I can't transfer files from PC to android

[technologicalpixel]

Hello,

I wanted to transfer files from android to pc, but when I connect the cable the phone only recharges but I can’t transfer files, I tried to connect it to another pc and everything works normally, instead on my “main” computer when I connect it it recharges only

Since everything works normally on other PCs, I don’t think it’s a problem with the phone or the cable.

I noticed that if I change the USB port, on the phone accompany the notification where it asks me what to do (If to upload, transfer files, or ptp in short what I need) but it accompanies and disappears continuously, like in a second it accompanies and disappears 10 times, as if the phone is disconnected all the time, and it doesn’t allow me to do anything. on some ports nothing works, on others everything works normally.

I also tried to connect another phone on my main computer and everything works normally if the cable is not type c, if instead it is mini usb everything works normally, so the problem occurs only with the type c cable but the same cable works on other pcs normally.

If I go to device manager on windows the phone does not appear at all.

Help me please!

My pc
-mobo: asrock b450m-hdv r4.0
-gpu: gtx 1650 super Gigabyte Windforce OC 4G
-ram: 16GB Corsair CMK16GX4M2B3000C15
-cpu Ryzen 5 2600
-supply: corsair vs550
-ssd: Kolink Stronghold White atx
-i have one fan, and the stock cpu cooler
-21H2

i tried to restart the phone but it doesn’t work.

(sorry my bad english but i’m italian, if you don’t understand something of what i wrote please ask)

[PeterOz]

it asks me what to do (If to upload, transfer files, or ptp in short what I need)

When it does this slide the screen down from the top It should give the option then to use ptp

As I pointed out of the other thread you have going.
You should only post to one forum. Other wise we do not know what things you try and settings you change.
If you are not getting the result from another forum then you should close the topic on that forum - or this one and post all the changes that were made.

[Bruce]

@technologicalpixel - do you still need help?

[technologicalpixel]

no, thanks

[Bruce]

OK, thanks.
closing thread