Help needed

[yorkrose26]

Hello,

I am asking for help as I am both confused and desperate. This information box is currently on my desktop and can’t be deleted, it is like it has ‘screen-burned’ (hopefully not), onto the desktop. I have tried rebooting and looking in the Task Manager ‘resources’ etc but can’t find anything ‘erroneous’. I am fairly ‘tech savvy’, but this has got me ‘beat’. At the moment I am just using another Desktop (Thank You Windows 10), but still I would be grateful if anyone would (what is going to be ‘obviously’ a quick fix (they usually are)) help me with this.

Thanks in advance!

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[Rustys]

Can you scroll to the bottom of that screen?

Have you tried booting in safe mode to see if it comes up?

Checked the startup folder(s)?

Changed the desktop image?

[Bastet]

You should be able to scroll down & see Allow or Deny in order to agree or not. There is what appears to be a scroll bar on the pop up.

[phillpower2]

Thread closed due to lack of any feedback from the OP.