Apps Cannot Open File Explorer

[Rustys]

Looks as you posted a spilt second just before I did give him time to go through the logs and give you a proper answer.

The webpage of Discord works. When I upload something on Google Chrome file explorer opens, and for things like 7zip where I have to specify where I want to unzip a file it works.

At least you have a work around for it until it gets resolved.

[Malnutrition]

Uninstall the following with Geekuninstaller.

Amazon Assistant - 10.18.0221
Bonjour - 3.1.0.1
Java 8 Update 171 - 8.0.1710.11
Java Auto Updater - 2.8.171.11
McAfee WebAdvisor - 4.0.161
qBittorrent 4.1.6 - 4.1.6

Then run the mcafee removal tool.

Run this from elevated command prompt.

del /s /q C:\Program Files\TrueKey

Reboot your machine and check the issue.

---

If it’s still there, then download KillEmAll to your desktop, double click the app to start it hit enter twice. [COLOR=rgb(184, 49, 47)]This will stop all non essential programs from running on your machine, including your browser so save anything before running it.

Now try and see of the issue is still there.

---

If the issue is still there…

Enable the built in admin account, then log out of yours and into it and see of the same issue is there.
[ol]
[li]Select “Start” and type “CMD“.[/li][li]Right-click “Command Prompt” then choose “Run as administrator“.[/li][li]If prompted, enter a username and password that grants admin rights to the computer.[/li][li]Type: net user administrator /active:yes[/li][li]Press “Enter“.[/li][/ol][/COLOR]

[Ubsequeness]

You have been able to add png files through the downloaded version of discord before?

Would not know I have never not been able to add to a channel except voice.

Do not forget to follow in instruction form @Malnutrition in post # 9 that will review any thing(s) that may be blocking it.

Yes, all sorts of apps used to be able to open file explorer, Discord included.

As for Malnutrition’s instructions, I will get back to you on that

[Rustys]

One more thing that I have discovered over the years then will leave you in the capable hands of Malnutrition.

Using the Apps off the app store are not always as good as getting the download form the manufactures site.

[Ubsequeness]

Uninstall the following with Geekuninstaller.

Amazon Assistant - 10.18.0221
Bonjour - 3.1.0.1
Java 8 Update 171 - 8.0.1710.11
Java Auto Updater - 2.8.171.11
McAfee WebAdvisor - 4.0.161
qBittorrent 4.1.6 - 4.1.6

Then run the mcafee removal tool.

Run this from elevated command prompt.

Reboot your machine and check the issue.

---

If it’s still there, then download KillEmAll to your desktop, double click the app to start it hit enter twice. [COLOR=rgb(184, 49, 47)]This will stop all non essential programs from running on your machine, including your browser so save anything before running it.

Now try and see of the issue is still there.

---

If the issue is still there…

Enable the built in admin account, then log out of yours and into it and see of the same issue is there.
[ol]
[li]Select “Start” and type “CMD“.[/li][li]Right-click “Command Prompt” then choose “Run as administrator“.[/li][li]If prompted, enter a username and password that grants admin rights to the computer.[/li][li]Type: net user administrator /active:yes[/li][li]Press “Enter“.[/li][/ol]
[/COLOR]

[COLOR=rgb(184, 49, 47)]
I couldn’t find Java Auto Update on the program list and when running the command to delete TrueKey, it said it couldn’t find it. I couldn’t find it either when looking in the Program Files folder. The KillEmAll didn’t work either. What precisely do you mean by “Enable the built in admin account”?

One more thing that I have discovered over the years then will leave you in the capable hands of Malnutrition.

Using the Apps off the app store are not always as good as getting the download form the manufactures site.

Discord and GestureDraw were not off the app store.[/color]

[Malnutrition]

As far as the admin account.

[MEDIA=youtube]VpEagxSWzX0[/MEDIA]

[Ubsequeness]

As far as the admin account.

[MEDIA=youtube]VpEagxSWzX0[/MEDIA]

Thank you, but doesn’t work on the admin account either

[Malnutrition]

So, you already have KillEmAll on your desktop… running killemall prior to running this tool will speed up the process and increase chances of success.

Download SmartFix and save it to your desktop,
Right click KillemAll run as admin.
Hit Enter twice.
Then Right click Smart Fix run as admin.
Launch Win Repair.
Hit start.
Allow it to complete, then reboot the machine.
A second run may be needed after a reboot.
Running this tool twice has fixed system errors for me in the past.
It’s what I would do if I were paid to fix this machine.
I see you ran the windows all in one repair tool, this is a different tool.

[ATTACH type=“full”]9834[/ATTACH]

---

If this tool fails, then a repair install of windows 10 may be the only option left, as @Bruce stated early in the thread.

[MEDIA=youtube]sTX-SsIlMDs[/MEDIA]

[Bruce]

@Ubsequeness - still need help?

[Bruce]

no activity all week.
closing