I can surf the internet, but cant connect to any game servers.

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  • Oliver_Palm
    PCHF Member
    • Nov 2022
    • 4

    #1

    I can surf the internet, but cant connect to any game servers.

    I can surf the internet, but i cant connect to game servers.

    Ive tried DNS flush, ipconfig renew, turning of both VPN and firewalls, restarting router, using another wifi, updating drivers but none of those things made it work again. I have even formatted my windows. Its now saying โ€œNo internet connectionโ€.

    I cant access my router to do port farward since im not the owner, but no one else have the same problem, and i live with 22 other people.

    My windows 10 MSI laptop started disconnecting and reconnecting yesterday, now i can surf the net but not connect to ANY game servers.

    Iโ€™ve encountered this problem a long time ago, where an app โ€œOverlayโ€ messed with the wifi, i uninstalled the app, restarted my laptop and it worked.
    It does work when i use hotspot on my phone, but i dont have enough GB data for it to be a usefull fix in the long run.

    This time i have no idea what have gone wrong.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Lets gather some information.

    When did this start happening and has it ever worked correctly?

    Download [COLOR=rgb(243, 121, 52)]MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

    Close the browser and run the tool, check the following options.

    Select all

    Click on Go.

    [COLOR=rgb(184, 49, 47)]COPY[COLOR=rgb(184, 49, 47)] and [COLOR=rgb(184, 49, 47)]PASTE the information into you next post.[/COLOR][/COLOR][/COLOR][/COLOR]

    Comment

    • Oliver_Palm
      PCHF Member
      • Nov 2022
      • 4

      #3
      Originally posted by Rustys
      Lets gather some information.

      When did this start happening and has it ever worked correctly?

      Download [COLOR=rgb(243, 121, 52)]MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

      Close the browser and run the tool, check the following options.

      Select all

      Click on Go.

      [COLOR=rgb(184, 49, 47)]COPY and [COLOR=rgb(184, 49, 47)]PASTE the information into you next post.
      [/COLOR][/COLOR][/COLOR]
      [COLOR=rgb(243, 121, 52)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
      It worked up until yesterday about 15 PM

      Heres the log:
      MiniToolBox by Farbar Version: 13-05-2022
      Ran by Bruh (administrator) on 12-11-2022 at 19:20:23
      Running from โ€œC:\Users\Bruh\Downloadsโ€
      Microsoft Windows 10 Home (X64)
      Model: GF63 Thin 10UC Manufacturer: Micro-Star International Co., Ltd.
      Boot Mode: Normal


      ========================= Flush DNS: ===================================

      Windows IP Configuration

      Successfully flushed the DNS Resolver Cache.

      ========================= IE Proxy Settings: ==============================

      Proxy is not enabled.
      No Proxy Server is set.

      โ€œReset IE Proxy Settingsโ€: IE Proxy Settings were reset.
      ========================= Hosts content: =================================
      ========================= IP Configuration: ================================

      Intel(R) Wi-Fi 6 AX201 160MHz = Wi-Fi (Connected)
      Realtek PCIe GbE Family Controller = Ethernet (Media disconnected)
      TAP-NordVPN Windows Adapter V9 = Ethernet 2 (Media disconnected)
      [HEADING=1]----------------------------------[/HEADING]
      [HEADING=1]IPv4 Configuration[/HEADING]
      [HEADING=1]----------------------------------[/HEADING]
      pushd interface ipv4

      reset
      set global
      set interface interface=โ€œEthernet (Kernel Debugger)โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œWi-Fiโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œEthernetโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œLocal Area Connection* 1โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œBluetooth Network Connectionโ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œLocal Area Connection* 2โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
      set interface interface=โ€œEthernet 2โ€ forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

      popd
      [HEADING=1]End of IPv4 configuration[/HEADING]
      Windows IP Configuration

      Host Name . . . . . . . . . . . . : MSI
      Primary Dns Suffix . . . . . . . :
      Node Type . . . . . . . . . . . . : Hybrid
      IP Routing Enabled. . . . . . . . : No
      WINS Proxy Enabled. . . . . . . . : No

