Several issues over the last 7 days

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  • Jo_Don
    PCHF Member
    • Jan 2022
    • 10

    #1

    Several issues over the last 7 days

    Windows 10. 6yo desktop PC.
    ASUS ROG Maximus VIII Hero ATX Motherboard
    Intel i7-6700K,4.0GHz

    Recent issues within the past 7 days
    1. I am locked out of some web sites including .gov.uk with Your connection isn’t private error. Most web sites are unaffected.
    2. I am finding it impossible to access some banks. But most are unaffected
    3. My MAIL program (win10) is reporting it is not able to access its servers. (Hotmail). I can log into Hotmail through the web.
    4. I can no longer use the SLEEP function. The monitor turns off, but the PC continues to run.
      I am not having any problems on a second PC and a Tablet on the same network.
      I have run 2 virus checkers, several Windows Repair programs and diagnostics.
      I have just uninstalled every non-Microsoft program from my drives.
      Nothing seems to work.

    Really appreciate suggestions.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    [COLOR=rgb(44, 130, 201)]Can you post the brand and model name or number of the power supply (PSU).

    [COLOR=rgb(226, 80, 65)]B[/B] Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    [COLOR=rgb(226, 80, 65)]B[/B] Download MiniToolBox and save the file to the Desktop.

    Close the browser and run the tool, check the following options;

    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP Configuration
    List Winsock Entries
    List last 10 Event Viewer Errors
    List Installed Programs
    List Devices (Only Problems)
    List Users, Partitions and Memory size

    Click on Go.

    Post the resulting log in your next reply for us if you will.[/COLOR][/COLOR][/COLOR]

    Comment

    • Jo_Don
      PCHF Member
      • Jan 2022
      • 10

      #3
      Thank you so much for your response and support.
      I have used both of these companys in the past, though not either of these utilitys specifically. But it’s been so long since I’ve had any real issues. I’m kinda lost here!! :sneaky:

      Anyway, what you asked for:

      Corsair CX Series CX750M ATX Power Supply



      MiniToolBox file as a .txt attachment. If you prefer a printout, I can post that.

      Once again, thanks so much.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        You can copy/paste the MTB log into a reply if it makes life easier, we will look through Speccy meanwhile.

        You are welcome btw

        Comment

        • Jo_Don
          PCHF Member
          • Jan 2022
          • 10

          #5
          MiniToolBox by Farbar Version: 17-06-2016
          Ran by donna (administrator) on 15-01-2022 at 12:23:07
          Running from β€œC:\Users\donna\AppData\Local\Temp\MicrosoftEdgeDo wnloads\cd809f09-c5ba-4eec-b25a-958b9e947d42”
          Microsoft Windows 10 Home (X64)
          Model: System Product Name Manufacturer: System manufacturer
          Boot Mode: Normal


          ========================= Flush DNS: ===================================

          Windows IP Configuration

          Successfully flushed the DNS Resolver Cache.

          ========================= IE Proxy Settings: ==============================

          Proxy is not enabled.
          ProxyServer: http=localhost:8184;https=localhost:8184

          β€œReset IE Proxy Settings”: IE Proxy Settings were reset.
          ========================= Hosts content: =================================
          127.0.0.1 localhost
          ========================= IP Configuration: ================================

          Intel(R) Ethernet Connection (2) I219-V = Ethernet (Connected)
          Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
          [HEADING=1]----------------------------------[/HEADING]
          [HEADING=1]IPv4 Configuration[/HEADING]
          [HEADING=1]----------------------------------[/HEADING]
          pushd interface ipv4

          reset
          set global icmpredirects=enabled

          popd
          [HEADING=1]End of IPv4 configuration[/HEADING]
          Windows IP Configuration

          Host Name . . . . . . . . . . . . : DESKTOP-1KG6RPR
          Primary Dns Suffix . . . . . . . :
          Node Type . . . . . . . . . . . . : Hybrid
          IP Routing Enabled. . . . . . . . : No
          WINS Proxy Enabled. . . . . . . . : No

          Ethernet adapter Ethernet:

