LiveKernelEvent 141 + dwm.exe - appcrash - Kernelbase.dll

[Rustys]

Will strongly suggest that the system is not used until the new PSU is installed to prevent any further damage being done to the system.

[Marialynne]

Will strongly suggest that the system is not used until the new PSU is installed to prevent any further damage being done to the system.

Well, I just installed it. I DID ITTT ! So nice that it arrived in advance :giggle:
I used this occasion to review the cabel management. It was hard.

So I started the computer and go on bios just to tell him to reset parameters, bc I thought it might be better after installing a new componant.

I just tried the stress test on FurMark that crashed earlier (1920x1080 + 720), and this time it didn’t crash. So I tried the “next one” (1980x1080 + 1080FHD), it still didn’t crash, but I will try to play to be sure it’s okay. I’ll let you know ^^

BUUUTTTT I still hear the weird noises from my fans and the remote still don’t work :cry:

Thanks a lot for all the help ^^

[Rustys]

Is the initial issue resolved with the games and apps crashing?

[Marialynne]

No, it just crashed. I’m so desesperate now…

[Rustys]

Lets also get a Minitoolbox report and see what the errors are that could also be causing this.

You will need to download to a working system then use an external device to run on the affected system.
Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

Close the browser and run the tool, check the following options.

Select all

Click on Go.

copy and paste the contents of the file called MTB.txt or attach the file to your next post.

[Rustys]

You also have made sure that all cables and hardware are snug (usually done by reseating them)

[Marialynne]

You also have made sure that all cables and hardware are snug (usually done by reseating them)

Well, bc I needed to install the new PSU I needed to plug everything again, so I’ll say I did my best for most of them.
Cabel management is also a lot more beautiful !

I will look into minitoolbox and come back then !

[Marialynne]

Hey !

So I checked the Minitoolbox it said driver Nvidia again so I DDU the Nvidia driver (but not intel) and installed it again, it seems a lot more stable on ESO buuuttt I tried on Kindgom Comes Delivrance and it crashed again.

(Btw remote of my fans don’t work but I found out one of those non-componant fans was the one doing the weird noise, so without it my computer is quiet ! Nice)

So I checked the error I found that crashed my PC on KC : D and followed one tutorial, I’m gonna tell you if it works.

BUT! I can already tell you that I got a display problem again when rebooting to applie the changes… The weird horizontals dark lines with my display too much left which results in a large vertical black band right… When I unplug-plug again my monitor it works perfectly again. Does that mean the monitor is at fault?

Thanks ! ^^

[Marialynne]

It crashed again. This tutorial didn’t work. It seems to be an Appcrash but no crash of Desktop Window Manager? Weird. I checked the integriety of windows but everything seems alright…

[Rustys]

Post the information requested form post #50.

Only preform the steps that we have requested going out on you own like that will result in more complications and ends up wasting time.

[Marialynne]

Hello !

Yes Minitoolbox share a lot of informations, that’s why I prefere look it up myself.

here it is :
MiniToolBox by Farbar Version: 13-05-2022
Ran by ---- (administrator) on 04-12-2022 at 10:57:09
Running from “C:\Users-—\Downloads”
Microsoft Windows 10 Famille (X64)
Model: Z590I AORUS ULTRA Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal

---

========================= Flush DNS: ===================================

Configuration IP de Windows

Cache de r‚solution DNS vid‚.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

“Reset IE Proxy Settings”: IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

“Reset FF Proxy Settings”: Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel(R) Ethernet Controller (3) I225-V = Ethernet (Connected)
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 = Ethernet 2 (Hardware not present)
Intel(R) Wi-Fi 6 AX200 160MHz = Wi-Fi (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]Configuration du protocole IPv4[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4

reset
set global
set interface interface=“Ethernet (d‚bogueur du noyau)” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Wi-Fi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Connexion au r‚seau local* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Connexion au r‚seau local* 10” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Connexion r‚seau Bluetooth” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet 2” forwarding=enabled advertise=enabled metric=1 nud=enabled ignoredefaultroutes=disabled

popd
[HEADING=1]Fin de la configuration du protocole IPv4[/HEADING]
Configuration IP de Windows