      Ethernet adapter Ethernet:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
      Physical Address. . . . . . . . . : D8-BB-C1-AC-26-7C
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Ethernet adapter Ethernet 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : TAP-NordVPN Windows Adapter V9
      Physical Address. . . . . . . . . : 00-FF-92-BB-B0-E7
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Wireless LAN adapter Local Area Connection* 1:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
      Physical Address. . . . . . . . . : 7C-70-DB-DD-E9-52
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Wireless LAN adapter Local Area Connection* 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
      Physical Address. . . . . . . . . : 7E-70-DB-DD-E9-51
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes

      Wireless LAN adapter Wi-Fi:

      Connection-specific DNS Suffix . :
      Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX201 160MHz
      Physical Address. . . . . . . . . : 7C-70-DB-DD-E9-51
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes
      Link-local IPv6 Address . . . . . : fe80::37b9:f86a:d450:d850%12(Preferred)
      IPv4 Address. . . . . . . . . . . : 192.168.254.4(Preferred)
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Lease Obtained. . . . . . . . . . : Saturday, 12 November 2022 14.20.13
      Lease Expires . . . . . . . . . . : Sunday, 13 November 2022 10.50.37
      Default Gateway . . . . . . . . . : 192.168.254.1
      DHCP Server . . . . . . . . . . . : 192.168.254.1
      DHCPv6 IAID . . . . . . . . . . . : 125595867
      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-01-08-3B-D8-BB-C1-AC-26-7C
      DNS Servers . . . . . . . . . . . : 192.168.254.1
      NetBIOS over Tcpip. . . . . . . . : Enabled
      Server: my.meraki.net
      Address: 192.168.254.1

      Name: google.com
      Addresses: 2a00:1450:400f:803::200e
      142.250.74.174

      Pinging google.com [142.250.74.174] with 32 bytes of data:
      Reply from 142.250.74.174: bytes=32 time=12ms TTL=117
      Reply from 142.250.74.174: bytes=32 time=12ms TTL=117

      Ping statistics for 142.250.74.174:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 12ms, Maximum = 12ms, Average = 12ms
      Server: my.meraki.net
      Address: 192.168.254.1

      Name: yahoo.com
      Addresses: 2001:4998:124:1507::f000
      2001:4998:24:120d::1:1
      2001:4998:124:1507::f001
      2001:4998:44:3507::8001
      2001:4998:24:120d::1:0
      2001:4998:44:3507::8000
      74.6.231.20
      74.6.143.25
      98.137.11.163
      74.6.231.21
      74.6.143.26
      98.137.11.164

      Pinging yahoo.com [98.137.11.164] with 32 bytes of data:
      Reply from 98.137.11.164: bytes=32 time=168ms TTL=53
      Reply from 98.137.11.164: bytes=32 time=167ms TTL=53

      Ping statistics for 98.137.11.164:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 167ms, Maximum = 168ms, Average = 167ms

      Pinging 127.0.0.1 with 32 bytes of data:
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      [HEADING=1]Ping statistics for 127.0.0.1:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
      [HEADING=1]Interface List
      15โ€ฆd8 bb c1 ac 26 7c โ€ฆRealtek PCIe GbE Family Controller
      13โ€ฆ00 ff 92 bb b0 e7 โ€ฆTAP-NordVPN Windows Adapter V9
      6โ€ฆ7c 70 db dd e9 52 โ€ฆMicrosoft Wi-Fi Direct Virtual Adapter
      10โ€ฆ7e 70 db dd e9 51 โ€ฆMicrosoft Wi-Fi Direct Virtual Adapter #2
      12โ€ฆ7c 70 db dd e9 51 โ€ฆIntel(R) Wi-Fi 6 AX201 160MHz
      1โ€ฆSoftware Loopback Interface 1[/HEADING]
      [HEADING=1]IPv4 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      Network Destination Netmask Gateway Interface Metric
      0.0.0.0 0.0.0.0 192.168.254.1 192.168.254.4 35
      127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
      127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
      127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
      192.168.254.0 255.255.255.0 On-link 192.168.254.4 291
      192.168.254.4 255.255.255.255 On-link 192.168.254.4 291
      192.168.254.255 255.255.255.255 On-link 192.168.254.4 291
      224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
      224.0.0.0 240.0.0.0 On-link 192.168.254.4 291
      255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
      255.255.255.255 255.255.255.255 On-link 192.168.254.4 291[/HEADING]
      Persistent Routes:
      None
      [HEADING=1]IPv6 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      If Metric Network Destination Gateway
      1 331 ::1/128 On-link
      12 291 fe80::/64 On-link
      12 291 fe80::37b9:f86a:d450:d850/128
      On-link
      1 331 ff00::/8 On-link
      12 291 ff00::/8 On-link[/HEADING]
      Persistent Routes:
      None
      ========================= Winsock entries =====================================

      Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
      Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
      Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
      Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
      Catalog5 05 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
      Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
      Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
      x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
      x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
      x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
      x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
      x64-Catalog5 05 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
      x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
      x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
      x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

      ========================= Event log errors: ===============================
      [HEADING=1]Application errors:[/HEADING]
      Error: (11/12/2022 04:01:11 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: MSI)
      Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

      Error: (11/12/2022 02:14:32 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: MSI)
      Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

      Error: (11/12/2022 02:13:34 PM) (Source: VSS) (EventID: 13) (User: )
      Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
      ]

      Error: (11/12/2022 02:11:30 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: MSI)
      Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

      Error: (11/12/2022 02:10:14 PM) (Source: Application Error) (EventID: 1000) (User: )
      Description: Faulting application name: gameinputsvc.exe, version: 0.2210.22621.1846, time stamp: 0x79ac3219
      Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
      Exception code: 0xc0000374
      Fault offset: 0x00000000000ff6a9
      Faulting process id: 0x10b4
      Faulting application start time: 0x01d8f6972d0025e7
      Faulting application path: C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe
      Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
      Report Id: bbf9ee89-4ce9-446b-8597-521f8ac86c7f
      Faulting package full name:
      Faulting package-relative application ID:

      Error: (11/12/2022 02:08:49 PM) (Source: Application Error) (EventID: 1000) (User: )
      Description: Faulting application name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2
      Faulting module name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2
      Exception code: 0xc0000409
      Fault offset: 0x000000000002ede0
      Faulting process id: 0x2fa4
      Faulting application start time: 0x01d8f69739423c19
      Faulting application path: C:\Program Files (x86)\Razer\THXVAD\Drivers\x64\THXHelper22AD.exe
      Faulting module path: C:\Program Files (x86)\Razer\THXVAD\Drivers\x64\THXHelper22AD.exe
      Report Id: 871d912b-7be9-4109-94fd-5fd7d5aac7fb
      Faulting package full name:
      Faulting package-relative application ID:

      Error: (11/12/2022 02:08:25 PM) (Source: Application Error) (EventID: 1000) (User: )
      Description: Faulting application name: THXHelper051E.exe, version: 0.0.0.0, time stamp: 0x5d81b83a
      Faulting module name: THXHelper051E.exe, version: 0.0.0.0, time stamp: 0x5d81b83a
      Exception code: 0xc0000409
      Fault offset: 0x000000000002ede0
      Faulting process id: 0x1058
      Faulting application start time: 0x01d8f697398cf4c1
      Faulting application path: C:\Program Files (x86)\Razer\APO051eDrv\Drivers\x64\THXHelper051E.e xe
      Faulting module path: C:\Program Files (x86)\Razer\APO051eDrv\Drivers\x64\THXHelper051E.e xe
      Report Id: 6c47ad62-a866-44b6-bd44-ea80a77f23cd
      Faulting package full name:
      Faulting package-relative application ID:

