When I start my PC, I get this notification. How do I fix it?

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  • everyonekiller7
    PCHF Member
    • Sep 2020
    • 6

    #1

    When I start my PC, I get this notification. How do I fix it?

    When I start my PC, I get this notification. How do I fix it?

    "canโ€™t access the specified device, path, or file. You may not have the right access permissions for the itemโ€™

    Above it is: C:\Program FilesWindowsAppsMicrosoft.549981C3F5F10_2.2008.267 24.0_x64__8wekyb3d8โ€ฆ
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Try thisโ€ฆ "Windows cannot access the specified device, path, or file" error when you try to install, update or start a program or file - Microsoft Support

    Comment

    • everyonekiller7
      PCHF Member
      • Sep 2020
      • 6

      #3
      I already did, but the problem is, that I canโ€™t find the file. So, I canโ€™t click on it

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        What windows version and release are you running?

        Have you tried clean mode for windows to determine what may be causing issue?

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          looks like one of the MS Store Apps on your PC is dodgy.
          where it says the folder path and you show it ending in โ€ฆ is there more after those dots, as thatโ€™s where it may tell you the Appโ€™s name.

          long shot, but from an elevated command prompt, type in wsreset and see if that helps.

          Comment

          • everyonekiller7
            PCHF Member
            • Sep 2020
            • 6

            #6
            @Bruce
            I cant see what is after the dots

            Comment

            • everyonekiller7
              PCHF Member
              • Sep 2020
              • 6

              #7
              Originally posted by Rustys
              What windows version and release are you running?

              Have you tried clean mode for windows to determine what may be causing issue?
              Windows 10 Pro, version 2004

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Originally posted by Bruce
                long shot, but from an elevated command prompt, type in wsreset and see if that helps.
                Originally posted by Rustys
                Have you tried clean mode for windows to determine what may be causing issue?
                How to perform a clean boot in Windows - Microsoft Support
                What happened when you tried these that were also suggested.

                To also add to Brucesโ€™ information have you tried opening windows explorer and following the program path?

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  to clarify, the error pops up when the PC starts or after you log into your user account?
                  if the later, try creating another user account and log in on that one.

                  Comment

                  • everyonekiller7
                    PCHF Member
                    • Sep 2020
                    • 6

                    #10
                    Originally posted by Bruce
                    to clarify, the error pops up when the PC starts or after you log into your user account?
                    if the later, try creating another user account and log in on that one.
                    It only appears when I log in to my main account

                    Comment

                    • everyonekiller7
                      PCHF Member
                      • Sep 2020
                      • 6

                      #11
                      Originally posted by Rustys
                      What happened when you tried these that were also suggested.

                      To also add to Brucesโ€™ information have you tried opening windows explorer and following the program path?
                      Is there not a other option, bc I do not want to reset my whole pc

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        @Bruce is not asking you to reset the whole PC that command will reset and clear the Microsoft Store Cashe.
                        Originally posted by Rustys
                        To also add to Brucesโ€™ information have you tried opening windows explorer and following the program path?
                        What were the results?

                        Nothing that we have asked you to do will cause the system to restore its self in any way.

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10702

                          #13
                          that error you are getting relates to some MS app.
                          MS apps are linked to a user account - what you see for your apps isnโ€™t what other users see.
                          there are the stock standard apps like Calculator, Maps, People etc that are defaults for all users, but if you remove one or add one, that only shows for your user.

                          so my theory is, if you were to create another user account and log in under that, the error should go away for the new user.

                          and to confirm, do you see that message when you turn the PC on, or after you log into your user account?

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8982

                            #14
                            Any updates?

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