Nom de l’h“te . . . . . . . . . . : DESKTOP-Q4NGMDE
Suffixe DNS principal . . . . . . :
Type de noeud. . . . . . . . . . : Hybride
Routage IP activ‚ . . . . . . . . : Non
Proxy WINS activ‚ . . . . . . . . : Non

Carte r‚seau sans fil Wi-Fiÿ:

Statut du m‚dia. . . . . . . . . . . . : M‚dia d‚connect‚
Suffixe DNS propre … la connexion. . . : lan
Description. . . . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
Adresse physique . . . . . . . . . . . : 08-5B-D6-36-6A-1E
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui

Carte r‚seau sans fil Connexion au r‚seau local* 1ÿ:

Statut du m‚dia. . . . . . . . . . . . : M‚dia d‚connect‚
Suffixe DNS propre … la connexion. . . :
Description. . . . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Adresse physique . . . . . . . . . . . : 08-5B-D6-36-6A-1F
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui

Carte r‚seau sans fil Connexion au r‚seau local* 10ÿ:

Statut du m‚dia. . . . . . . . . . . . : M‚dia d‚connect‚
Suffixe DNS propre … la connexion. . . :
Description. . . . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Adresse physique . . . . . . . . . . . : 0A-5B-D6-36-6A-1E
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui

Carte Ethernet Ethernet :

Description. . . . . . . . . . . . . . : Intel(R) Ethernet Controller (3) I225-V
Adresse physique . . . . . . . . . . . : 18-C0-4D-EC-F5-21
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui
Adresse IPv6 de liaison locale. . . . .: fe80::ccc0:60e8:570f:704c%16(pr‚f‚r‚)
Adresse IPv4. . . . . . . . . . . . . .: 212.201.83.239(pr‚f‚r‚)
Masque de sous-r‚seau. . . .ÿ. . . . . : 255.255.254.0
Bail obtenu. . . . . . . . .ÿ. . . . . : dimanche 4 d‚cembre 2022 10:52:01
Bail expirant. . . . . . . . .ÿ. . . . : dimanche 4 d‚cembre 2022 14:52:02
Passerelle par d‚faut. . . .ÿ. . . . . : 212.201.82.1
Serveur DHCP . . . . . . . . . . . . . : 129.70.182.19
IAID DHCPv6 . . . . . . . . . . . : 605601869
DUID de client DHCPv6. . . . . . . . : 00-01-00-01-2A-F3-2D-D1-18-C0-4D-EC-F5-21
Serveurs DNS. . . . . . . . . . . . . : 129.70.199.6
129.70.182.19
NetBIOS sur Tcpip. . . . . . . . . . . : Activ‚

Nom : google.com
Addresses: 2a00:1450:4005:801::200e
142.251.209.142

Envoi d’une requˆte ‘ping’ sur google.com [142.251.209.142] avec 32 octets de donn‚esÿ:
D‚lai d’attente de la demande d‚pass‚.
D‚lai d’attente de la demande d‚pass‚.

Statistiques Ping pour 142.251.209.142:
Paquetsÿ: envoy‚s = 2, re‡us = 0, perdus = 2 (perte 100%),
Address: 129.70.199.6

Nom : yahoo.com
Addresses: 2001:4998:124:1507::f001
2001:4998:24:120d::1:1
2001:4998:124:1507::f000
2001:4998:44:3507::8001
2001:4998:44:3507::8000
2001:4998:24:120d::1:0
98.137.11.164
74.6.143.25
74.6.143.26
74.6.231.20
74.6.231.21
98.137.11.163

Envoi d’une requˆte ‘ping’ sur yahoo.com [74.6.143.25] avec 32 octets de donn‚esÿ:
D‚lai d’attente de la demande d‚pass‚.
D‚lai d’attente de la demande d‚pass‚.