          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
          Physical Address. . . . . . . . . : 30-5A-3A-02-7E-F7
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes
          Link-local IPv6 Address . . . . . : fe80::1ddc:5d5a:f218:dfe1%12(Preferred)
          IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
          Subnet Mask . . . . . . . . . . . : 255.255.255.0
          Lease Obtained. . . . . . . . . . : 15 January 2022 11:53:01
          Lease Expires . . . . . . . . . . : 16 January 2022 11:53:00
          Default Gateway . . . . . . . . . : 192.168.0.1
          DHCP Server . . . . . . . . . . . : 192.168.0.1
          DHCPv6 IAID . . . . . . . . . . . : 103832122
          DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-5D-54-AC-30-5A-3A-02-7E-F7
          DNS Servers . . . . . . . . . . . : 2606:4700:4700::1111
          2606:4700:4700::1001
          1.1.1.1
          1.0.0.1
          NetBIOS over Tcpip. . . . . . . . : Disabled

          Ethernet adapter Bluetooth Network Connection:

          Media State . . . . . . . . . . . : Media disconnected
          Connection-specific DNS Suffix . :
          Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
          Physical Address. . . . . . . . . : 5C-F3-70-8D-4F-C9
          DHCP Enabled. . . . . . . . . . . : Yes
          Autoconfiguration Enabled . . . . : Yes
          Server: UnKnown
          Address: 2606:4700:4700::1111

          Pinging google.com [142.250.200.14] with 32 bytes of data:
          Reply from 142.250.200.14: bytes=32 time=13ms TTL=117
          Reply from 142.250.200.14: bytes=32 time=15ms TTL=117

          Ping statistics for 142.250.200.14:
          Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
          Approximate round trip times in milli-seconds:
          Minimum = 13ms, Maximum = 15ms, Average = 14ms
          Server: UnKnown
          Address: 2606:4700:4700::1111

          Pinging yahoo.com [74.6.231.20] with 32 bytes of data:
          Reply from 74.6.231.20: bytes=32 time=116ms TTL=51
          Reply from 74.6.231.20: bytes=32 time=116ms TTL=51

          Ping statistics for 74.6.231.20:
          Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
          Approximate round trip times in milli-seconds:
          Minimum = 116ms, Maximum = 116ms, Average = 116ms

          Pinging 127.0.0.1 with 32 bytes of data:
          Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
          Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
          [HEADING=1]Ping statistics for 127.0.0.1:
          Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
          Approximate round trip times in milli-seconds:
          Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
          [HEADING=1]Interface List
          12…30 5a 3a 02 7e f7 …Intel(R) Ethernet Connection (2) I219-V
          11…5c f3 70 8d 4f c9 …Bluetooth Device (Personal Area Network)
          1…Software Loopback Interface 1[/HEADING]
          [HEADING=1]IPv4 Route Table[/HEADING]
          [HEADING=1]Active Routes:
          Network Destination Netmask Gateway Interface Metric
          0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 25
          127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
          127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
          127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
          192.168.0.0 255.255.255.0 On-link 192.168.0.3 281
          192.168.0.3 255.255.255.255 On-link 192.168.0.3 281
          192.168.0.255 255.255.255.255 On-link 192.168.0.3 281
          224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
          224.0.0.0 240.0.0.0 On-link 192.168.0.3 281
          255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
          255.255.255.255 255.255.255.255 On-link 192.168.0.3 281[/HEADING]
          Persistent Routes:
          None
          [HEADING=1]IPv6 Route Table[/HEADING]
          [HEADING=1]Active Routes:
          If Metric Network Destination Gateway
          1 331 ::1/128 On-link
          12 281 fe80::/64 On-link
          12 281 fe80::1ddc:5d5a:f218:dfe1/128
          On-link
          1 331 ff00::/8 On-link
          12 281 ff00::/8 On-link[/HEADING]
          Persistent Routes:
          None
          ========================= Winsock entries =====================================

          Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
          Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
          Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
          Catalog5 04 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
          Catalog5 05 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
          Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
          Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 15 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 16 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
          Catalog9 17 C:\WINDOWS\SysWOW64\vsocklib.dll [File not found] ()
          Catalog9 18 C:\WINDOWS\SysWOW64\vsocklib.dll [File not found] ()
          x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
          x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
          x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
          x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
          x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
          x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
          x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 15 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 16 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
          x64-Catalog9 17 C:\Windows\System32\vsocklib.dll [File Not found] ()
          x64-Catalog9 18 C:\Windows\System32\vsocklib.dll [File Not found] ()

          ========================= Event log errors: ===============================
          [HEADING=1]Application errors:[/HEADING]
          Error: (01/15/2022 07:18:41 AM) (Source: VSS) (User: )
          Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
          .