      Error: (11/12/2022 02:08:21 PM) (Source: Application Error) (EventID: 1000) (User: )
      Description: Faulting application name: svchost.exe_Audiosrv, version: 10.0.19041.1806, time stamp: 0x7dcad237
      Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
      Exception code: 0xc0000005
      Fault offset: 0x000000000002faad
      Faulting process id: 0xad4
      Faulting application start time: 0x01d8f6972cba3942
      Faulting application path: C:\WINDOWS\System32\svchost.exe
      Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
      Report Id: 63478927-238c-44cf-a163-5a7f1fad8eb8
      Faulting package full name:
      Faulting package-relative application ID:

      Error: (11/12/2022 02:04:12 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: MSI)
      Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

      Error: (11/12/2022 01:31:06 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: MSI)
      Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
      [HEADING=1]System errors:[/HEADING]
      Error: (11/12/2022 05:28:10 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
      Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9PLFNLNT3G5G-AppUp.IntelGraphicsExperience.

      Error: (11/12/2022 02:18:27 PM) (Source: Netwtw10) (EventID: 5005) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
      5005 - Driver internal error

      Error: (11/12/2022 02:18:27 PM) (Source: Netwtw10) (EventID: 5002) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.
      5002 - uCode SW error (SysAssert, NMI)

      Error: (11/12/2022 02:18:27 PM) (Source: Netwtw10) (EventID: 5005) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
      5005 - Driver internal error

      Error: (11/12/2022 02:18:27 PM) (Source: Netwtw10) (EventID: 5007) (User: )
      Description: 5007 - TX/CMD timeout (TfdQueue hanged)

      Error: (11/12/2022 02:18:02 PM) (Source: Netwtw10) (EventID: 5005) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
      5005 - Driver internal error

      Error: (11/12/2022 02:18:02 PM) (Source: Netwtw10) (EventID: 5002) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.
      5002 - uCode SW error (SysAssert, NMI)

      Error: (11/12/2022 02:18:02 PM) (Source: Netwtw10) (EventID: 5005) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
      5005 - Driver internal error

      Error: (11/12/2022 02:18:02 PM) (Source: Netwtw10) (EventID: 5007) (User: )
      Description: 5007 - TX/CMD timeout (TfdQueue hanged)

      Error: (11/12/2022 02:16:26 PM) (Source: Netwtw10) (EventID: 5005) (User: )
      Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
      5005 - Driver internal error
      [HEADING=1]CodeIntegrity Errors:[/HEADING]
      Date: 2022-11-12 16:00:31
      Description:
      Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2210.6-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverSto re\FileRepository\iigd_dch.inf_amd64_51f685305808e 3a5\igd10iumd64.dll that did not meet the Custom 3 / Antimalware signing level requirements.

