Trying to backup files from hard drive that Windows cant read.

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  • Riiie
    PCHF Member
    • Sep 2022
    • 5

    #1

    Trying to backup files from hard drive that Windows cant read.

    I’d like some help on how to backup my files from a hard drive that can be detected by windows.
    This red arrow on disk management shows up and I cant initialize disk, an error about β€œI/O device error” shows up.
    I’ve come to the conclusion that maybe the hdd is dead and I want to save the files in the drive.
    I hope anyone can help me with this.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Check this site.. The Complete Solutions for I/O Device Error on Disks

    1st thing to do. Go to solution #4 to check that drive..

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      another thing that you can attempt is use a live version of Linux,

      Is this an internal or external drive?

      Comment

      • Riiie
        PCHF Member
        • Sep 2022
        • 5

        #4
        Originally posted by Rustys
        another thing that you can attempt is use a live version of Linux,

        Is this an internal or external drive?
        its an internal hard drive.
        also, i can hear a slight clicking at the start of the boot then goes silent after

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          Could be a dyeing to already dead drive from what you describe sounds like the click of death.

          Comment

          • Riiie
            PCHF Member
            • Sep 2022
            • 5

            #6
            Originally posted by Rustys
            Could be a dyeing to already dead drive from what you describe sounds like the click of death.

            yep, it sounds close to this. though not as much frequent with the clicks
            is there anyway that i can save the data tho?
            Originally posted by veeg
            Hello

            Check this site.. The Complete Solutions for I/O Device Error on Disks

            1st thing to do. Go to solution #4 to check that drive..
            I saw this, but I cant check the drive since it doesnt show what letter it is

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Originally posted by Riiie
              is there anyway that i can save the data tho?
              Yes, there is.
              Originally posted by Rustys
              another thing that you can attempt is use a live version of Linux,

              Comment

              • Riiie
                PCHF Member
                • Sep 2022
                • 5

                #8
                okay ill try that and see if it works, thank! would give an update if it works

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  If that does not work, then the only thing to possibly do is send it to s shop that specializes in DATA recovery.

                  Looking at a cost form several $100 to thousands depending on what they have to do to retrieve the DATA.

                  The more you attempt to access the drive the more damage it may be causing.

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    @Riiie - you logged in yesterday but didn’t update the thread - do you still need help?

                    Comment

                    • Riiie
                      PCHF Member
                      • Sep 2022
                      • 5

                      #11
                      Originally posted by Bruce
                      @Riiie - you logged in yesterday but didn’t update the thread - do you still need help?
                      Just tried this, sadly the app does not detect the hard drive.
                      Originally posted by Rustys
                      another thing that you can attempt is use a live version of Linux,

                      Is this an internal or external drive?
                      And I have to be honest I got kinda lazy in trying to restore the files in it by trying the linux fix, + I don’t know how to.

                      I don’t think I’ll be trying to restore the files back, nothing important in it that’s not uploaded in the cloud anyways.
                      Thank you very much, you guys have been a great help.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Not a problem.

                        Happy computing

                        Comment

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