Cant reinstall win 10 to envy x360

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Tech242
    PCHF Member
    • Mar 2021
    • 2

    #1

    Cant reinstall win 10 to envy x360

    Product: Envy X360 Convertible 15m-Bq1xx
    Operating System: Microsoft Windows 10 (64-Bit)
    My laptop crashed during an update, when I try to reboot I keep getting these errors.
    Stop code: DRIVER_PNP_WATCHDOG
    Stop code: CLOCK_WATCHDOG_TIMEOUT
    Stop code: DRIVER_POWER_STATE_FAILURE

    Therefore I tried to reinstall windows 10 with a USB and it installs VERY VERY VERY slow until it errors out.
    Is there a different way to install windows to an SSD drive?
    How do I install a new os
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    You should be able to get into the Windows Recovery Environment this way:
    Start your System, then just after the Manufacturers logo disappears and Windows 10 tries to boot, press and hold the power button down for 5 - 10 seconds to perform a hard shut down do this 2 -5 times and when it gives repair options choose system restore
    If that fails try safe mode and we will see if we can fix errors

    Comment

    • Tech242
      PCHF Member
      • Mar 2021
      • 2

      #3
      When I go into system recovery I get a blue screen again with a WATCHDOG_TIMEOUT_VIOLATION error.
      When I try to enter safe mode the screen goes black like it’s trying to boot and then the circulating dots freeze and the laptop stays there until I turn it off.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        The OP has decided to continue at an alternative tech forum so this thread is now closed.

        Comment

        Working...