Statistiques Ping pour 74.6.143.25:
Paquetsÿ: envoy‚s = 2, re‡us = 0, perdus = 2 (perte 100%),

Envoi d’une requˆte ‘Ping’ 127.0.0.1 avec 32 octets de donn‚esÿ:
R‚ponse de 127.0.0.1ÿ: octets=32 temps<1ms TTL=128
R‚ponse de 127.0.0.1ÿ: octets=32 temps<1ms TTL=128
[HEADING=1]Statistiques Ping pour 127.0.0.1:
Paquetsÿ: envoy‚s = 2, re‡us = 2, perdus = 0 (perte 0%),
Dur‚e approximative des boucles en millisecondes :
Minimum = 0ms, Maximum = 0ms, Moyenne = 0ms[/HEADING]
[HEADING=1]Liste d’Interfaces
7…08 5b d6 36 6a 1e …Intel(R) Wi-Fi 6 AX200 160MHz
13…08 5b d6 36 6a 1f …Microsoft Wi-Fi Direct Virtual Adapter
19…0a 5b d6 36 6a 1e …Microsoft Wi-Fi Direct Virtual Adapter #2
16…18 c0 4d ec f5 21 …Intel(R) Ethernet Controller (3) I225-V
1…Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Table de routage[/HEADING]
[HEADING=1]Itin‚raires actifsÿ:
Destination r‚seau Masque r‚seau Adr. passerelle Adr. interface M‚trique
0.0.0.0 0.0.0.0 212.201.82.1 212.201.83.239 55
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
212.201.82.0 255.255.254.0 On-link 212.201.83.239 311
212.201.83.239 255.255.255.255 On-link 212.201.83.239 311
212.201.83.255 255.255.255.255 On-link 212.201.83.239 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 212.201.83.239 311
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 212.201.83.239 311[/HEADING]
Itin‚raires persistantsÿ:
Aucun
[HEADING=1]IPv6 Table de routage[/HEADING]
[HEADING=1]Itin‚raires actifsÿ:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
16 311 fe80::/64 On-link
16 311 fe80::ccc0:60e8:570f:704c/128
On-link
1 331 ff00::/8 On-link
16 311 ff00::/8 On-link[/HEADING]
Itin‚raires persistantsÿ:
Aucun
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (12/03/2022 06:55:35 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Erreur du service de cliché instantané des volumes : erreur lors de l’interrogation de l’interface IVssWriterCallback. hr = 0x80070005, Accès refusé.
.
Cette erreur est souvent due à des paramètres de sécurité incorrects dans le processus du rédacteur ou du demandeur.

Opération :
Données du rédacteur en cours de collecte

Contexte :
ID de classe du rédacteur: {e8132975-6f93-4464-a53e-1050253ae220}
Nom du rédacteur: System Writer
ID d’instance du rédacteur: {b175e724-0c79-41f1-bdc2-e9128faf4855}

