New installed HDD problem

[PeterOz]

Ok that should not affect your setup
it is only a second drive.
Right click on Start>Device manager
Click next to display adapter to expand
Right click on display adapter
Update driver software

[PeterOz]

Sorry to ask
But it looks like you have onboard graphics and a graphics card.
Did you plug the montior back in to the same socket as before

[Cvetkovic]

Sorry to ask
But it looks like you have onboard graphics and a graphics card.
Did you plug the montior back in to the same socket as before

I dont have GPU i have integrated graphic on my CPU, monitor is plugged in motherboard in the same spot as before.

[PeterOz]

If you go here https://www.amd.com/en/support
Click on the Download now it should download a tool that will detect
what driver to use

[Cvetkovic]

If you go here https://www.amd.com/en/support
Click on the Download now it should download a tool that will detect
what driver to use

Just did, nothing changed.

[PeterOz]

Did the tool update any drivers

[PeterOz]

@Bruce
Any ideas?

[Bruce]

I’ve never seen, or heard of, a secondary drive changing the monitor resolution.
so congrats on that one @Cvetković.

I see from Speccy that the BIOS is version F10, Gigabyte is up to F15a for that mobo - so try upgrading the BIOS.

next, I would remove the HDD, and reinstall a fresh copy of Win10 Pro onto the SSD.
back in early Feburary when the OS was re-installed, that was Win10 Enterprise, which isn’t legal for personal use, so there is a question mark over it being cracked or similar.

once a fresh Win10 Pro is working, with updated BIOS and drivers all loaded, then turn off, connect the HDD and see what happens.

[Cvetkovic]

I’ve never seen, or heard of, a secondary drive changing the monitor resolution.
so congrats on that one @Cvetković.

I see from Speccy that the BIOS is version F10, Gigabyte is up to F15a for that mobo - so try upgrading the BIOS.

next, I would remove the HDD, and reinstall a fresh copy of Win10 Pro onto the SSD.
back in early Feburary when the OS was re-installed, that was Win10 Enterprise, which isn’t legal for personal use, so there is a question mark over it being cracked or similar.

once a fresh Win10 Pro is working, with updated BIOS and drivers all loaded, then turn off, connect the HDD and see what happens.

Thanks on that one
Will do when i have time because i have important files on my drives so reinstalling os would be a prob.
Thanks for your effort guys, sorry for wasted time.

[PeterOz]

You are not wasting our time
We are all here to try and help solve problems

[PeterOz]

If you power off
remove 2nd drive
power on what happens

[Cvetkovic]

If you power off
remove 2nd drive
power on what happens

it comes back as it was (normal resolution (recommended 1360x768))

[PeterOz]

@phillpower2
Hi Phillpower2 - to save reading through the post
2nd hdd installed (os sitting on ssd)
With ssd only installed resolution 1360 x768
When 2nd drive attached resolution can only be set to 1024 x 768

Op has updated chipset drivers and graphics (graphics onboard).
Removes 2nd drive and graphics back to 1360 x768

ANY IDEAS ?
Cheers
PeterOz

[PeterOz]

@Cvetković
Can you open your display settings and take a screenshot of the settings and attach on your next post

To do a screen capture in Windows 10 press the windows key and the print screen button together. It will put the image in Pictures>Screenshots

[Bruce]

has the BIOS update been done?
what about a fresh install with only one drive connected?

as well as the above screenshot, can we also have a shot of inside the rig when both drives are connected?

and when this issue happens, with the 2nd drive connected, it changes your resolution, but can you manually change it back to 1360x768?
(which in itself is an unusual top range)
what is your monitor make/model?
what graphics port do you use to connect the monitor to the PC?