My PC issues

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  • voltaic12
    PCHF Member
    • Mar 2022
    • 19

    #1

    My PC issues

    hi so basically i have an i5 4690k Rx580 8gbVRAM 16gb of ddr3 and my games run super slow also ive realised on the american megatrends screen when booting up it says new cpu installed everytime Also my cpu usage goes up to 100% everytime i open a game and is constantly sitting at 20% anyone help me please?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #2
    have you checked whether there are any firmware upgrades for the BIOS?

    Comment

    • voltaic12
      PCHF Member
      • Mar 2022
      • 19

      #3
      No sir how do I do that?

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        Did this just start happening right out of the blue or was anything changed by yourself just previous to the problem starting.

        [COLOR=rgb(226, 80, 65)]Can you post the brand and model name or number of the power supply (PSU).

        Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

        Comment

        • voltaic12
          PCHF Member
          • Mar 2022
          • 19

          #5
          Originally posted by phillpower2
          Did this just start happening right out of the blue or was anything changed by yourself just previous to the problem starting.

          [COLOR=rgb(226, 80, 65)]Can you post the brand and model name or number of the power supply (PSU).

          Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          To publish a Speccy profile to the Web:

          In Speccy, click File, and then click Publish Snapshot.

          In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

          Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
          [/COLOR]
          [COLOR=rgb(226, 80, 65)]
          http://speccy.piriform.com/results/s...zI8LrGnPBtBlmF this is speccy snapshot also i cant remember the psu i think its gold somethin 550w

          also gpu is looking a bit suspicious why does it say ATI Radeon RX 580 (unknown) bearing in mind i bought it second hand could this be fake?[/color]

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.
            Originally posted by phillpower2
            Did this just start happening right out of the blue or was anything changed by yourself just previous to the problem starting.
            You missed answering the above.
            Originally posted by voltaic12
            i cant remember the psu i think its gold somethin 550w
            Potentially the most important piece of information that we need so you are going to have to take off the side of the case and get the details off the information label on the PSU, the fact that you can`t remember the information in the first place suggests that the PSU may well not be the best.

            Speccy etc can wait until we have the required PSU information.

            Comment

            • voltaic12
              PCHF Member
              • Mar 2022
              • 19

              #7
              I haven’t ever really noticed it but I think it’s been like it for the 2 years of having my pc

              Comment

              • voltaic12
                PCHF Member
                • Mar 2022
                • 19

                #8
                PSU is EVGA gold 500w

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #9
                  Originally posted by voltaic12
                  I haven’t ever really noticed it but I think it’s been like it for the 2 years of having my pc
                  All the time that this has been going on it has been damaging all of your hardware and the issue most likely initially caused by the below, you have other things going on in Speccy as well but the weak PSU is your most pressing issue.
                  Originally posted by voltaic12
                  PSU is EVGA gold 500w
                  EVGA are a good brand and Gold efficiency rating normally a good sign but not with the present PSU and the hardware that you have hooked up to your PC, allowing for the additional screens and storage devices that you have hooked up you should have a minimum of a 600W Gold or above efficiency rated PSU from either Corsair, EVGA or Seasonic, any PSU that you purchase should always have a minimum of seven but preferably a ten year warranty period.

                  The present PSU is rated as Tier C β€’ Recommended for cheap mid/low-end systems when new your computer was far from cheap or low end and so should have had a PSU rated as at least Tier B.

                  Comment

                  • voltaic12
                    PCHF Member
                    • Mar 2022
                    • 19

                    #10
                    Would this be the problem why my pc runs slow or I get that message then??

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15206

                      #11
                      Originally posted by phillpower2
                      All the time that this has been going on it has been damaging all of your hardware and the issue most likely initially caused by the below, [COLOR=rgb(226, 80, 65)]you have other things going on in Speccy as well but the weak PSU is your most pressing issue.
                      [/COLOR]
                      [COLOR=rgb(226, 80, 65)]
                      The poor performance yes and until you have an appropriate PSU there is very little that you can do other than go down to only the one screen and a couple of storage devices, this to lighten the load on the present PSU.

                      The CPU error code is either driver or BIOS related and has nothing to do with any poor performance.[/color]

                      Comment

                      • voltaic12
                        PCHF Member
                        • Mar 2022
                        • 19

                        #12
                        If I were to buy a new psu would that do anything a more powerful one??

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15206

                          #13
                          Originally posted by phillpower2
                          All the time that this has been going on it has been damaging all of your hardware
                          It is back to the above I`m afraid and as is the norm we always suggest that members get their computers tested by a local tech before making any purchase, either that or they try and borrow an appropriate PSU to swap in for testing purposes.
                          Originally posted by phillpower2
                          until you have an appropriate PSU there is very little that you can do other than go down to only the one screen and a couple of storage devices, this to lighten the load on the present PSU.
                          If you were to do this we could recommend some of the other things that were spotted in Speccy, if performance improved after doing the tests you could feel more confident about purchasing an appropriate PSU.

                          Comment

                          • voltaic12
                            PCHF Member
                            • Mar 2022
                            • 19

                            #14
                            Okay what in speccy can I do to improve performance?

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15206

                              #15
                              Not that simple, disconnect the 42" TV and the Benq monitor from the GPU, power up the computer, run Speccy and post the new url for us.

                              Comment

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