Error: (12/03/2022 06:25:00 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0xa04
Heure de début de l’application défaillante : 0x01d9073c1f1326bd
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 3865322f-3ec9-4af7-9651-211c9fbe1f2b
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 06:24:36 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0xc18
Heure de début de l’application défaillante : 0x01d9073c1cd9aec3
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 07972fd2-cefd-4c09-8515-17e2dbc18634
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 06:24:34 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xc00001ad
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x550
Heure de début de l’application défaillante : 0x01d9073977bf2745
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 6d958a61-a37a-4339-856a-06b0456628a1
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:44:35 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x1680
Heure de début de l’application défaillante : 0x01d9070c992f9c2d
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 1a66dc62-6369-476b-915e-d8bd11704676
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:44:25 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x2314
Heure de début de l’application défaillante : 0x01d9070c9338ab08
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : d02d6288-fe36-4c52-acb7-a23c0621dec1
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:44:15 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x3ab8
Heure de début de l’application défaillante : 0x01d9070c8d6e5083
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : f6609fe2-e195-4fbe-81d9-b49e42e87ecd
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:44:05 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x1560
Heure de début de l’application défaillante : 0x01d9070c8a2a9783
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 34e30f88-1b27-4f1d-9f8d-359c701da700
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:44:00 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x258
Heure de début de l’application défaillante : 0x01d9070c8783752e
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 25b8e4c5-0ee5-401e-bd52-d78b9b2402be
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Error: (12/03/2022 12:43:55 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Nom de l’application défaillante dwm.exe, version : 10.0.19041.746, horodatage : 0x6be51595
Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.2311, horodatage : 0x9bef48c3
Code d’exception : 0xe0464645
Décalage d’erreur : 0x000000000010fdf2
ID du processus défaillant : 0x970
Heure de début de l’application défaillante : 0x01d9070c81599f4b
Chemin d’accès de l’application défaillante : C:\WINDOWS\system32\dwm.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll
ID de rapport : 155eb5d6-c9e9-4189-8c9e-d38de5e9a4ef
Nom complet du package défaillant :
ID de l’application relative au package défaillant :
[HEADING=1]System errors:[/HEADING]
Error: (12/03/2022 09:49:22 PM) (Source: Application Popup) (EventID: 56) (User: )
Description: ACPI2

Error: (12/03/2022 09:49:30 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: L’arrêt système précédant à 21:36:03 le 03/12/2022 n’était pas prévu.

Error: (12/03/2022 09:35:56 PM) (Source: Application Popup) (EventID: 56) (User: )
Description: ACPI2

Error: (12/03/2022 09:12:55 PM) (Source: Application Popup) (EventID: 56) (User: )
Description: ACPI2

Error: (12/03/2022 09:13:03 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: L’arrêt système précédant à 20:59:29 le 03/12/2022 n’était pas prévu.

Error: (12/03/2022 06:56:55 PM) (Source: Application Popup) (EventID: 56) (User: )
Description: ACPI2

Error: (12/03/2022 06:25:42 PM) (Source: Application Popup) (EventID: 56) (User: )
Description: ACPI2

Error: (12/03/2022 06:25:50 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: L’arrêt système précédant à 18:05:38 le 03/12/2022 n’était pas prévu.

Error: (12/03/2022 06:24:31 PM) (Source: nvlddmkm) (EventID: 14) (User: )
Description: Event-ID 14

Error: (12/03/2022 06:24:31 PM) (Source: nvlddmkm) (EventID: 14) (User: )
Description: Event-ID 14
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2022-12-03 20:44:42
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Mozilla Firefox\firefox.exe) attempted to load \Device\HarddiskVolume3\Program Files\Mozilla Firefox\mozavcodec.dll that did not meet the Microsoft signing level requirements.

Date: 2022-12-03 20:44:42
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Mozilla Firefox\firefox.exe) attempted to load \Device\HarddiskVolume3\Program Files\Mozilla Firefox\mozavutil.dll that did not meet the Microsoft signing level requirements.

Date: 2022-12-03 10:27:04
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2210.6-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

