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Shift key started to stuck for awhile. So when I plug an external keyboard to my laptop the Shift key ON THE LAPTOPโs keyboard is working normally. Turned off every sticky keys settings, it doesnโt help. Reinstalled drivers, no change. It works on power and battery when the external keyboard is plugged in and it doesnโt work otherwise.
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Do both Shift keys do this or just one?
Check for any debris under the Shift key. -
Both Shift keys do/act the same. No dust under them, nothing.Comment
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Is the correct language set for the Country youโre residing in?
Does the problem remain if you boot into safe mode?
I would run a scan for viruses using Malwarebytes & AdwCleaner.Comment
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The system language is set to the Countryโs language I live in. Did both scans and nothing found. Tested something right now and I think it has something to do with the power. When I uplug the power cord it stops working. When I plug it back and wait like 10 to 20 secs there is a 50/50 chance to start working again. Thank you for baring with me.Comment
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Thatโs good.
Does the problem remain when using safe mode?
Youโre welcome. I prefer using a separate keyboard with my laptop.Comment
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Just tested that out too and yes, the problem persists in safe mode. In conclusion now I know that itโs a hardware problem and when I can will send it for repair and will type the real cause of it, for future reference. Wonโt go straight for a whole keyboard change because may be some issue with the power/battery, but itโs strange that it affects only the Shift key.Comment
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Usually the most used keys are the first to go but youโd usually only use shift for a capital letter. Iโd expect the โEโ or โIโ letter to go first.
Hopefully the repair will correct the problem.Comment
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