Intermittent reboots when idle Win 10

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #16
    A corrupt OS and a security issue caused the last two crashes.

    Sorry, thought we had previously had a Speccy url off you, see below;

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    Comment

    • Lucianp
      PCHF Member
      • Apr 2018
      • 75

      #17

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #18
        That is the wrong RAM for your CPU, AMD state here up to 2933MHz and if you have XMP or DOCP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.

        Go into the BIOS, disable XMP and then manually set the RAM to run at 2933MHz and the voltage to 1.35V.

        You should also make sure that the Windows Power Plan is set to Balanced and not High Performance or Ryzen Balanced.
        1/30/2023 2022-11 Update for Windows 10 Version 22H2 for x64-based Systems (KB5020683)
        Install this update to resolve issues in Windows. For a complete
        listing of the issues that are included in this update, see the
        associated Microsoft Knowledge Base article for more information.
        After you install this item, you may have to restart your computer.

        You allowed Windows to check for and install update/s before you had correctly installed the chipset, SATA/storage and video drivers

        You also use CCleaner which is also a red flag for me.

        Suggest that you get the PSU upgraded asap if you want to keep on running two displays.

        Comment

        • Lucianp
          PCHF Member
          • Apr 2018
          • 75

          #19
          That is the wrong RAM for your CPU

          Looks like I used the wrong sticks when I moved cases. I have a pair of Aegis F4-3000C 16D 16GISB. I’ve swapped those over.
          make sure that the Windows Power Plan is set to Balanced

          Done
          You allowed Windows to check for and install update/s before you had correctly installed the chipset, SATA/storage and video drivers

          Do I need to reinstall again
          You also use CCleaner which is also a red flag for me.

          I’ve uninstalled CCleaner.
          Suggest that you get the PSU upgraded asap if you want to keep on running two displays.

          Unfortunately a new PSU will have to wait until next pension day, or the one after that.

          thanks again

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #20
            Leave Windows as is for now.

            Try disconnecting the second monitor while you troubleshoot this using the correct RAM.

            Comment

            • Lucianp
              PCHF Member
              • Apr 2018
              • 75

              #21
              It’s been running since Tuesday with both monitors. No problems at all (y).
              The only issue I have seen is leaving YouTube up and paused. I have to reboot to unpause it but I don’t see that as a problem.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #22
                Give it a couple more days and if all is still well we will mark your thread for you.

                Comment

                • Lucianp
                  PCHF Member
                  • Apr 2018
                  • 75

                  #23
                  Thank you.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #24
                    (y)

                    Comment

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