=========================== Installed Programs ============================

Cisco AnyConnect Secure Mobility Client (HKLM-x32...\Cisco AnyConnect Secure Mobility Client) (Version: 4.10.00093 - Cisco Systems, Inc.)
Cisco AnyConnect Secure Mobility Client (HKLM-x32...{6B15DEBB-2AB9-42DD-8ECF-82EF8F21CC69}) (Version: 4.10.00093 - Cisco Systems, Inc.) Hidden
Corsair LINK 4 (HKLM-x32...{42E978FD-3358-4461-9EA5-9C872979E2EA}) (Version: 4.9.9.3 - Corsair Components, Inc.) Hidden
Corsair LINK 4 (HKLM-x32...{ab593f70-89d2-468d-8eb2-ed71ffa0eedb}) (Version: 4.9.9.3 - Corsair Components, Inc.)
Documentation Manager (HKLM...{30EDBBE7-D455-4B19-B6EC-EF0F4934ABFE}) (Version: 22.180.0.4 - Intel Corporation) Hidden
Dynamic Application Loader Host Interface Service (HKLM...{8785F8D1-9388-4051-A199-A80840A00990}) (Version: 1.0.0.0 - Intel Corporation) Hidden
ENE_AIC_Marvell_HAL (HKLM...{085E2365-0A70-4230-B664-02D5E4FE7E9C}) (Version: 1.0.7.0 - ENE TECHNOLOGY INC.) Hidden
ENE_AIC_Marvell_HAL (HKLM-x32...{887e18fb-6bc3-4cd4-b34e-32d9ff71bbae}) (Version: 1.0.7.0 - ENE TECHNOLOGY INC.) Hidden
ENE_DRAM_RGB_AIO (HKLM...{1745D314-9077-46C9-8562-1C62BAE189B7}) (Version: 1.0.3.44 - Ene Tech.) Hidden
ENE_DRAM_RGB_AIO (HKLM-x32...{deca4146-7b38-4743-854b-105eddb7331b}) (Version: 1.0.3.44 - Ene Tech.) Hidden
ENE_EHD_M2_HAL (HKLM...{37A48B7F-D4EA-4863-844E-A284E2AA3C5D}) (Version: 1.0.9.13 - ENE TECHNOLOGY INC.) Hidden
ENE_EHD_M2_HAL (HKLM-x32...{e82fcc79-4f73-46e7-859e-08fd9586ed61}) (Version: 1.0.9.13 - ENE TECHNOLOGY INC.) Hidden
ENE_MousePad_HAL (HKLM...{9E97178A-ADB8-4778-BE60-7E28E2A72721}) (Version: 1.0.1.8 - ENE TECHNOLOGY INC.) Hidden
ENE_MousePad_HAL (HKLM-x32...{bf256b46-8ff7-48be-ab7f-5661e9a0651f}) (Version: 1.0.1.8 - ENE TECHNOLOGY INC.) Hidden
ENE_X_AIC_HAL (HKLM...{CF703694-01C6-4062-B797-84DB215662BC}) (Version: 1.0.4.0 - ENE TECHNOLOGY INC.) Hidden
ENE_X_AIC_HAL (HKLM-x32...{ec10ac91-2e61-460a-b493-33f794a07682}) (Version: 1.0.4.0 - ENE TECHNOLOGY INC.) Hidden
ENE_X-JMI_HAL (HKLM...{2B8E611F-0B51-4FAC-87BB-AF50D82E7DDA}) (Version: 1.0.8.0 - ENE Tech) Hidden
ENE_X-JMI_HAL (HKLM-x32...{7eeee667-b295-4acd-9a4e-1160421db765}) (Version: 1.0.8.0 - ENE Tech) Hidden
Epic Games Launcher (HKLM-x32...{92A065DE-A8D9-4842-9DFD-4BDA462EE8FD}) (Version: 1.3.51.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM...{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32...{19695986-25CE-41AC-9C6F-54794653EDBA}) (Version: 2.0.36.0 - Epic Games, Inc.)
Geeks3D FurMark 1.32.0.0 (HKLM-x32...{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version: 1.31.0.0 - Geeks3D)
GIMP 2.10.32-1 (HKLM...\GIMP-2_is1) (Version: 2.10.32 - The GIMP Team)
Intel(R) Chipset Device Software (HKLM-x32...{9b79ab4c-1596-44ee-84e2-a2001f7af089}) (Version: 10.1.18836.8283 - Intel(R) Corporation)
Intel(R) Management Engine Components (HKLM...{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 2134.15.0.2422 - Intel Corporation)
Intel(R) Serial IO (HKLM...{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.2129.8 - Intel Corporation)
Intel(R) Wireless Bluetooth(R) (HKLM-x32...{00000180-0220-1036-84C8-B8D95FA3C8C3}) (Version: 22.180.0.2 - Intel Corporation)
Intel® Software Installer (HKLM-x32...{5815d801-d03c-4911-a46b-75a331ad7265}) (Version: 22.180.0.4 - Intel Corporation) Hidden
Intel® Software Installer (HKLM-x32...{741cd892-0384-4ac9-929f-e3a263d9dc07}) (Version: 22.80.1.1 - Intel Corporation) Hidden
Java 8 Update 351 (64-bit) (HKLM...{26A24AE4-039D-4CA4-87B4-2F64180351F0}) (Version: 8.0.3510.10 - Oracle Corporation)
Launcher Prerequisites (x64) (HKLM-x32...{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Microsoft 365 - fr-fr (HKLM...\O365HomePremRetail - fr-fr) (Version: 16.0.15726.20202 - Microsoft Corporation)
