My apps keep crashing on my new pc

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  • Mookie_69
    PCHF Member
    • Dec 2020
    • 3

    #1

    My apps keep crashing on my new pc

    hello,
    i have recently built a new pc and my apps crash regularly. I do not get any error message, it just closes! Also, about once a day my system freezes, and i have to restart it. I have all the latest drivers and my pc is more than capable of running these programs. I use the latest version of Windows 10. Here are my specs:
    ryzen 5 2600x
    gtx1660 super
    16 gb ram (single stick)
    256 gb ssd for windows
    2 tb hdd for apps

    I have tried many things like checking if my apps or windows is corrupted but it isnt.
    I hope that someone knows a way to fix this,
    thank you
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Hello Mookie_69,
    Originally posted by Mookie_69
    about once a day my system freezes, and i have to restart i
    Typical behaviour of something overheating and/or a weak PSU that is overheating internally.

    What is the brand and model name or number of the PSU.
    Originally posted by Mookie_69
    16 gb ram (single stick)
    This will be causing you problems, Ryzen CPUs demand fast RAM and you only having a single stick means that it can only work in single channel which is only half speed, your CPU needs DDR4 2933/3000MHz RAM or you will get issues.
    Originally posted by Mookie_69
    i have recently built a new pc
    After installing Windows did you then install the drivers for the MB and starting with the chipset drivers first, this is a must as the chipset is what enables the MB to communicate with the other hardware, these drivers must come from either the disk provided with the MB or downloaded direct from the MBs homepage, Windows updates cannot provide them.

    Comment

    • Mookie_69
      PCHF Member
      • Dec 2020
      • 3

      #3
      I have a corsair cv650 PSU, so I do not think that will be causing the issue,
      I also do not think it is overheating as I do not experience any thermal throttling.
      I also downloaded the drivers in the correct order so I also don’t believe that this is the issue
      Do you think that there could be any other issue?

      Thanks for your quick response.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Originally posted by Mookie_69
        cv650 PSU
        CV= Corsair Value, these PSUs are made with lesser quality components as only being intended for bottom end PCs they are not expected to have to support anything more than either integrated graphics or the most basic of add on GPU that costs a few pounds/dollars.
        Originally posted by Mookie_69
        I also do not think it is overheating as I do not experience any thermal throttling.
        As per my reply #2;
        Originally posted by phillpower2
        Typical behaviour of something overheating and/or[COLOR=rgb(226, 80, 65)] a weak PSU that is overheating internally.
        [/COLOR]
        [COLOR=rgb(226, 80, 65)]
        You have a combination of issues, slow RAM and a weak PSU, both need resolving but the RAM only working in single channel will not do any long term damage to your other hardware whereas a suspect PSU can cause a multitude of issues and harm.[/color]

        Comment

        • Mookie_69
          PCHF Member
          • Dec 2020
          • 3

          #5
          Ok, I will try to fix the issue, however, I have one small other problem. On my monitor every 10-20 seconds a black bar appears on the top half of the screen for a millisecond, this only happens in non-fullscreen apps and I am not sure what could be the issue. I do not believe that it is my monitor as I don’t get this on fullscreen games or fullscreen youtube. Is there a way I could stop this from happening?
          Thanks again for your previous response and I hope you know the answer to my question,
          Kind regards.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            This could also be down to the PSU and fwiw you may be getting the same problem in full screen but you just cannot see it due to it being off the visible area of the display.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Thread closed due to lack of feedback from the OP.

              Comment

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