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I have an IBuyPower pre-built pc and I have never had issues with it until recently. Full story is I updated my graphics driver (GeForce RTX 2070 SUPER) and I was unable to use display ports for my monitors. HDMI worked but display didnโt display anything. I tried multiple fixes and none worked so I decided to just reset the computer after 2 years. After resetting, I get the error when signing in โThe User Profile Service failed to sign-in.โ So I rebooted my computer in safe mode with networking to sign in. Now when I sign in it brings me to the โThis may take a whileโ screen and after that it is just a white screen with a mouse. How do I fix this?
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the reload of Windows may have been corrupted somehow, or the drive is dodgy.
did you โreset keeping everythingโ or โreset keeping nothingโ?
I would create a USB stick using the Windows Media Creation Tool and reinstall from scratch.
backup your personal stuff first! -
I reset keeping nothing and my things are backed up on OneDrive. I canโt access the computer at all so I may need to use the Windows Media Creation Tool on a separate computer. Thanks for the reply.Originally posted by BruceComment
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no worries, and good luck. (y)
get back to us with how you get on!Comment
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Worked, I am on my computer with both displays showing. Thanks!Originally posted by BruceComment
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excellent.
so you made a new image on a bootable USB via the creation tool and reloaded a fresh copy of Win10?Comment
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@C0llinsVenture - any news?Comment
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Sorry for the late reply. Yes, I made a new image on a bootable USB via the Windows Media Creation Tool. Fixed all my issues.Originally posted by BruceComment
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awesome, good news.
Iโll mark this as solved.Comment
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