      =========================== Installed Programs ============================

      Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
      Eclipse Temurin JRE with Hotspot 11.0.17+8 (x64) (HKLM...{DADB567E-5D90-497C-BD25-BC0CA5226410}) (Version: 11.0.17.8 - Eclipse Adoptium)
      Eclipse Temurin JRE with Hotspot 17.0.5+8 (x64) (HKLM...{6D59A5A5-9B2D-40EF-9458-56EBF317C218}) (Version: 17.0.5.8 - Eclipse Adoptium)
      Eclipse Temurin JRE with Hotspot 8u352-b08 (x64) (HKLM...{880C4007-3830-4EBF-8402-0F59DDD2E1EE}) (Version: 8.0.352.8 - Eclipse Adoptium)
      Eclipse Temurin JRE with Hotspot 8u352-b08 (x86) (HKLM-x32...{CA7F1946-0128-4BCD-A554-C98983E3E6EC}) (Version: 8.0.352.8 - Eclipse Adoptium)
      Google Chrome (HKLM...{B35BE9A2-73CD-3FE0-BF5F-31EA9036DCAB}) (Version: 107.0.5304.107 - Google LLC)
      Heroes of the Storm (HKLM-x32...\Heroes of the Storm) (Version: - Blizzard Entertainment)
      Intel(R) Chipset Device Software (HKLM-x32...{afad3740-3061-4b48-a9ab-6f1435cb3dd6}) (Version: 10.1.18383.8213 - Intel(R) Corporation)
      Intel(R) Serial IO (HKLM...{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.2020.7 - Intel Corporation)
      Microsoft Update Health Tools (HKLM...{80F1AF52-7AC0-42A3-9AF0-689BFB271D1D}) (Version: 3.68.0.0 - Microsoft Corporation)
      NordUpdater (HKLM...{6E35DB82-3D19-4DD6-B8CB-F082815FDE18}_is1) (Version: 1.3.0.73 - Nord Security)
      NordVPN (HKLM...{19465C24-3D5D-4327-B99F-3CC0A1D38151}_is1) (Version: 7.2.2.0 - Nord Security)
      NordVPN network TAP (HKLM-x32...{97DEC5D6-2BE9-45BB-BFC5-274B851B486B}) (Version: 1.0.1 - NordVPN)
      NVIDIA FrameView SDK 1.1.4923.29548709 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.1.4923.29548709 - NVIDIA Corporation)
      NVIDIA GeForce Experience 3.21.0.36 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.21.0.36 - NVIDIA Corporation)
      NVIDIA Graphics Driver 462.21 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 462.21 - NVIDIA Corporation)
      NVIDIA PhysX System Software 9.20.0221 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.20.0221 - NVIDIA Corporation)
      OptaneDowngradeGuard (HKLM...{86B0E6C1-32E0-42CC-BC4F-BF3C0730CECB}) (Version: 18.0.0.0 - Intel Corporation) Hidden
      Realtek Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9045.1 - Realtek Semiconductor Corp.)
      Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.42.526.2020 - Realtek)
      RstDowngradeGuard (HKLM...{13C2A26E-7AD4-4D82-BB4F-DEA6E871B958}) (Version: 18.0.0.0 - Intel Corporation) Hidden
      Soulstone Survivors (HKLM...\Steam App 2066020) (Version: - Game Smithing Limited)
      Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
      WinRAR 6.11 (64-bit) (HKLM...\WinRAR archiver) (Version: 6.11.0 - win.rar GmbH)
      [HEADING=1]Packages:[/HEADING]
      Intelยฎ Graphics Command Center โ†’ C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1. 100.3408.0_x64__8j3eq9eme6ctt [2022-11-12] (INTEL CORP) [Startup Task]
      Intelยฎ Optaneโ„ข Memory and Storage Management โ†’ C:\Program Files\WindowsApps\AppUp.IntelOptaneMemoryandStorag eManagement_18.1.1037.0_x64__8j3eq9eme6ctt [2022-11-12] (INTEL CORP)
      NVIDIA Control Panel โ†’ C:\Program Files\WindowsApps\nvidiacorp.nvidiacontrolpanel_8. 1.963.0_x64__56jybvy8sckqj [2022-11-12] (NVIDIA Corp.)
      Realtek Audio Control โ†’ C:\Program Files\WindowsApps\RealtekSemiconductorCorp.Realtek AudioControl_1.36.273.0_x64__dt26b99r8h8gj [2022-11-11] (Realtek Semiconductor Corp)

      ========================= Devices: ================================

      ========================= Memory info: ===================================

      Percentage of memory in use: 39%
      Total physical RAM: 8013.8 MB
      Available physical RAM: 4876.34 MB
      Total Virtual: 9933.8 MB
      Available Virtual: 5125.4 MB

      ========================= Partitions: =====================================

      1 Drive c: (Windows) (Fixed) (Total:456.03 GB) (Free:391.02 GB) NTFS

      ========================= Users: ========================================

      User accounts for \MSI

      Administrator Bruh DefaultAccount
      Guest WDAGUtilityAccount

      ========================= Minidump Files ==================================

      No minidump file found

      ========================= Restore Points ==================================

      12-11-2022 01:44:12 Scheduled Checkpoint

      **** End of log ****[/color][/color][/color]

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Seeing a lot of driver issues with the WiFi Card. Remove the current and reinstall see it that helps and maybe try an older version.

        Where are you getting the driver from?

        Make and model of the computer?

        Letโ€™s see if a clean boot affects this in any way.



        If the same happens letโ€™s attempt a reset of the affected system network settings.

        Reset the network on the system see if that clears it up.

