obtained. . . . . . . . . . : Sunday, April 30, 2023 12:09:36 PM
        Lease Expires . . . . . . . . . . : Monday, May 1, 2023 12:09:36 PM
        Default Gateway . . . . . . . . . : fe80::21a:9aff:fede:ad05%13
        192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DHCPv6 IAID . . . . . . . . . . . : 221048925
        DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2A-62-2C-C4-2C-F0-5D-83-BA-A6
        DNS Servers . . . . . . . . . . . : 2404:3c00:1000:4:182:18:194:253
        2404:3c00:1000:3:182:18:194:252
        182.18.194.253
        182.18.194.252
        2404:3c00:1000:4:182:18:194:253
        2404:3c00:1000:3:182:18:194:252
        NetBIOS over Tcpip. . . . . . . . : Enabled
        Connection-specific DNS Suffix Search List :
        skybb.ph
        skybb.ph

        Wireless LAN adapter Wi-Fi:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
        Physical Address. . . . . . . . . : AC-12-03-D6-F5-42
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes

        Wireless LAN adapter Local Area Connection* 9:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
        Physical Address. . . . . . . . . : AC-12-03-D6-F5-43
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes

        Wireless LAN adapter Local Area Connection* 10:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
        Physical Address. . . . . . . . . : AE-12-03-D6-F5-42
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes

        Ethernet adapter Bluetooth Network Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
        Physical Address. . . . . . . . . : AC-12-03-D6-F5-46
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        DNS request timed out.
        timeout was 2 seconds.
        Server: UnKnown
        Address: 2404:3c00:1000:4:182:18:194:253

        DNS request timed out.
        timeout was 2 seconds.
        Name: google.com
        Addresses: 172.217.194.113
        172.217.194.101
        172.217.194.138
        172.217.194.100
        172.217.194.139
        172.217.194.102

        Pinging google.com [2404:6800:4003:c11::71] with 32 bytes of data:
        Reply from 2404:6800:4003:c11::71: time=40ms
        Reply from 2404:6800:4003:c11::71: time=40ms

        Ping statistics for 2404:6800:4003:c11::71:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 40ms, Maximum = 40ms, Average = 40ms
        Server: UnKnown
        Address: 2404:3c00:1000:4:182:18:194:253

        Name: yahoo.com
        Addresses: 2001:4998:24:120d::1:0
        2001:4998:44:3507::8000
        2001:4998:24:120d::1:1
        2001:4998:124:1507::f001
        2001:4998:124:1507::f000
        2001:4998:44:3507::8001
        98.137.11.164
        74.6.143.25
        74.6.231.20
        74.6.231.21
        74.6.143.26
        98.137.11.163

        Pinging yahoo.com [2001:4998:124:1507::f000] with 32 bytes of data:
        Reply from 2001:4998:124:1507::f000: time=226ms
        Reply from 2001:4998:124:1507::f000: time=229ms

        Ping statistics for 2001:4998:124:1507::f000:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 226ms, Maximum = 229ms, Average = 227ms

