direct3d

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  • sargonis
    PCHF Member
    • Apr 2021
    • 16

    #1

    direct3d

    this morning my screensaver said the video card is not compatible with direct3d. Direct 3d is enabled on my system. Why is this happening & how can I download a newer video card if needed? Thank You very much!!
    Device name NewUser-PC
    Processor Intel(R) Coreβ„’ i5 CPU M 560 @ 2.67GHz 2.67 GHz
    Installed RAM 4.00 GB (3.86 GB usable)
    Device ID 7C0D33C8-ED8C-49AD-AAAD-BA03DEA8D723
    Product ID 00330-50000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

    Edition Windows 10 Pro
    Version 20H2
    Installed on β€Ž5/β€Ž5/β€Ž2021
    OS build 19042.1052
    Experience Windows Feature Experience Pack 120.2212.2020.0
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    What are the spec’s on your GPU?

    Comment

    • sargonis
      PCHF Member
      • Apr 2021
      • 16

      #3
      how do I find this out?

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        This also could be a fluke to that is just did not load something correctly a simple reboot could correct this. If it happens every time after that then could attempt to reinstall the drivers for the display (video) card.

        Make and model of Power supply unit

        Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

        Comment

        • sargonis
          PCHF Member
          • Apr 2021
          • 16

          #5
          So, I went into programs & removed all the last updates which pertained to Xgames, then shut down & restarted & its working GREAT!!! Thank you so much for all the help!!! PC Help is the best ever!!!

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Thank you for the compliment and you are welcome.

            Comment

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