Kernalpower 41 63

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  • IShak_Dz
    PCHF Member
    • Aug 2022
    • 5

    #1

    Kernalpower 41 63

    Recently i change my hard disk abd from that time pc keep restart randomly and it show in the Γ©vent viewier kernal power 41 (63) how Can i know what cause this problem
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    changed to a new boot drive, or just added an extra drive to the PC?
    HDD or SSD?

    Comment

    • IShak_Dz
      PCHF Member
      • Aug 2022
      • 5

      #3
      New boots drive because the old one has broken
      Hdd

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        did you install Windows afresh, or clone from the old drive?

        Comment

        • IShak_Dz
          PCHF Member
          • Aug 2022
          • 5

          #5
          Afresh

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            boot into BIOS and leave it on for a while, see if it randomly restarts from there.
            then boot into Safe Mode and again leave it on and see if the restarts by it self.

            when it happens have you noticed any rhyme or reason?
            like after a certain time, or during a certain task?

            if the PC stays on long enough, let’s get the specs.

            get Speccy from here; Speccy - Download Builds
            in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
            now you can paste (Ctrl+V) that link into a post.

            One component Speccy doesn’t cover is the Power Supply Unit, so please also include the make/model of the PSU.

            Comment

            • IShak_Dz
              PCHF Member
              • Aug 2022
              • 5

              #7
              Well it happens really randomly its happen when i let pc in sleep mode or when i explore and the wrost when i play it happen like an outage i have an Ventilator in my room and always when it happen the ventilator lose power for seconds it doesnt stop that is the most remarkable thing but i dont think its an electric poblem because the other devices work fine and sometime the ventilator have lose in power but the pc keep work the specs : http://speccy.piriform.com/results/N...DzXPqjCQBieRNn my power supply is Atx-550w
              Also i did boots to bios and am waiting to see
              Ps pc restart two Times when i was write this

              Comment

              • IShak_Dz
                PCHF Member
                • Aug 2022
                • 5

                #8
                Unfortunatly pc restat even in bios

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  since it also restarts in BIOS, Windows or software is not the cause.
                  it’s your hardware - power supply, memory, or motherboard would be the top guesses.

                  the Pentium G20 processor is almost 10 years old, and the BIOS likewise.
                  check for BIOS firmware updates.

                  what’s the story with the 320GB Western Digital drive - it has very low power-on count and times for a capacity that indicates it’s the original drive.

                  you only have one stick of memory, so we can’t take one out and leave another in for that sort of testing.

                  first thing I’d be doing, due to the age of the system, would be to totally strip it, rebuild it on a piece of cardboard, and take that opportunity to clean all the parts, and replace the thermal paste under the processor heatsink.

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8982

                    #10
                    any updates?

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      abandoned

                      Comment

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