        Pinging 127.0.0.1 with 32 bytes of data:
        Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
        Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
        [HEADING=1]Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
        [HEADING=1]Interface List
        13โ€ฆ2c f0 5d 83 ba a6 โ€ฆRealtek PCIe 2.5GbE Family Controller
        20โ€ฆac 12 03 d6 f5 42 โ€ฆIntel(R) Wi-Fi 6 AX200 160MHz
        6โ€ฆac 12 03 d6 f5 43 โ€ฆMicrosoft Wi-Fi Direct Virtual Adapter
        11โ€ฆae 12 03 d6 f5 42 โ€ฆMicrosoft Wi-Fi Direct Virtual Adapter #2
        8โ€ฆac 12 03 d6 f5 46 โ€ฆBluetooth Device (Personal Area Network)
        1โ€ฆSoftware Loopback Interface 1[/HEADING]
        [HEADING=1]IPv4 Route Table[/HEADING]
        [HEADING=1]Active Routes:
        Network Destination Netmask Gateway Interface Metric
        0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.31 25
        127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
        127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
        127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
        192.168.0.0 255.255.255.0 On-link 192.168.0.31 281
        192.168.0.31 255.255.255.255 On-link 192.168.0.31 281
        192.168.0.255 255.255.255.255 On-link 192.168.0.31 281
        224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
        224.0.0.0 240.0.0.0 On-link 192.168.0.31 281
        255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
        255.255.255.255 255.255.255.255 On-link 192.168.0.31 281[/HEADING]
        Persistent Routes:
        None
        [HEADING=1]IPv6 Route Table[/HEADING]
        [HEADING=1]Active Routes:
        If Metric Network Destination Gateway
        13 281 ::/0 fe80::21a:9aff:fede:ad05
        1 331 ::1/128 On-link
        13 281 2404:3c00:50bf:fe30::/60 fe80::21a:9aff:fede:ad05
        13 281 2404:3c00:50bf:fe30::/64 On-link
        13 281 2404:3c00:50bf:fe30::3/128
        On-link
        13 281 2404:3c00:50bf:fe30:8037:930:8013:b2e0/128
        On-link
        13 281 2404:3c00:50bf:fe30:c4e6:3f57:741f:c11e/128
        On-link
        13 281 fe80::/64 On-link
        13 281 fe80::a71c:6587:f785:5c2d/128
        On-link
        1 331 ff00::/8 On-link
        13 281 ff00::/8 On-link[/HEADING]
        Persistent Routes:
        None
        ========================= Winsock entries =====================================

        Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
        Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
        Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
        Catalog5 04 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
        Catalog5 05 C:\Windows\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
        Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
        Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
        x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
        x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
        x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
        x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
        x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
        x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
        x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
        x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

        ========================= Event log errors: ===============================
        [HEADING=1]Application errors:[/HEADING]
        Error: (04/30/2023 01:47:14 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
        Description: The storage optimizer couldnโ€™t complete retrim on New Volume (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

        Error: (04/30/2023 11:50:45 AM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0xa80
        Faulting application start time: 0x01d97b16b8cd9c9d
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: e64bcdf3-7c72-4f76-a203-7f8099d7a540
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/30/2023 11:10:12 AM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x2a4c
        Faulting application start time: 0x01d97b1111f95ce7
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 0db23149-76a0-4998-814d-0bc641065d1d
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/30/2023 10:31:28 AM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x850
        Faulting application start time: 0x01d97b0baadf8831
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 49129b97-8dfd-4114-ae0c-4ca36839f863
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 11:36:42 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x500
        Faulting application start time: 0x01d97ab029b8e621
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: fe1b841c-bb3b-44cd-b221-3df3d658f3f6
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 11:31:53 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x22e8
        Faulting application start time: 0x01d97aaf8a9db7c2
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 25b41edd-e4ab-4e03-8973-b611d545f514
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 11:19:07 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x2904
        Faulting application start time: 0x01d97aadd489ddeb
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 6171a0f5-3475-447e-916b-be57ee84d508
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 11:17:14 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x2518
        Faulting application start time: 0x01d97aad583cb329
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: c9f57643-a98f-43d9-835d-7a45c025edbf
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 10:14:01 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x2bf0
        Faulting application start time: 0x01d97aa474ab370b
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 2d415c23-51cf-4ce8-a110-d2b50714546f
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/29/2023 10:06:49 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: Chronicles.exe, version: 1.7.0.0, time stamp: 0x6310c7b8
        Faulting module name: HIVE_SERVICE.dll, version: 0.0.0.0, time stamp: 0x63f575b9
        Exception code: 0xc0000005
        Fault offset: 0x00000000000496a9
        Faulting process id: 0x25a8
        Faulting application start time: 0x01d97aa37c15bd3c
        Faulting application path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\Chronicles.exe
        Faulting module path: D:\SteamLibrary\steamapps\common\Summoners War Chronicles\HIVE_SERVICE.dll
        Report Id: 9c572830-8d4f-4ce8-8963-7d909660a8c0
        Faulting package full name:
        Faulting package-relative application ID:
        [HEADING=1]System errors:[/HEADING]
        Error: (04/30/2023 12:09:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
        Description: The Microsoft Passport Container service failed to start due to the following error:
        %%1053 = The service did not respond to the start or control request in a timely fashion.

        Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 11:38:07 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 10:16:02 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 10:16:02 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10010

        Error: (04/29/2023 09:44:01 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
        Description: The Steam Client Service service failed to start due to the following error:
        %%1053 = The service did not respond to the start or control request in a timely fashion.