        Letโ€™s try this then you can do one or the other both accomplish the same.

        Go into Setting
        Select Network and Internet
        Make sure you are under Status in the left
        On the Right scroll down and select Network Reset
        Read the information and then select Reset Now
        Select Yes for the network to be reset and the system to reboot.
        The rest before the system reboots may take a few minutes

        How to reset via Command Prompt
        Open an Administrator Command Prompt
        type (Copy and Paste) the following Commands and press Enter

        ipconfig /release
        ipconfig /renew
        ipconfig /flushdns
        nbtstat -R
        nbtstat -RR
        netsh int reset all
        netsh int ip reset c:\resetlog.txt
        netsh int ipv6 reset
        netsh int ipv4 reset
        netsh winsock reset catalog

        Reboot your computer and see if that helps at all.

        Comment

        • Oliver_Palm
          PCHF Member
          • Nov 2022
          • 4

          #5
          Originally posted by Rustys
          Seeing a lot of driver issues with the WiFi Card. Remove the current and reinstall see it that helps and maybe try an older version.

          Where are you getting the driver from?

          Make and model of the computer?

          Letโ€™s see if a clean boot affects this in any way.



          If the same happens letโ€™s attempt a reset of the affected system network settings.

          Reset the network on the system see if that clears it up.

          Letโ€™s try this then you can do one or the other both accomplish the same.

          Go into Setting
          Select Network and Internet
          Make sure you are under Status in the left
          On the Right scroll down and select Network Reset
          Read the information and then select Reset Now
          Select Yes for the network to be reset and the system to reboot.
          The rest before the system reboots may take a few minutes

          How to reset via Command Prompt
          Open an Administrator Command Prompt
          type (Copy and Paste) the following Commands and press Enter

          ipconfig /release
          ipconfig /renew
          ipconfig /flushdns
          nbtstat -R
          nbtstat -RR
          netsh int reset all
          netsh int ip reset c:\resetlog.txt
          netsh int ipv6 reset
          netsh int ipv4 reset
          netsh winsock reset catalog

          Reboot your computer and see if that helps at all.
          I did the clean boot and the CMD commands. The โ€œnetsh int reset allโ€ command was not recognised though.
          Unfortunately it didnt work.

          About drivers, i go to Device manager, locate the driver and click update. I do not know how to downgrade them
          Its a MSI GF63 Thin, windows 10 laptaop

          Comment

          • Oliver_Palm
            PCHF Member
            • Nov 2022
            • 4

            #6
            Originally posted by Rustys
            Seeing a lot of driver issues with the WiFi Card. Remove the current and reinstall see it that helps and maybe try an older version.

            Where are you getting the driver from?

            Make and model of the computer?

            Letโ€™s see if a clean boot affects this in any way.



            If the same happens letโ€™s attempt a reset of the affected system network settings.

            Reset the network on the system see if that clears it up.

            Letโ€™s try this then you can do one or the other both accomplish the same.

            Go into Setting
            Select Network and Internet
            Make sure you are under Status in the left
            On the Right scroll down and select Network Reset
            Read the information and then select Reset Now
            Select Yes for the network to be reset and the system to reboot.
            The rest before the system reboots may take a few minutes

            How to reset via Command Prompt
            Open an Administrator Command Prompt
            type (Copy and Paste) the following Commands and press Enter

            ipconfig /release
            ipconfig /renew
            ipconfig /flushdns
            nbtstat -R
            nbtstat -RR
            netsh int reset all
            netsh int ip reset c:\resetlog.txt
            netsh int ipv6 reset
            netsh int ipv4 reset
            netsh winsock reset catalog

            Reboot your computer and see if that helps at all.
            I used the driver installer from intels website, and it looks like it works now. Just went into a game and played a round without any problems.
            Many thanks for your time and help, its much apreciated!

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              That is why you NEVER EVER trust any program to update drivers whatsoever and ONLY get them for the computer manufacture if it is a prebuilt and or the makerโ€™s manufacture.

              Glad to hear that thing are working now.

              Comment

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