Kinda old games crashing on my pc.

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  • AlexGamingNow
    PCHF Member
    • Nov 2022
    • 8

    #1

    Kinda old games crashing on my pc.

    This issue been raging on ever since i got my computer. Games like β€œThe Forest” GTA V, Steep. You get the point. Been trying to fix it but nothing works. It completely freezes and nothing works, i usually restart my pc with the powerswitch. My specs should be completely fine according to the games i play. I barely know anything about computers but these are my specs.

    NVIDIA Geforce RTX 2070 SUPER
    Intel(R) Coreβ„’ i7-9700F CPU @ 3.00GHz 3.00 GHz
    16gb Ram
  • Pyro
    PCHF Member
    • Jan 2019
    • 1189

    #2
    Let’s get some more information:

    Download and run speccy.

    Once you have ran speccy, follow the instructions to upload a snapshot found here.

    To publish a Speccy profile to the Web:
    [ol]
    [li]In Speccy, click File, and then click Publish Snapshot.[/li][li]In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.[/li][li]Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/li][/ol]

    Please list your power supply unit

    Comment

    • AlexGamingNow
      PCHF Member
      • Nov 2022
      • 8

      #3
      Thanks youre willing to help me. I hope this is what youre referring to. I dont know how to see which power unit im using without completely unassembling my computer.

      Comment

      • Pyro
        PCHF Member
        • Jan 2019
        • 1189

        #4
        You should be able to pull off the side panels and see from one of them.

        If you can’t do that, i would check your records, wherever you bought it from should have noted the unit as well.

        Comment

        • Pyro
          PCHF Member
          • Jan 2019
          • 1189

          #5
          A few things about your computer:
          Physical Memory
          Memory Usage: [COLOR=rgb(184, 49, 47)]
          96 %

          You’re running out of available memory, that’s no good. You computer has been on less than an hour, please verify through task manager that you are in-fact running at high memory utilization.
          McAfee VirusScan
          Antivirus:
          [COLOR=rgb(184, 49, 47)]Enabled

          Antivirus/Antimalware programs are known for gumming up gaming systems, Windows Defender with some common sense is more than sufficient for most users.
          Power Profile
          Active power scheme:
          [COLOR=rgb(184, 49, 47)]HΓΈj ydeevne

          High performance can cause issues, this is something that is generally only needed for Gaming Laptops, it’s considered a form of overclocking and can push the system over, so we generally recommend leaving it to Balanced.
          [HEADING=1]Monitor 1
          Name:
          KG241Q P on NVIDIA GeForce RTX 2070 SUPER
          Monitor Frequency:
          [COLOR=rgb(184, 49, 47)]144 Hz[/COLOR][/HEADING][COLOR=rgb(184, 49, 47)]
          Monitor 2
          Name:
          Acer KG241Q on NVIDIA GeForce RTX 2070 SUPER
          Monitor Frequency:
          [COLOR=rgb(184, 49, 47)]60 Hz

          Monitors with different refresh rates are known to cause issues, try using only one monitor at a time, if the problem persists, try using the other monitor alone as well.[/COLOR][/color][/COLOR][/COLOR][/COLOR]

          Comment

          • AlexGamingNow
            PCHF Member
            • Nov 2022
            • 8

            #6
            I bought it as a prebuilt. I checked the receipt but it showed all but the power unit. The power unit sits in the bottom of my PC so i dont know how to get acces to it.

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Here is a MAJOR problem that is causing you issues.

              Partition 2
              Partition ID: Disk #0, Partition #2
              Disk Letter: C:
              File System: NTFS
              Volume Serial Number: C47E43C1
              Size: 951 GB
              Used Space: 944 GB (99%)
              Free Space: [COLOR=rgb(243, 121, 52)]6,58 GB (1%)

              Now a days you have to have 30 to 32 percent of the drive available for windows to run properly plus 32 GB available for Windows to update. Then there is also reserved around 7-10 GB. The less space the harder the drive has to work to store data including temp files that they system uses for the program running.[/COLOR]

              Comment

              • AlexGamingNow
                PCHF Member
                • Nov 2022
                • 8

                #8
                I tried to solve the problems.
                I deleted some games and my storage disc have 344 avaible gb. I turned off my antivirus while playing the said games. Also changed the power scheme to balanced, but i dont know what to do with the high memory usage.

                Comment

                • Pyro
                  PCHF Member
                  • Jan 2019
                  • 1189

                  #9
                  Has your memory use changed at all now that you have more disk space available?

                  Can you post another Speccy after restarting your computer?

                  Comment

                  • AlexGamingNow
                    PCHF Member
                    • Nov 2022
                    • 8

                    #10
                    At the point of the crash the game was using 70,6% of my CPU and only 1799 mb (45% in total). So i dont imagine the memory is the problem, i could be wrong tho. It barely changed tho from before
                    This the speccy after the restart.

                    Comment

                    • Pyro
                      PCHF Member
                      • Jan 2019
                      • 1189

                      #11
                      Your memory usage is much better now, glad Rustys caught the disk space issue.

                      The only other thing I would do is completely uninstall McAfee and re-enable Windows Defender and Windows Firewall.

                      They posted an article here on how to remove the products and even have a tool to help should something go awry.

                      Above how the system looks though, how does it feel? Is it more responsive, do the games still freeze?

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Without the power supply information cannot tell you completely what is going on. Especially if the supply is under powered which will attempt to condensate as much as it can possibly burning itself out and or causing failures and damaging hardware.

                        Welcome for the assistance.

                        This may explain why the power supply is one of the most important parts.

                        Comment

                        • AlexGamingNow
                          PCHF Member
                          • Nov 2022
                          • 8

                          #13
                          The games still crash unfortunately, but im glad the memory usage is more optimal. I will get my power supply unit upgraded and hope it will work. Thanks for the help

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #14
                            Do you have a time frame?

                            Comment

                            • AlexGamingNow
                              PCHF Member
                              • Nov 2022
                              • 8

                              #15
                              Do you mean time zone? If so im normally avaible from 14:30 to the 12:00. But i have another question, why is it that other games like Red Dead Redemption 2, Forza Horizon 5 and Sea of thieves dont crash? It would seem like they would require more because they have more impressive graphics and such.

                              Comment

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