          Error: (01/15/2022 07:18:41 AM) (Source: VSS) (User: )
          Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
          ]

          Error: (01/13/2022 07:46:58 AM) (Source: Application Hang) (User: )
          Description: The program HxOutlook.exe version 16.0.14326.20544 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

          Process ID: 3aa0

          Start Time: 01d8084f727e2eb3

          Termination Time: 4294967295

          Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsa pps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlo ok.exe

          Report Id: 41a4a695-9f84-4a6e-9318-4de771b8d47b

          Faulting package full name: microsoft.windowscommunicationsapps_16005.14326.20 544.0_x64__8wekyb3d8bbwe

          Faulting package-relative application ID: microsoft.windowslive.mail

          Hang type: HxOutlook.exe0

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider wsp_sr attempted to register query β€œselect * from WSP_ReplicationGroupStorageModificationEvent” whose target class β€œWSP_ReplicationGroupStorageModificationEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider wsp_sr attempted to register query β€œselect * from WSP_ReplicationGroupStorageDepartureEvent” whose target class β€œWSP_ReplicationGroupStorageDepartureEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider wsp_sr attempted to register query β€œselect * from WSP_ReplicationGroupStorageArrivalEvent” whose target class β€œWSP_ReplicationGroupStorageArrivalEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider attempted to register query β€œselect * from WSP_ReplicationGroupStorageModificationEvent” whose target class β€œWSP_ReplicationGroupStorageModificationEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider attempted to register query β€œselect * from WSP_ReplicationGroupStorageDepartureEvent” whose target class β€œWSP_ReplicationGroupStorageDepartureEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider attempted to register query β€œselect * from WSP_ReplicationGroupStorageArrivalEvent” whose target class β€œWSP_ReplicationGroupStorageArrivalEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
          Description: Event provider wsp_health attempted to register query β€œselect * from WSP_StorageHealthStatusChangeEvent” whose target class β€œWSP_StorageHealthStatusChangeEvent” in //./root/Microsoft/Windows/Storage/Providers_v2 namespace does not exist. The query will be ignored.
          [HEADING=1]System errors:[/HEADING]
          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: The Browser service failed to start due to the following error:
          %%1053 = The service did not respond to the start or control request in a timely fashion.

          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: A timeout was reached (30000 milliseconds) while waiting for the Browser service to connect.

          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: The Browser service failed to start due to the following error:
          %%1053 = The service did not respond to the start or control request in a timely fashion.

          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: A timeout was reached (30000 milliseconds) while waiting for the Browser service to connect.

          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: The Browser service failed to start due to the following error:
          %%1053 = The service did not respond to the start or control request in a timely fashion.

          Error: (01/15/2022 11:55:05 AM) (Source: Service Control Manager) (User: )
          Description: A timeout was reached (30000 milliseconds) while waiting for the Browser service to connect.

          Error: (01/15/2022 11:53:02 AM) (Source: Service Control Manager) (User: )
          Description: The Browser service failed to start due to the following error:
          %%1053 = The service did not respond to the start or control request in a timely fashion.

          Error: (01/15/2022 11:53:02 AM) (Source: Service Control Manager) (User: )
          Description: A timeout was reached (30000 milliseconds) while waiting for the Browser service to connect.

          Error: (01/15/2022 11:53:02 AM) (Source: Service Control Manager) (User: )
          Description: The Browser service failed to start due to the following error:
          %%1053 = The service did not respond to the start or control request in a timely fashion.

          Error: (01/15/2022 11:53:02 AM) (Source: Service Control Manager) (User: )
          Description: A timeout was reached (30000 milliseconds) while waiting for the Browser service to connect.
          [HEADING=1]Microsoft Office Sessions:[/HEADING]
          Error: (01/15/2022 07:18:41 AM) (Source: VSS)(User: )
          Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

          Error: (01/15/2022 07:18:41 AM) (Source: VSS)(User: )
          Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

          Error: (01/13/2022 07:46:58 AM) (Source: Application Hang)(User: )
          Description: HxOutlook.exe16.0.14326.205443aa001d8084f727e2eb34 294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsa pps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlo ok.exe41a4a695-9f84-4a6e-9318-4de771b8d47bmicrosoft.windowscommunicationsapps_16 005.14326.20544.0_x64__8wekyb3d8bbwemicrosoft.wind owslive.mailQuiesce