Microsoft OneDrive (HKLM...\OneDriveSetup.exe) (Version: 22.227.1030.0001 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM...{80F1AF52-7AC0-42A3-9AF0-689BFB271D1D}) (Version: 3.68.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM...{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox (x64 de) (HKLM...\Mozilla Firefox 107.0.1 (x64 de)) (Version: 107.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM...\MozillaMaintenanceService) (Version: 106.0.3 - Mozilla)
MSI Afterburner 4.6.5 Beta 2 (HKLM-x32...\Afterburner) (Version: 4.6.5 Beta 2 - MSI Co., LTD)
NVIDIA Logiciel système PhysX 9.21.0713 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
NVIDIA Pilote audio HD : 1.3.39.16 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.39.16 - NVIDIA Corporation)
NVIDIA Pilote graphique 527.37 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 527.37 - NVIDIA Corporation)
NVIDIA USBC Driver 1.50.831.832 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_USBC) (Version: 1.50.831.832 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.15726.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.15726.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM...{90160000-008C-040C-1000-0000000FF1CE}) (Version: 16.0.15726.20202 - Microsoft Corporation) Hidden
OptaneDowngradeGuard (HKLM...{86B0E6C1-32E0-42CC-BC4F-BF3C0730CECB}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Package de pilotes Windows - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3) (HKLM...\A2206C09905C467F30CB24DCBB49F056D7F0A290) (Version: 07/14/2017 3.3 - Corsair Components, Inc.)
Patriot Viper M2 SSD RGB (HKLM...{8B4C0A3D-C135-4E1F-98D8-3926494B4D61}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Patriot Viper M2 SSD RGB (HKLM-x32...{07236f40-ec25-4646-8cb6-b6aaf1597324}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Realtek Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9235.1 - Realtek Semiconductor Corp.)
RomStation (HKLM...{458550e8-599b-4ff8-b969-b261d95d86ee}_is1) (Version: 2.9 - RomStation)
RstDowngradeGuard (HKLM...{13C2A26E-7AD4-4D82-BB4F-DEA6E871B958}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Tablette Wacom (HKLM...\Wacom Tablet Driver) (Version: 6.4.0-11 - Wacom Technology Corp.)
The Elder Scrolls Online (HKLM-x32...\The Elder Scrolls Online) (Version: 2.6.3.0 - Zenimax Online Studios)
WD P40 Game Drive (HKLM...{EE55DBAE-ECDD-4ADD-AAB5-23DE848B0996}) (Version: 1.0.2.18 - Western Digital Corporation) Hidden
WD P40 Game Drive (HKLM-x32...{72b1a866-fc31-4381-bff3-fa6cd8823777}) (Version: 1.0.2.18 - Western Digital Corporation) Hidden
WinRAR 6.11 (64-Bit) (HKLM...\WinRAR archiver) (Version: 6.11.0 - win.rar GmbH)
Zotero (HKLM-x32...\Zotero 6.0.16 (x86 en-US)) (Version: 6.0.16 - Corporation for Digital Scholarship)
[HEADING=1]Packages:[/HEADING]
Composant additionnel Photos Media Engine → C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_ 1.0.0.0_x64__8wekyb3d8bbwe [2022-11-07] (Microsoft Corporation)
Microsoft To Do → C:\Program Files\WindowsApps\Microsoft.Todos_2.84.53211.0_x64 __8wekyb3d8bbwe [2022-12-01] (Microsoft Corporation) [Startup Task]
NVIDIA Control Panel → C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8. 1.963.0_x64__56jybvy8sckqj [2022-12-03] (NVIDIA Corp.)
One Calendar → C:\Program Files\WindowsApps\64885BlueEdge.OneCalendar_2022.1 021.1.0_x64__8kea50m9krsh2 [2022-11-30] (Code Spark)
Realtek Audio Control → C:\Program Files\WindowsApps\RealtekSemiconductorCorp.Realtek AudioControl_1.28.255.0_x64__dt26b99r8h8gj [2022-11-10] (Realtek Semiconductor Corp)
Telegram Desktop → C:\Program Files\WindowsApps\TelegramMessengerLLP.TelegramDes ktop_4.3.4.0_x64__t4vj0pshhgkwm [2022-11-27] (Telegram Messenger LLP) [Startup Task]
WinDbg Preview → C:\Program Files\WindowsApps\Microsoft.WinDbg_1.2210.3001.0_x 64__8wekyb3d8bbwe [2022-11-27] (Microsoft Corporation)