        Error: (04/29/2023 09:44:01 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
        Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

        Error: (04/28/2023 06:17:44 PM) (Source: DCOM) (EventID: 10029) (User: DESKTOP-7QCALJK)
        Description: Event-ID 10029
        [HEADING=1]Windows Defender:[/HEADING]
        Date: 2023-04-04 12:05:22
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2023-04-02 14:52:47
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2023-03-21 19:19:10
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2023-03-21 11:25:09
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2023-03-18 16:19:52
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan
        Event[0]:

        Date: 2023-04-01 13:12:04
        Description:
        Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
        New security intelligence Version:
        Previous security intelligence Version: 1.385.1686.0
        Update Source: Microsoft Update Server
        Security intelligence Type: AntiVirus
        Update Type: Full
        Current Engine Version:
        Previous Engine Version: 1.1.20200.4
        Error code: 0x8024402c
        Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

        Date: 2023-03-23 14:54:37
        Description:
        Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
        New security intelligence Version:
        Previous security intelligence Version: 1.385.839.0
        Update Source: Microsoft Update Server
        Security intelligence Type: AntiVirus
        Update Type: Full
        Current Engine Version:
        Previous Engine Version: 1.1.20100.6
        Error code: 0x8024001e
        Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
        [HEADING=1]CodeIntegrity Errors:[/HEADING]
        Date: 2023-04-30 09:34:13
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume5\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2304.8-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

        Date: 2023-04-25 19:07:28
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume5\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2303.8-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