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: wsp_srselect * from WSP_ReplicationGroupStorageModificationEventWSP_Re plicationGroupStorageModificationEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: wsp_srselect * from WSP_ReplicationGroupStorageDepartureEventWSP_Repli cationGroupStorageDepartureEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: wsp_srselect * from WSP_ReplicationGroupStorageArrivalEventWSP_Replica tionGroupStorageArrivalEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: select * from WSP_ReplicationGroupStorageModificationEventWSP_Re plicationGroupStorageModificationEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: select * from WSP_ReplicationGroupStorageDepartureEventWSP_Repli cationGroupStorageDepartureEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: select * from WSP_ReplicationGroupStorageArrivalEventWSP_Replica tionGroupStorageArrivalEvent//./root/Microsoft/Windows/Storage/Providers_v2

          Error: (01/11/2022 03:57:57 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
          Description: wsp_healthselect * from WSP_StorageHealthStatusChangeEventWSP_StorageHealt hStatusChangeEvent//./root/Microsoft/Windows/Storage/Providers_v2
          [HEADING=1]CodeIntegrity Errors:[/HEADING]
          Date: 2022-01-15 07:09:34.5120000Z
          Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2111.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.

          Date: 2022-01-15 07:09:34.4820000Z
          Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2111.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.

          Date: 2022-01-15 07:09:34.4510000Z
          Description: Code Integrity determined that a process (\Device\HarddiskVolume2\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2111.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.

          Date: 2022-01-15 07:09:34.3770000Z
          Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume2\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.

          Date: 2022-01-15 07:09:34.3400000Z
          Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume2\Program Files\AVG\Antivirus\aswAMSI.dll that did not meet the Microsoft signing level requirements.

          Date: 2022-01-03 14:29:33.6840000Z
          Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverSto re\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa 2a4\NvCamera\NvCameraAllowlisting64.dll because the set of per-page image hashes could not be found on the system.

          Date: 2022-01-03 14:29:31.9310000Z
          Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverSto re\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa 2a4\NvCamera\NvCameraAllowlisting64.dll because the set of per-page image hashes could not be found on the system.

          Date: 2020-12-05 14:42:53.1800000Z
          Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Microsoft.NET\Fram ework64\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

          Date: 2020-12-05 14:42:53.1800000Z
          Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Microsoft.NET\Fram ework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

          =========================== Installed Programs ============================

          Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 97.0.1072.62 - Microsoft Corporation)
          Microsoft Edge Update (HKLM-x32...\Microsoft Edge Update) (Version: 1.3.153.55 - )
          Microsoft Update Health Tools (HKLM...{29B15818-E79F-4AB0-8938-9410C807AD76}) (Version: 2.84.0.0 - Microsoft Corporation)
          Microsoft Update Health Tools (HKLM...{E5A95BC5-81DF-4F0C-B910-B59DD012F037}) (Version: 2.81.0.0 - Microsoft Corporation)
          Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
          Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
          Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
          Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
          Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
          Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
          Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133 (HKLM-x32...{295d1583-fdb9-414b-a4c8-da539362a26b}) (Version: 14.29.30133.0 - Microsoft Corporation)
          Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133 (HKLM-x32...{38b2c744-ad08-4d5b-91a2-3fb6f739ff3e}) (Version: 14.29.30133.0 - Microsoft Corporation)
          NVIDIA HD Audio Driver 1.3.39.1 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.39.1 - NVIDIA Corporation)
          Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
          Unknown File Handler (HKLM-x32...\UFH_is1) (Version: 2015.12.29.0 - File.org)
          VirusTotal Scanner (HKLM-x32...{A2A29956-7983-4D6C-BCED-862C191616F5}) (Version: 7.5 - SecurityXploded) Hidden
          VirusTotal Scanner (HKLM-x32...\VirusTotal Scanner 7.5) (Version: 7.5 - SecurityXploded)

          ========================= Devices: ================================

          Name: PCI Memory Controller
          Description: PCI Memory Controller
          Class Guid:
          Manufacturer:
          Service:
          Device ID: PCI\VEN_8086&DEV_A121&SUBSYS_86941043&REV_31\3&115 83659&0&FA
          Problem: : The drivers for this device are not installed. (Code 28)
          Resolution: To install the drivers for this device, click β€œUpdate Driver”, which starts the Hardware Update wizard.

          Name: SM Bus Controller
          Description: SM Bus Controller
          Class Guid:
          Manufacturer:
          Service:
          Device ID: PCI\VEN_8086&DEV_A123&SUBSYS_86941043&REV_31\3&115 83659&0&FC
          Problem: : The drivers for this device are not installed. (Code 28)
          Resolution: To install the drivers for this device, click β€œUpdate Driver”, which starts the Hardware Update wizard.

