Windows 10 issues

[Xangu]

Hello Guys,

I’ve been trying to fix this PC for few days with very little progress. It is now getting to the point where I’m about to give up.

So here it is.
On Friday when the PC was moved into it’s place something knocked the power switch at the back and the pc went down. After half an hour recovery process it worked just fine, until I’ve turned it off that is.
Saturday morning when I’ve tried turning it back on the ASUS bios logo took a little bit longer than usual. then I saw the windows logo for a bit before my screen went completely purple!
I moved the mouse and it appeared, I could even open the command window in which I’ve tried the:
"
bootrec/fixboot
bootrec/fixmbr
exit
"

it did not help.

I’ve tried powering it down abnormally to get the self repair window to pop-up.
After powering it down few times I’ve gotten the text under the windows logo “self repair… something”. it would get stuck at this point or go into black screen with a mouse. (or purple again)
So overall no success with this either.

I’ve tried putting an USB/Windows DVD in to reinstall it or repair it. after a long while the icon pops up with the country and language, I select it click next and then I get an option to install windows or repair it

• if I press repair- the same results as before happen - after long while it just doesn’t do anything, its stuck on the same screen or I get to see my mouse.
• If I try to install it it just goes into a screen with a mouse cursor and that’s it - yesterday only once I’ve managed it to go into the next step where I could see the hard drives.

Next I’ve read that it could be something with the motherboard as people had issues with it where they had to put in the drivers dv in and it helped?
I’ve tried it by getting new bios in, updating it and it did not help at all…

I’m running out of ideas here guys, would be fantastic if you could throw any suggestions in?

Thank You & Regards

Xangu

[veeg]

Hello

Hopefully some of our members will chime in soon.. Please give us your complete pc spec’s and your psu spec’s.. You could have a damaged power switch on your psu..

@Bruce @phillpower2

[Xangu]

Update:

It must have been the thing where it knocked it out of alignment.
I have unplugged the HDD and tried running windows DVD which actually took me a bit further, it allowed me to go into the fixing menu thing.
However, it still did not allow me to do anything with the disk as it was “locked”
I’ve connected the main SSD to my 2nd machine which then prompted windows disk repair.
after doing so and moving essential files I’ve managed to format the drive and install new windows on it!
so 1 problem solved

HOWEVER.
When I’ve been trying to connect the other SSD to my main PC I’ve disconnected my DVD drive and put it in it’s place. it worked however after I disconnected it and tried to turn my pc on it showed the massage “reboot and connect proper boot device”. My heart stop…
after few different trial and errors I’ve disconnected my DVD rom completely and it allowed me to run my PC as normal?

[Bruce]

sounds like a BIOS boot order problem now.
if you know the SSD you want to boot from, with it connected, go into the BIOS and make sure it is listed first under the drive boot order.

[veeg]

Any updates?

[Rustys]

Closed lack of response original poster