        =========================== Installed Programs ============================

        Aim Lab (HKLM...\Steam App 714010) (Version: - Statespace)
        AMD Software (HKLM...\AMD Catalyst Install Manager) (Version: 22.9.1 - Advanced Micro Devices, Inc.)
        AOMEI Partition Assistant 9.9.0 (HKLM-x32...{02F850ED-FD0E-4ED1-BE0B-54981f5BD3D4}_is1) (Version: 9.9.0 - AOMEI International Network Limited.)
        Apex Legends (HKLM...\Steam App 1172470) (Version: - Respawn Entertainment)
        BEACHED (HKLM...\Steam App 1412190) (Version: - Gradient Studios)
        BlueStacks 5 (HKLM...\BlueStacks_nxt) (Version: 5.10.150.1016 - BlueStack Systems, Inc.)
        Branding64 (HKLM...{0DB6E0DC-607A-42C1-A3CE-7567A9F85AF4}) (Version: 1.00.0008 - Advanced Micro Devices, Inc.) Hidden
        Brave (HKLM-x32...\BraveSoftware Brave-Browser) (Version: 112.1.50.121 - Brave Software Inc)
        Eclipse Temurin JDK with Hotspot 17.0.6+10 (x64) (HKLM...{2514C5EC-6DA8-4A3C-A48F-4A202DC97278}) (Version: 17.0.6.10 - Eclipse Adoptium)
        Entity Framework Designer for Visual Studio 2012 - enu (HKLM-x32...{32136776-FE3F-453D-80DA-CDD993BDB2A3}) (Version: 11.1.20810.00 - Microsoft Corporation)
        Essential Mod Installer (HKLM...{C176E97F-2047-4A71-9E9B-B617CEEBE6D4}) (Version: 2.0.4 - ModCore Inc)
        Forge Auto Clicker version 1.1.2 (HKLM-x32...{0365F65A-7EAF-4F11-90C6-AED740111B1B}_is1) (Version: 1.1.2 - Flynnโ€™s Forge, Inc.)
        GameLoop (HKLM-x32...\MobileGamePC) (Version: 1.0.0.1 - Tencent Technology Company)
        Java 8 Update 51 (64-bit) (HKLM...{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
        Krita (x64) 5.1.0 (HKLM...\Krita_x64) (Version: 5.1.0.53 - Krita Foundation)
        Krunker (HKLM...\Steam App 1408720) (Version: - FRVR)
        Liberica JDK 8 Full (64-bit) (HKLM...{818F07D0-99D2-48AD-85FB-A294734A2741}) (Version: 8.0.362.9 - BellSoft)
        LogMeIn Hamachi (HKLM-x32...{B49685C9-32FA-4194-A43F-DAF6BD60F2EC}) (Version: 2.3.0.78 - LogMeIn, Inc.) Hidden
        LogMeIn Hamachi (HKLM-x32...\LogMeIn Hamachi) (Version: 2.3.0.78 - LogMeIn, Inc.)
        MATLAB R2022b (HKLM...\MATLAB R2022b) (Version: 9.13 - MathWorks)
        Microsoft 365 Apps for enterprise - en-us (HKLM...\O365ProPlusRetail - en-us) (Version: 16.0.16227.20280 - Microsoft Corporation)
        Microsoft OneDrive (HKLM...\OneDriveSetup.exe) (Version: 23.076.0409.0001 - Microsoft Corporation)
        Microsoft SQL Server 2012 Command Line Utilities (HKLM...{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server 2012 Data-Tier App Framework (HKLM...{36E619BC-A234-4EC3-849B-779A7C865A45}) (Version: 11.0.2316.0 - Microsoft Corporation)
        Microsoft SQL Server 2012 Express LocalDB (HKLM...{13D558FE-A863-402C-B115-160007277033}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server 2012 Management Objects (x64) (HKLM...{FA0A244E-F3C2-4589-B42A-3D522DE79A42}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server 2012 Native Client (HKLM...{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server 2012 Transact-SQL Compiler Service (HKLM...{BEB0F91E-F2EA-48A1-B938-7857ABF2A93D}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server 2012 Transact-SQL ScriptDom (HKLM...{0E8670B8-3965-4930-ADA6-570348B67153}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM...{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
        Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM...{F1949145-EB64-4DE7-9D81-E6D27937146C}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Microsoft Update Health Tools (HKLM...{89581302-705F-42C5-99B0-E368A845DAD5}) (Version: 3.70.0.0 - Microsoft Corporation)
        OBS Studio (HKLM-x32...\OBS Studio) (Version: 28.1.0 - OBS Project)
        Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16130.20218 - Microsoft Corporation) Hidden
        Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16227.20204 - Microsoft Corporation) Hidden
        osu! (HKLM-x32...{557b0b43-d47d-4b63-8451-fa722ebb46a4}) (Version: latest - ppy Pty Ltd)
        Prerequisites for SSDT (HKLM-x32...{9169C939-ED01-446A-BD0C-29873BAF4E48}) (Version: 11.0.2100.60 - Microsoft Corporation)
        Riot Vanguard (HKLM...\Riot Vanguard) (Version: - Riot Games, Inc.)
        RyzenMasterSDK (HKLM...{AC75B02E-350D-40E6-9017-2CFED3B7D3DD}) (Version: 1.2.3.5 - Advanced Micro Devices, Inc.) Hidden
        SCP: Containment Breach Multiplayer (HKLM...\Steam App 1782380) (Version: - Fusion Creators Studio)
        Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
        Summoners War: Chronicles (HKLM...\Steam App 2167580) (Version: - Com2uS)
        Teams Machine-Wide Installer (HKLM-x32...{731F6BAA-A986-45A4-8936-7C3AAAAA760B}) (Version: 1.5.0.8070 - Microsoft Corporation)
        Update for (KB2504637) (HKLM-x32...{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
        Update for Windows 10 for x64-based Systems (KB5001716) (HKLM...{C22F49B1-0F67-47DC-A490-E8B4B6558EA9}) (Version: 8.91.0.0 - Microsoft Corporation)
        Wallpaper Engine (HKLM...\Steam App 431960) (Version: - Wallpaper Engine Team)
        Web Companion (HKLM-x32...{c2ef3bef-abd7-44ea-adc2-60adc11ec0d6}) (Version: 9.1.0.409 - Lavasoft)
        Windows PC Health Check (HKLM...{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
        WinRAR 6.11 (64-bit) (HKLM...\WinRAR archiver) (Version: 6.11.0 - win.rar GmbH)
        [HEADING=1]Packages:[/HEADING]
        Photos Add-on โ†’ C:\Program Files\WindowsApps\Microsoft.Windows.Photos.DLC.Mai n_2021.39122.10110.0_x64__8wekyb3d8bbwe [2022-11-11] (Microsoft Corporation)
        Photos Media Engine Add-on โ†’ C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_ 1.0.0.0_x64__8wekyb3d8bbwe [2022-07-14] (Microsoft Corporation)
        Realtek Audio Control โ†’ C:\Program Files\WindowsApps\RealtekSemiconductorCorp.Realtek AudioControl_1.38.277.0_x64__dt26b99r8h8gj [2023-03-26] (Realtek Semiconductor Corp)
        Roblox โ†’ C:\Program Files\WindowsApps\ROBLOXCORPORATION.ROBLOX_2.573.5 06.0_x86__55nm5eh3cm0pr [2023-04-30] (ROBLOX Corporation)
        Solitaire & Casual Games โ†’ C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.16.3140.0_x64__8wekyb3d8bbwe [2023-04-10] (Microsoft Studios) [MS Ad]
        Spotify Music โ†’ C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.210.760 .0_x86__zpdnekdrzrea0 [2023-04-30] (Spotify AB) [Startup Task]
        TranslucentTB โ†’ C:\Program Files\WindowsApps\28017CharlesMilette.TranslucentT B_2022.1.0.0_x64__v826wp6bftszj [2023-04-28] (Charles Milette) [Startup Task]
        WindowsAppRuntime.1.2 โ†’ C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.747.1945.0_x64__8wekyb3d8bbwe [2023-02-04] (Microsoft Corporation)
        WindowsAppRuntime.1.2 โ†’ C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.777.2143.0_x64__8wekyb3d8bbwe [2023-03-05] (Microsoft Corporation)
        WindowsAppRuntime.1.2 โ†’ C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.802.31.0_x64__8wekyb3d8bbwe [2023-03-19] (Microsoft Corporation)
        WindowsAppRuntime.1.2 โ†’ C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.802.31.0_x86__8wekyb3d8bbwe [2023-03-19] (Microsoft Corporation)

