Dwm.exe crashes my pc

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  • MasonicCurve
    PCHF Member
    • Mar 2022
    • 5

    #1

    Dwm.exe crashes my pc

    Hello!

    Whenever im playing games my monitor goes black, audio cuts off, most of my apps crash and I have to reset my PC to get it normal again. I have tried installing new drivers etc.

    Pc specs:
    RTX 2080TI
    Ryzen 7 3700X
    32Gb DDr4
    B450

    Error code:
    Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.1503, time stamp: 0xb2acaea9
    Exception code: 0xc00001ad
    Fault offset: 0x000000000010b382
    Faulting process id: 0x4df8
    Faulting application start time: 0x01d830ff686eae07
    Faulting application path: C:\WINDOWS\System32\dwm.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: bf71f295-f716-4697-9544-284c2364d489
    Faulting package full name:
    Faulting package-relative application ID:
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Originally posted by MasonicCurve
    I have tried installing new drivers etc.
    How and from where.

    So other can assist let get a speccy report.

    [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box[/COLOR]

    Comment

    • MasonicCurve
      PCHF Member
      • Mar 2022
      • 5

      #3
      I have downloaded new graphics drivers, because I thought they could be causing the errors. I downloaded them from GeForce experience.

      My PSU is a Corsair AX760 Platinum power supply

      Speccy link: http://speccy.piriform.com/results/T...SF3bbeKqoU1FBR

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        My 2 cents worth
        [ol]
        [li]Use the Windows key + R keyboard shortcut to open the Run command.[/li][li]Type sysdm.cpl[/li][li]Under Advance tab >β€œPerformance,” click the Settings button.[/li][li]On β€œPerformance Options,” under β€œVisual Effects,” select the Adjust for best performance option to disable all the effects and animations.[/li][li]Click ok[/li][li]Exit back to desktop[/li][/ol]
        Also do you need Java ? please uninstall for testing - can be reinstalled.

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4191

          #5
          Can you also uninstall MSI Afterburner

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Just a heads up, duplicate of the thread here

            Comment

            • MasonicCurve
              PCHF Member
              • Mar 2022
              • 5

              #7
              So far no crashes yet. I will do more testing on sunday as i am not home. Thank you to everyone who has helped so far.

              My PSU is a Corsair AX760 Platinum power supply

              Speccy link: http://speccy.piriform.com/results/T...SF3bbeKqoU1FBR

              Comment

              • MasonicCurve
                PCHF Member
                • Mar 2022
                • 5

                #8
                Might have fixed it, not sure… when i looked at task manager it showed that my cpu only has 4 cores(i actually have 8). I disabled some setting from boot settings and it seems to be fine so far.

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  @MasonicCurve - any news?

                  Comment

                  • MasonicCurve
                    PCHF Member
                    • Mar 2022
                    • 5

                    #10
                    Seems fixed so far. No crashes the last few days. But now I’m getting horrible fps in games. 50-60 when I used to get 100+.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      good news on the crashes front.

                      I’ll closed this one as solved, if you open another regarding your FPS issues and see what can be done on that front.

                      Comment

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