          ========================= Memory info: ===================================

          Percentage of memory in use: 23%
          Total physical RAM: 16311.85 MB
          Available physical RAM: 12548.13 MB
          Total Virtual: 18743.85 MB
          Available Virtual: 13092.98 MB

          ========================= Partitions: =====================================

          1 Drive c: () (Fixed) (Total:223.02 GB) (Free:135.04 GB) NTFS
          2 Drive d: (New Volume) (Fixed) (Total:489.05 GB) (Free:330.28 GB) NTFS

          ========================= Users: ========================================

          User accounts for \DESKTOP-1KG6RPR

          Administrator DefaultAccount donna
          Guest WDAGUtilityAccount

          ========================= Minidump Files ==================================

          C:\WINDOWS\Minidump\122521-8515-01.dmp
          ========================= Restore Points ==================================

          30-12-2021 11:23:44 Windows Modules Installer
          07-01-2022 15:22:22 Scheduled Checkpoint
          14-01-2022 15:16:31 Removed Windows PC Health Check
          15-01-2022 09:46:09 Windows Modules Installer

          **** End of log ****

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            A lot of those errors/problems are old and the ones from today precede the time that you ran MTB so we need to wait and see what goes on from here, looking at Speccy two things stand out;
            Operating System
            Windows 10 Home 64-bit
            Computer type: Desktop
            Installation Date: 05/12/2020

            You have only installed the one Windows update, three Defender updates and one Nvidea driver in just over the 12 months since Windows was installed.

            There are no system drivers shown to have ever been installed.

            Can I ask why the above has gone on, both are 100% guaranteed to cause issues, both stability and security wise.

            Comment

            • Jo_Don
              PCHF Member
              • Jan 2022
              • 10

              #7
              Thank you so much for your comments.
              The only explaination I have for these is that, after I removed all the existing, non-Microsoft software, I did a reset. That may account for the limited updates.
              (See first image).
              I am normally quite attentive with these.
              Not sure about the installation date. But that may be because that was the date I moved the OS over to the SSDs. My old mecanical drive was getting a bit noisy so decided it deserved to be retired to my junk box!
              The OS reports it is up to date
              (See second image).

              One thought occured to me. That a recent update could have caused some instabilty. I have done a careful check on Google, but can find no reports.
              You haven’t mentioned ay so I will assume everything is OK on Microsoft’s end.
              I haven’t yet installed the 21H1 feature update because I was waiting to see if there are any issues with it.

              [ATTACH type=β€œfull”]8819[/ATTACH]

              [ATTACH type=β€œfull”]8820[/ATTACH]

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Once Windows has been clean installed or reset you must then install first the chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from the site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.
                Originally posted by Jo Don
                One thought occured to me. That a recent update could have caused some instabilty.
                That only a worry before you did the reset so not relevant now.

                How have things been since you ran MTB.

                Comment

                • Jo_Don
                  PCHF Member
                  • Jan 2022
                  • 10

                  #9
                  Originally posted by phillpower2
                  Once Windows has been clean installed or reset you must then install first the chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from the site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

                  That only a worry before you did the reset so not relevant now.

                  How have things been since you ran MTB.
                  Strangely, better. Though I haven’t really had the courage you say it until now.
                  After the reset, very little improved to be honest.
                  I have taken on board, your comments about installing the correct drivers.
                  It has been a good few years since I installed the motherboard. I will check the ASUS site and download the relevant drivers from there. Then do another PC Reset, this time, with the LAN cable, disconnected.
                  The NVIDIA drivers come straight from NVIDIA of course.
                  I have been working under the assumption that the respite was temporary.
                  Though I confess to being mystified as to what it was. Thank heavens for that tablet. Like most, I’ve come to rely upon email so much.
                  If MTB did more than simply record the current state, then perhaps it has repaired the issue. I will be keeping that little gem in mind. As I indicated, my PC has been behaving so well for so long now, I have been quite thrown by this recent silliness. I have kinda lost touch with most of the better utility sites, apart from MajorGeeks. He’s more of a laugh than anything else.
                  Anyway, assuming all is well now, I must thank you so very much for your support.

                  Comment

                  • Jo_Don
                    PCHF Member
                    • Jan 2022
                    • 10

                    #10
                    I think the issue has been solved. I do thank you and this forum for your help.
                    According to a sub text, copyed below, I am supposed to close this thread.
                    I have to confess, I don’t know how. At the risk of irony, little help please? :whistle:
                    [ATTACH type=β€œfull”]8821[/ATTACH]

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      Glad we could help, thanks for the follow up which lets us know that you no longer require assistance (y)

                      Comment

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