My Intel UHD 630 graphics don't seem to exist

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  • DrSniff
    PCHF Member
    • Jul 2022
    • 9

    #1

    My Intel UHD 630 graphics don't seem to exist

    My UHD 630 graphics wont appear in device manager and I’ve already activated the integrated graphics in bios and trying to install the drivers off of intel and dells websites just give me the same error messages respectively.

    Specs
    Intel core i3 10100
    16 gb ddr4
    msi b460m pro vdh wifi
    No dedicated graphics
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    Check further under device manager>view>show hidden devices, is the Intel graphics shown?
    What are the exact error messages shown?

    Comment

    • DrSniff
      PCHF Member
      • Jul 2022
      • 9

      #3
      Originally posted by Bastet
      Check further under device manager>view>show hidden devices, is the Intel graphics shown?
      What are the exact error messages shown?
      The device doesn’t appear even with show hidden devices but the error messages are
      Dell: Exit code 4
      Intel: Exit code 1

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        why not get the drives for the onboard display for the Motherboards site?

        Plus, all of the other drivers for that system as well.

        https://www.msi.com/Motherboard/B460...support#driver
        Originally posted by DrSniff
        install the drivers off of intel and dells websites
        why are you even attempting to use Dell drivers for a non-dell computer?

        Comment

        • DrSniff
          PCHF Member
          • Jul 2022
          • 9

          #5
          Originally posted by Rustys
          why not get the drives for the onboard display for the Motherboards site?

          Plus, all of the other drivers for that system as well.

          https://www.msi.com/Motherboard/B460...support#driver

          why are you even attempting to use Dell drivers for a non-dell computer?
          I just tried because that was literally the last option I thought I had

          Comment

          • Bastet
            PCHF Member
            • Aug 2016
            • 1515

            #6
            The hardware may have failed.

            Comment

            • DrSniff
              PCHF Member
              • Jul 2022
              • 9

              #7
              Originally posted by Bastet
              The hardware may have failed.
              That’s what I’m thinking might have happened

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                There are a lot of inexpensive graphics cards.

                Yet if the hardware failed there would be no display.

                If it was starting to fail the display would be pixelated.

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Let’s get a speccy report on the system and see what it reveals.

                  [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

                  Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

                  To publish a Speccy profile to the Web:

                  In Speccy, click File, and then click Publish Snapshot.

                  In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

                  Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    @DrSniff - any news?

                    Comment

                    • DrSniff
                      PCHF Member
                      • Jul 2022
                      • 9

                      #11
                      No still no luck

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #12
                        Get us the Speccy report.

                        Comment

                        • DrSniff
                          PCHF Member
                          • Jul 2022
                          • 9

                          #13
                          @Bruce Speccy snapshot.

                          Comment

                          • DrSniff
                            PCHF Member
                            • Jul 2022
                            • 9

                            #14
                            I think i figured out why i couldn’t install the drivers for the graphics. I dont think i was installing the right drivers because i checked my driver and support assistant and it gave me different drivers.

                            Comment

                            • DrSniff
                              PCHF Member
                              • Jul 2022
                              • 9

                              #15
                              So i think my graphics may exist after all.

                              Comment

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