Video TDR Failure / nvlddmkm.sys

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  • PXSleeper
    PCHF Member
    • Oct 2021
    • 2

    #1

    Video TDR Failure / nvlddmkm.sys

    Hi, Iโ€™ve very recently been getting constant bluescreens (Used to be once everyday, now I just got two bluescreens today for the first time)
    with the error being Video TDR Failure followed by nvlddmkm.sys below.
    This almost always happens when Iโ€™m watching a video on youtube, and very rarely during a game.

    Iโ€™m not entirely sure if this is connected, but very rarely when Iโ€™m playing a game, the entire PC will sometimes start acting like itโ€™s functioning at 2fps, and this issue will persist for a couple of minutes even after I close the game. For this reason I donโ€™t think this issue as well as the above issue are completely the graphic cardโ€™s fault as I donโ€™t believe the graphic card would have this effect on the PC in general.

    Things Iโ€™ve tried:
    Uninstalling the GPUโ€™s drivers from Device Manager and doing a clean install
    Updating Windows and checking for corrupt files via cmd โ†’ sfc /scannow

    My immediate guess would be that the graphic cardโ€™s dying, but Iโ€™d appreciate it if anyone has any other solutions or some other possible fixes I could try.
    Cheers.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Looks like you have more than one issue going on, drivers being one and hardware and/or overheating being the other.

    [COLOR=rgb(226, 80, 65)]If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

    Comment

    • PXSleeper
      PCHF Member
      • Oct 2021
      • 2

      #3
      Hereโ€™s the snapshot.


      Also, I think I may have temporarily solved the issue? As I said previously, the bluescreens always happened while a video is playing.
      (I said very rarely in games because I couldnโ€™t tell if it was the game or the video that was the issue as I very often play games while videos are playing in the background)
      I stopped using Chrome and began using Firefox instead and the issue seems to have subsided.
      As of now I went 10 hours without a single bluescreen which hasnโ€™t happened in weeks.

      As for the PSU, I believe I have a 700 - 750W Corsair PSU, I donโ€™t know any more than that sorry.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Nothing out of the ordinary in Speccy so hopefully you have resolved the issue.
        Originally posted by PXSleeper
        As for the PSU, I believe I have a 700 - 750W Corsair PSU, I donโ€™t know any more than that
        Should the issue happen again you are going to have to take off the side of the case and get the info from the label on the PSU.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Been a week with no follow up from the OP so marking thread as solved and closing it.

          Comment

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