Tried everything

[coolsteel]

Hello, my desktop pc keeps dropping its wifi connection on start up, i have to reconnect several times before it works. Also my pc freezes a lot of the time after start up. Sometimes its fine after i reboot it and i can use my pc as normal after that. I have done a clean sweep and reinstalled windows to no avail. My wife wants a new computer but im sure it can be fixed with the right help. Thanks for your time.

[veeg]

Hello

Give us your complete pc spec’s..

[coolsteel]

Device name DESKTOP-0JP9MOO
Processor AMD A8-6500 APU with Radeon™ HD Graphics 3.50 GHz
Installed RAM 4.00 GB (3.21 GB usable)
Device ID 24AB79DB-8235-4EE2-BEE8-F454F4F7C05F
Product ID 00326-10000-00000-AA586
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

[coolsteel]

Edition Windows 10 Home
Version 21H2
Installed on 27/06/2022
OS build 19044.1766
Experience Windows Feature Experience Pack 120.2212.4170.0

[veeg]

Find CrystalDiskInfo ..I would give you the link but it would be a U.S. link.. Download and install and then run the scan.. Please report back what the scan found for your HDD..

[coolsteel]

---

[HEADING=1]CrystalDiskInfo 8.4.2 (C) 2008-2020 hiyohiyo
Crystal Dew World: https://crystalmark.info/[/HEADING]

OS : Windows 10  [10.0 Build 19044] (x64)

Date : 2022/06/30 12:33:25

– Controller Map ----------------------------------------------------------

• AMD SATA Controller [ATA]
  • TOSHIBA DT01ACA100 SATA Disk Device
  • TSSTcorp CDDVDW SH-216DB SATA CdRom Device

• Microsoft Storage Spaces Controller [SCSI]

– Disk List ---------------------------------------------------------------
(1) TOSHIBA DT01ACA100 : 1000.2 GB [0/0/0, pd1]

---

[HEADING=1](1) TOSHIBA DT01ACA100[/HEADING]

       Model : TOSHIBA DT01ACA100
    Firmware : MS2OA750

Serial Number : 246UNPPNS
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : 23652 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 13956 hours
Power On Count : 5234 count
Temperature : 29 C (84 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0000h [OFF]
AAM Level : ----
Drive Letter : C: D:

– S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _16 000000000000 Read Error Rate
02 141 141 _54 000000000048 Throughput Performance
03 163 163 _24 0003008F008A Spin-Up Time
04 _99 _99 __0 000000001486 Start/Stop Count
05 100 100 __5 000000000000 Reallocated Sectors Count
07 100 100 _67 000000000000 Seek Error Rate
08 115 115 _20 000000000022 Seek Time Performance
09 _99 _99 __0 000000003684 Power-On Hours
0A 100 100 _60 000000000000 Spin Retry Count
0C _99 _99 __0 000000001472 Power Cycle Count
C0 _96 _96 __0 000000001489 Power-off Retract Count
C1 _96 _96 __0 000000001489 Load/Unload Cycle Count
C2 206 206 __0 0023000A001D Temperature
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000001 UltraDMA CRC Error Count

– IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2032 3436 554E 5050 4E53
020: 0003 B8C8 0038 4D53 324F 4137 3530 544F 5348 4942
030: 4120 4454 3031 4143 4131 3030 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 170E 0006 005E 0044
080: 01FC 0029 746B 7D69 4773 7469 BC41 4763 407F 0050
090: 0000 0000 FFFE 0000 0000 0008 00CA 00F9 2710 0000
100: 6DB0 7470 0000 0000 00CA 0000 6003 5A87 5000 039F
110: F7E7 D9FD 0000 0000 0000 0000 0000 0000 0000 409C
120: 409C 0000 0000 0000 0000 0000 0000 0000 0009 000B
130: 0000 0000 2180 0DF1 FA20 0001 4000 2004 0121 0000
140: 0000 0608 0808 0000 0000 0000 0000 0000 0000 0000
150: 0000 0005 324E 4237 0000 6802 0000 5DBD 7BC8 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 103F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 64A5

– SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 8D 8D 48 00 00 00 00 00 00 03 07 00 A3 A3 8A
020: 00 8F 00 03 00 00 04 12 00 63 63 86 14 00 00 00
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 73 73 22
050: 00 00 00 00 00 00 09 12 00 63 63 84 36 00 00 00
060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 63 63 72 14 00 00 00 00 00 C0 32 00 60 60 89
080: 14 00 00 00 00 00 C1 12 00 60 60 89 14 00 00 00
090: 00 00 C2 02 00 CE CE 1D 00 0A 00 23 00 00 C4 32
0A0: 00 64 64 00 00 00 00 00 00 00 C5 22 00 64 64 00
0B0: 00 00 00 00 00 00 C6 08 00 64 64 00 00 00 00 00
0C0: 00 00 C7 0A 00 C8 C8 01 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 84 00 30 1C 01 5B
170: 03 00 01 00 01 79 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A0

– SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 10 00 00 00 00 00 00 00 00 00 00 02 36
010: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 14 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00
0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64

[veeg]

Ok the HDD looks to be in good shape. Make sure your graphics driver is up to date.. Also you may have to do some command prompts to check your files for corruption.

I am going to tag another member to help with this..

@Bastet

[Bastet]

Have you visited the PC’s/Wi-Fi card manufacturer for any newer WiFi drivers?
Can you remember when this problem started?
Is this an internal Wi-Fi card or a USB dongle?

Right click on start & choose powershell with admin & enter:
SFC /SCANNOW
DISM /Online /Cleanup-Image /StartComponentCleanup
DISM /Online /Cleanup-Image /RestoreHealth

[coolsteel]

No i haven’t updated the WIFI card from manufacturer, to be honest i don’t know where to get this info from??? the problem has been around for at least a year.
Windows Resource Protection did not find any integrity violations.
PS C:\WINDOWS\system32> DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19044.1766

curser flashing but not much happening

[coolsteel]

WIFI is built in

[Rustys]

[COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

[coolsteel]

C:\Users\johnn> netsh wlan show drivers

Interface name: WiFi

Driver                    : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
Vendor                    : Realtek Semiconductor Corp.
Provider                  : Microsoft
Date                      : 04/03/2016
Version                   : 1027.4.630.2015
INF file                  : rtwlanu_oldIC.inf
Type                      : Native Wi-Fi Driver
Radio types supported     : 802.11n 802.11b 802.11g
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported  : Yes
Authentication and cipher supported in infrastructure mode:
                            Open            None
                            WPA2-Personal   CCMP
                            Open            WEP-40bit
                            Open            WEP-104bit
                            Open            WEP
                            WPA-Enterprise  TKIP
                            WPA-Personal    TKIP
                            WPA2-Enterprise TKIP
                            WPA2-Personal   TKIP
                            WPA-Enterprise  CCMP
                            WPA-Personal    CCMP
                            WPA2-Enterprise CCMP
                            Vendor defined  TKIP
                            Vendor defined  CCMP
                            Vendor defined  Vendor defined
                            Vendor defined  Vendor defined
                            WPA2-Enterprise Vendor defined
                            WPA2-Enterprise Vendor defined
                            Vendor defined  Vendor defined
                            Vendor defined  Vendor defined
Authentication and cipher supported in ad-hoc mode:
                            Open            None
                            Open            WEP-40bit
                            Open            WEP-104bit
                            Open            WEP
                            WPA2-Personal   CCMP
Wireless Display Supported: No (Graphics Driver: No, Wi-Fi Driver: Yes)

[coolsteel]

http://speccy.piriform.com/results/CyC4sHXY3mhVtlaRefLYeLy

will try and take off side panel for PSU make and model

[coolsteel]

[ATTACH type=“full”]10136[/ATTACH]

[coolsteel]

the inside was quite dusty so i gave it a clean. Restarted the pc and although i had to reconnect the pc to wifi the pc has not froze as yet