PC Desktop computer freezes then restarts unexpectedly...

[Rustys]

You can reinstall Bitdefender and see if the issue come back if it does that that would explain why.

[Rustys]

Do you have any new information?

[Gersh10]

Do you have any new information?

Am watching the stuation carefully, but no freezing since reinstallation of Bitdefender.

[Rustys]

Glad to hear that.
Let us know in a few day other wise will consider resolved.

[Gersh10]

Glad to hear that.
Let us know in a few day other wise will consider resolved.

Hello again. The old problem just reared its ugly ahead! The monitor froze, like being hit with an electric shock for 5 seconds, screen went black, then PC restarted itself. Should I remove Bitdefender permanently? What are your thoughts?

[Rustys]

Remove Bitdefender and see what happens.

[Gersh10]

Remove Bitdefender and see what happens.

It’s been crazy. In the last 24hours, my pc monitor ceased to work. Checked connections, checked cables etc. I now have a brand new Asus 21.5 inch monitor. I will monitor the situation over the next few days. If it occurs again, I will remove Bitdefender. But clearly, there was an issue with the previous monitor.

[Gersh10]

Just had another crash - error message "Failed: bdprivmon.sys which upon investigation is developed by BitDefender. Have now totally removed BitDefender. Will monitor to see if the problem continues. Phew!

[Rustys]

keep us informed

[Rustys]

Any new information

[Gersh10]

Any new information

No further freezes since removing BitDefender. Is it the case that the built-in Windows Defender security is suitable against possible malware/virus threats? Or do you recommend another anti-virus product which won’t cause conflict with WD?

[phillpower2]

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10, you do not need to use a third party AV.

[Gersh10]

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10, you do not need to use a third party AV.

Understood. I appreciate the advice. How do i close the thread?

[phillpower2]

You are welcome and thanks for letting us know that you no longer required assistance so that your thread can be marked as solved, this will close the thread (y)

[Rustys]

Glad to hear that things are working for you now and thanks @phillpower2

Happy computing