========================= Devices: ================================

Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: vpnva
Device ID: ROOT\NET\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click “Action”, and then click “Enable Device”. This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 32634.18 MB
Available physical RAM: 28322.46 MB
Total Virtual: 34682.18 MB
Available Virtual: 28696.39 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:1862.37 GB) (Free:1532.3 GB) NTFS

========================= Users: ========================================

comptes d’utilisateurs de \DESKTOP-Q4NPMJE

Administrateur ---- DefaultAccount
Invit‚ WDAGUtilityAccount
La commande s’est termin‚e correctement.

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\112722-8593-01.dmp
========================= Restore Points ==================================

01-12-2022 20:01:38 Point de contrôle planifié
03-12-2022 17:55:35 DDU Restore Point

**** End of log ****

[Marialynne]

It crashed on Elder Scrolls Online too…

I’m trying this tutorial bc someone with nvidia rtx 2060 said it solved the problem.

Btw I saw something weird using TechPowerUp GPU-Z :

[ATTACH type=“full”]10959[/ATTACH]
Same driver version but not same date?

And now I discovered that GPU actually have a bios so I’m trying to update if possible… I found one on TechPowerUp but I’m searching if I can find it on Nvidia official site or any official source.

[Rustys]

since the user can not follow instruction will no longer be assisting this user.

[Marialynne]

Hello,

I honestly don’t think there’s anything wrong with me wanting to value my privacy and try to fix my computer.

I am wanting to learn more about computers, so it’s naturally that I dive into a lot of thread to find the solution, especially bc even if you’re adorable to help stranger on your free time, you can’t be an expert in every componant or error.

I think the tutorial that I shared before was a good solution, bc for now it didn’t crash, even if it could still crash later.

If someone is interrested in this adventure, I’m thankful, if not, it’s perfectly understandable.

I thank you all for your time and your advice. It warm up the heart to see so much helpful people.

(If you’re wondering, it’s not sarcastic. You all really helped me, there is concrete improvement in my situation)

[Malnutrition]

Maybe this tool will help you. I just suggest creating a restore point prior to using it.

https://www.coderbag.com/product/quickcpu

[MEDIA=youtube]s49r4Eq2WkQ[/MEDIA]