Boot Issue

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  • ronhride
    PCHF Member
    • Nov 2020
    • 7

    #1

    Boot Issue

    When computer boots, I get the msg that it is starting auto repair; then I get the msg that it is diagnosing; and then "your computer did not start correctly. I am able to click on the advanced button and choose Start Windows and it will then boot. I have tried disabling auto repair.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #2
    what is the age of the system, or the hard drive to be particular?
    assuming it’s not the drive failing, I would be getting Windows 10 image burnt to a bootable USB stick and doing a repair install.
    use the Windows Media Creation Tool do create one.
    or in the Advanced options in the repair menu, have you tried using Restore Points?

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    • ronhride
      PCHF Member
      • Nov 2020
      • 7

      #3
      These are networked Dell computers at the local free library. They are about 4 years old - but we have been fighting this trouble for over a year.I volunteer to help with their tech…so I am not making any money - just want to be up front! I have tried the repair install - that sometimes solves the issue for a few days!!!

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10697

        #4
        being a β€˜business’ (even a library), I’m assuming the forum rules about helping such places may apply, so’ll I’ll let a moderator chime in and confirm that. @veeg jmarket

        but it sounds like the hard drive would be the first thing I’d be replacing.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Sorry but Bruce is correct, while you may not work for financial gain there are still legal implications so hard as it may be at this time you will need to seek the help of a local tech.

          As per the PCHF Terms and rules;
          1. PCHF can not and will not offer advice for business use or financial gain. PCHF only offers assistance for personal use.

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