Constant PC Bluescreens.

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  • Jay34
    PCHF Member
    • Jun 2022
    • 5

    #1

    Constant PC Bluescreens.

    Hello. This is my used gaming PC that i bought from eBay in christmas 2021.
    AX370 Gaming 5 Motherboard F31 Bios
    ASUS Phoenix Geforce GTX 1050Ti GPU
    AMD Ryzen 5 2400g CPU
    Crucial Ballistix 8x2 - 3200mhz
    Corsair 750w psu
    256gb SSD Samsung pm991
    Windows 10 Pro 21H2

    I get a β€œWHEA_UNCORRECTABLE_ERROR” bsod around every 5-15 minutes and it is REALLY annoying.
    Any help would be greatly appreciated.
  • Pyro
    PCHF Member
    • Jan 2019
    • 1189

    #2
    According to Microsoft’s Support Database:
    If you see the text β€œWHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred.

    A few things you can attempt to remedy this:
    1. Check for updates
      Open Settings > Update & Security >Windows Update and select check for updates, make sure everything is up to date.
    2. Check for OS corruptions
      Right click the Windows logo in the bottom left and select Windows Powershell (Admin)

    Run the following commands seperately:

    sfc /scannow

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    If one of the commands fails, move on to the next and then loop back around and try again.

    Try these and then a system restart (through the power menu), does this change anything?

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7045

      #3
      Welcome to PCHF lets get some information from your machine.
      Speccy Scan.
      [ul]
      [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]


      Upload last 4 minidump files here. Instructions on how to upload minidump.
      If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.


      [ol]
      [li]Download MinitoolBox.[/li][li]Unzip to your desktop.[/li][li]Right click run as admin.[/li][li]Check mark the select all box.[/li][li]Hit Go.[/li][li]Attach log created.[/li][/ol]

      Comment

      • Bastet
        PCHF Member
        • Aug 2016
        • 1515

        #4
        When you purchased the pc did you clean install Windows or did the seller remove their details?
        It may be something to consider if other fixes do not work.

        Comment

        • Jay34
          PCHF Member
          • Jun 2022
          • 5

          #5
          Originally posted by Pyro
          According to Microsoft’s Support Database:

          A few things you can attempt to remedy this:
          1. Check for updates
            Open Settings > Update & Security >Windows Update and select check for updates, make sure everything is up to date.
          2. Check for OS corruptions
            Right click the Windows logo in the bottom left and select Windows Powershell (Admin)

          Run the following commands seperately:

          sfc /scannow

          Dism /Online /Cleanup-Image /CheckHealth

          Dism /Online /Cleanup-Image /RestoreHealth

          If one of the commands fails, move on to the next and then loop back around and try again.

          Try these and then a system restart (through the power menu), does this change anything?
          Hey, so I’ve actually tried all of these before to no avail, but it was in command prompt ran as administrator.

          Comment

          • Jay34
            PCHF Member
            • Jun 2022
            • 5

            #6
            Originally posted by Bastet
            When you purchased the pc did you clean install Windows or did the seller remove their details?
            It may be something to consider if other fixes do not work.
            I factory reset the PC if thats what you mean

            Comment

            • Jay34
              PCHF Member
              • Jun 2022
              • 5

              #7
              Originally posted by Malnutrition
              Welcome to PCHF lets get some information from your machine.
              Speccy Scan.
              [ul]
              [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]


              Upload last 4 minidump files here. Instructions on how to upload minidump.
              If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.


              [ol]
              [li]Download MinitoolBox.[/li][li]Unzip to your desktop.[/li][li]Right click run as admin.[/li][li]Check mark the select all box.[/li][li]Hit Go.[/li][li]Attach log created.[/li][/ol]


              And I do not have a Minidump folder.

              Comment

              • Bastet
                PCHF Member
                • Aug 2016
                • 1515

                #8
                Originally posted by Jay34
                I factory reset the PC if thats what you mean
                I would’ve clean installed Windows by using the media creation tool, creating Windows boot USB, booting the pc from this tool, deleting all partitions & then installing Windows.

                Comment

                • Pyro
                  PCHF Member
                  • Jan 2019
                  • 1189

                  #9
                  You’ve got two monitors plugged in, I would unplug the 144hz Dell and only work on the 60hz one, different refresh rates can cause issues.

                  Disable any overclocking or changes to power/performance settings

                  Turn off XMP/any overclocking you may have done (if any)

                  Settings > System > Power and sleep > Additional power settings
                  Make sure your power plan is set to balanced, anything else could tamper with the wrong settings and cause issues.

                  Comment

                  • Jay34
                    PCHF Member
                    • Jun 2022
                    • 5

                    #10
                    Originally posted by Pyro
                    You’ve got two monitors plugged in, I would unplug the 144hz Dell and only work on the 60hz one, different refresh rates can cause issues.

                    Disable any overclocking or changes to power/performance settings

                    Turn off XMP/any overclocking you may have done (if any)

                    Settings > System > Power and sleep > Additional power settings
                    Make sure your power plan is set to balanced, anything else could tamper with the wrong settings and cause issues.
                    Ok but this is gonna really decrease my FPS in games, i didnt have any overclock but I had XMP and high power plan, although im not gonna remove the 144hz monitor as I need it.

                    Comment

                    • Pyro
                      PCHF Member
                      • Jan 2019
                      • 1189

                      #11
                      Please remove the monitor for testing purposes, try each of them on their own, the 60hz is better to test with since it runs at a lower refresh rate.

                      Comment

                      • Pyro
                        PCHF Member
                        • Jan 2019
                        • 1189

                        #12
                        Doubling back over the first part of your reply (you don’t need to hit the reply button, responding in the bottom text box will help us make sure things don’t get lost).

                        Setting your power plan back to balanced and disabling XMP can have the opposite effect. Sometimes a little extra power or encourage components to push a little harder can be too much, disabling these settings will help us eliminate that as a likely issue.

                        I realize you don’t want to unplug your 144hz monitor cause it’s nicer but in order for me to help you here I will need you to work with me, even if testing things will make your gaming experience different.

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10702

                          #13
                          @Jay34 - you’ve logged in but not responded.
                          still need help?

                          Comment

                          • Bruce
                            PCHF Moderator
                            • Oct 2017
                            • 10702

                            #14
                            no response

                            Comment

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