Audio Help

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  • Rhaenys
    PCHF Member
    • Dec 2020
    • 8

    #1

    Audio Help

    Sound is cutting out for a moment on both headphones and speakers, first a pop, then programs will lag, then audio returns. I have tried updating reinstalling audio drivers, I have also done a reset. Worried the issue is hardware and not sure what to try next.
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    With all that is happening when you here that pop,it could be very well a hardware issue.. How old is the pc?

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    • Rhaenys
      PCHF Member
      • Dec 2020
      • 8

      #3
      Most parts including the motherboard are 2018.
      I have a x399 gaming pro carbon motherboard and a amd ryzen threadripper 1900x 8core processor.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8977

        #4
        The popping sound can come from several sources,psu,mobo..etc.. You will need to try pinning down the location of the popping noise..

        Comment

        • Rhaenys
          PCHF Member
          • Dec 2020
          • 8

          #5
          I don’t have any parts to switch out and test. How else would I go about doing that?

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          • veeg
            PCHF Director
            • Jul 2016
            • 8977

            #6
            Any updates?

            Comment

            • Rhaenys
              PCHF Member
              • Dec 2020
              • 8

              #7
              Yes, I discovered it had something to do with the usb on my headset. Even when deactivated and plugged in it was causing all other sounds to cut out. Thank you for the help.

              Comment

              • veeg
                PCHF Director
                • Jul 2016
                • 8977

                #8
                So your issue has been resolved?

                Comment

                • Rhaenys
                  PCHF Member
                  • Dec 2020
                  • 8

                  #9
                  Yes, thank you.

                  Comment

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