        ========================= Devices: ================================

        Name: LogMeIn Hamachi Virtual Ethernet Adapter
        Description: LogMeIn Hamachi Virtual Ethernet Adapter
        Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
        Manufacturer: LogMeIn Inc.
        Service: Hamachi
        Device ID: ROOT\NET\0000
        Problem: : This device is disabled. (Code 22)
        Resolution: In Device Manager, click โ€œActionโ€, and then click โ€œEnable Deviceโ€. This starts the Enable Device wizard. Follow the instructions.

        ========================= Memory info: ===================================

        Percentage of memory in use: 24%
        Total physical RAM: 16310.35 MB
        Available physical RAM: 12281.3 MB
        Total Virtual: 22454.35 MB
        Available Virtual: 15107.75 MB

        ========================= Partitions: =====================================

        1 Drive c: () (Fixed) (Total:111.18 GB) (Free:11.9 GB) NTFS
        2 Drive d: (New Volume) (Fixed) (Total:931.5 GB) (Free:682.32 GB) NTFS

        ========================= Users: ========================================

        User accounts for \DESKTOP-7QCALJK

        Administrator DefaultAccount gesit
        Guest WDAGUtilityAccount

        ========================= Minidump Files ==================================

        No minidump file found

        ========================= Restore Points ==================================

        30-04-2023 06:02:32 Scheduled Checkpoint

        **** End of log ****

        Comment

        • Pyro
          PCHF Member
          • Jan 2019
          • 1189

          #5
          Letโ€™s get some more information:

          Download and run the free version of speccy.

          Once you have ran speccy, follow the instructions to upload a snapshot found here.

          To publish a Speccy profile to the Web:
          [ol]
          [li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]

          Please list your power supply unit (manufacturer and model)

          Comment

          • Meowwy
            PCHF Member
            • Apr 2023
            • 17

            #6

            Originally posted by Pyro
            Letโ€™s get some more information:

            Download and run the free version of speccy.

            Once you have ran speccy, follow the instructions to upload a snapshot found here.

            To publish a Speccy profile to the Web:

            Please list your power supply unit (manufacturer and model)
            for my PSU

            X - POWER 500 (it isnโ€™t listed into the product list in their site but I had the info on the box)

            AC input - 220v-240vac 5A 50/60Hz
            DC Output +3.3V I +5V I +12V I -12V I +5Vsb
            Max Output Current 16A I 20A I 35A I 0.5A I 2.5A
            Output Power 120W I 420W I 6W I 12.5W I
            Total Output Power {max} 500W

            XIGMATEK

            Comment

            • Pyro
              PCHF Member
              • Jan 2019
              • 1189

              #7
              Your C: drive is low on space, youโ€™ll want at least 25-30% free space for any update files and temporary files. Try freeing up space and moving files over to your D: drive.

