Keyboard Malfunction

[BriggsyB]

So upon booting my system, all seems normal but as soon as I am required to enter my password to log into the device, the keyboard does not respond. However, my mouse responds and works perfectly fine.

[veeg]

Hello

If you can try another keyboard..

[BriggsyB]

Yep, just done that now. But still the same issue.

[veeg]

Is the keyboard usb? If so try another usb port.

[BriggsyB]

Both keyboards are USB connected, yes. As for trying another port, both keyboards won’t function still.

[veeg]

OK,please give us your complete pc spec’s and your psu spec’s.

[Rustys]

Have you tried the on screen keyboard?

What was changed and the last thing that was done with the system prior to this happening?

[BriggsyB]

Have you tried the on screen keyboard?

What was changed and the last thing that was done with the system prior to this happening?

What changed was nothing from when I last used it. But I did allow my friend who used the PC to use the system who is a technical user so it is possible he’s done something.

[Rustys]

Check with them?

Does this happen i safe mode?

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

You may have to access the system using the onscreen keyboard.

[veeg]

Any updates?

[BriggsyB]

Also so this issue is now resolved. What happened was that one of my USB ports was deactivated from within the BIOS settings. I renabled it and it works as good as new!

[veeg]

Good to hear your issue is resolved… Thanks for the update..