Issue with windows 10 reset

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  • Parthe
    PCHF Member
    • Nov 2020
    • 1

    #1

    Issue with windows 10 reset

    Hi,

    Iโ€™ve a computer, given by my school, and I wanted to refactory W10. But, when reinstallation launchs it always comes to a black screen with a window containing :

    The computer restarted unexpectedly or encountered an unexpected error setup is starting services

    Problem, I canโ€™t access to BIOS or boot setup. The company which gave the PC to my scholl doesโ€™nt want to give the BIOS password. The battery is soldered on the motherbroad and there is no physical access to clear BIOS memory.

    Iโ€™ve tried many keys shortcut but the only things I can open is accessibility windows.

    Iโ€™ll be very gratefull if someone has a method to solve my issue.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    As per the PCHF Terms and rules that we all agreed to abide by when becoming a member no assistance will be offered regarding bypassing passwords.
    1. We will not assist with recovery of or figuring out of system passwords, PINs, or 2FA codes for any reason.

    While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.

    Thread closed as per the above explanation.

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