              For future reference, Windows should be on a 250GB drive at the least, Iโ€™d recommend a 500GB drive since theyโ€™re so affordable nowadays.

              Comment

              • Meowwy
                PCHF Member
                • Apr 2023
                • 17

                #8
                I cleaned up my C drive a bit removed everything I can take off and moved it to my D drive what else can I do?

                Comment

                • Meowwy
                  PCHF Member
                  • Apr 2023
                  • 17

                  #9
                  Originally posted by Pyro
                  Your C: drive is low on space, youโ€™ll want at least 25-30% free space for any update files and temporary files. Try freeing up space and moving files over to your D: drive.

                  For future reference, Windows should be on a 250GB drive at the least, Iโ€™d recommend a 500GB drive since theyโ€™re so affordable nowadays.I
                  I think this problem is caused by my internet provider but I still am not sure but I am connected to the 8.8.8.8 dns and itโ€™s just straight up dead and not responding

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    To add to what @Pyro has stated.

                    Depending on the amount of space you have we could try to correct some of the corruption that has been caused by the lack of space on the C drive by repairing windows.

                    I would do a network reset on the system and see how things go.

                    Go into Setting
                    Select Network and Internet
                    Make sure you are under Status in the left
                    On the Right scroll down and select Network Reset
                    Read the information and then select Reset Now
                    Select Yes for the network to be reset and the system to reboot.
                    The rest before the system reboots may take a few minutes.

                    Might also try rebooting the modem and router. This will clear the buffer and sometimes help.

                    Then test speeds and see if that helps with the stuttering.

                    Then post another specy report.

                    There are several things that we can do to see if it clears up. Not really seeing that there is a ISP issue more like a misconfiguration yet not ruling out a possible ISP issue.

                    As the title states
                    I can surf the internet, but cant connect to any game servers.

                    Comment

                    • Meowwy
                      PCHF Member
                      • Apr 2023
                      • 17

                      #11
                      I did a window repair as well as reseted my network for the windows repair I used the CMD command and it said it fixed some corrupted files so hopefully it really did and my problem is solved I still donโ€™t know as of now Iโ€™ll see in a bit

                      and this would be my speecy http://speccy.piriform.com/results/5...pxENhL2Mzr0EfJ

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Originally posted by Meowwy
                        my problem is solved I still donโ€™t know as of now Iโ€™ll see in a bit
                        are you stating the issue is solved or you are unsure that is solved.

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          According to your newest speccy report

                          Partition 1
                          Partition ID: Disk #1, Partition #1
                          Disk Letter: C: File System: NTFS
                          Volume Serial Number: 80F52926
                          Size: 111 GB
                          Used Space: 97 GB (87%)
                          [COLOR=rgb(184, 49, 47)]Free Space: 13.3 GB (13%)

                          Your C drive is STILL to full to work effectively.

                          Windows requires on average 30% to 35% free space including 32 GB free space for updates.
                          7-10 GB reserved for future proofing on the C drive.
                          This is not including and limited to what the system uses for backups, swap page and hibernate files.
                          Otherwise, files will not be saved or corrupted and windows will s=cease to end which is why you were also informed to get a BIGGER C drive to install windows on. Updates and security will not happen, and you will have a vulnerable system.
                          Originally posted by Pyro
                          For future reference, Windows should be on a 250GB drive at the least, Iโ€™d recommend a 500GB drive since theyโ€™re so affordable nowadays.
                          [/COLOR]

                          Comment

                          • Meowwy
                            PCHF Member
                            • Apr 2023
                            • 17

                            #14
                            Originally posted by Rustys
                            Disk
                            Originally posted by Rustys
                            are you stating the issue is solved or you are unsure that is solved.
                            I am still unsure if it is fixed but it is looking good Iโ€™m looking for files I could remove or put in another disk but over all it is looking better

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              Will leave thread open for a few days if we do not hear back will close and mark.

                              Comment

                              Working...