Windows 10 Desktop boot up hands at Loading Operating System

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  • StayingCalm01
    PCHF Member
    • Sep 2022
    • 3

    #1

    Windows 10 Desktop boot up hands at Loading Operating System

    I am new to PC Help Forum. I hope I am posting in the right place for the issue I have and I can provide all the information needed for a diagnosis.

    I have a number of issues with my system and will start with the first one.

    When I press the start button to boot my Windows 10 64 bit, Core I5 system up, it goes through the boot up routine but hangs with the flashing message line:

    Loading Operating System

    because it can no longer find the boot up device, which is an SSD.

    To enable me to boot up the PC, I have to press F12, this brings up a list of devices, one of which is the Boot device that I then select to enable the boot up routine to continue.

    Has a registry path been corrupted? I am not sure how or why this has happened but what can I do to realign the system so that it picks up the boot device automatically again?

    I will wait to hear from anyone who might have seen this problem before and can provide a solution to help me to resolve the issue.

    Very Many Thanks.
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Welcome to PCHF

    The first thing I would do is re seat all hardware, make certain that you power down prior to doing this.

    [MEDIA=youtube]DLxNPBQBfT8[/MEDIA]

    Then, reset your Bios to default settings.

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #3
      Originally posted by StayingCalm01
      To enable me to boot up the PC, I have to press F12, this brings up a list of devices, one of which is the Boot device
      Sounds like the bios is set wrong
      What is the make and model of your motherboard

      Comment

      • StayingCalm01
        PCHF Member
        • Sep 2022
        • 3

        #4
        Hello Folks,

        I was about to try and reset the BIOS as suggested when I looked at the other two error messages I get on this PC and wondered if these error messages have anything to do with corrupting the boot up path.

        When I press F12, select the boot device and boot up the PC, two messages come up, message 1 and I click the (X) to get rid of it. This is follower by message 2 and I do the same thing, exit from box:

        Message 1. File Name Warning
        There is a file or folder on your computer called "C:\Program … " See attachment

        Message 2. Windows cannot find 'C:\Program Files … ’ See attachment

        I have attached screen prints of both error messages. Do you think this is interrupting the boot up, if so can they be fixed.

        A β€˜C:\Program Files\WindowApps\Microsoft.YourPhone_ …’ file is likely to be a system file of sorts, how can it even be missing and Microsoft diagnostic not submit a patch to replace it. I don’t remember doing anything to delete a system file.

        Could be a red herring and nothing to do with the boot up, in which case I will attempt to reset the BIOS.

        Nevertheless, what are these messages and where might they originate from? How can I find the cause or source of them and delete them?

        The Motherboard is a Gigabyte GA-P55A-UD3.

        I have decided to pay attention to these various errors and clean up my crazy PCs for once.

        Thanks and I look forward to for feedback.

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          Can you open the directory?
          What is in it?
          Can you post a screen shot of the files?

          What there another user account on that system that you removed?

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #6
            It is safe to delete or rename the folder, and you can simply uninstall the phone app with app buster.

            O&O AppBuster: Free uninstaller for unwanted apps Download Version [version], file size 1MB.Released on: [releasedate] When setting up Windows 10 and 11, Microsoft not only installs the operating system alone, but also a whole range of additional apps - some … Continue reading →

            Comment

            • Bruce
              PCHF Member
              • Oct 2017
              • 10697

              #7
              @StayingCalm01 - any news?

              Comment

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