administrator error

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  • imnot1357
    PCHF Member
    • Aug 2020
    • 6

    #1

    administrator error

    I deleted avast from my pc, and it’s still working, so I tried to delete it from program files, but I didn’t have the permission, even tho I’m an administrator. I tried something from this video:

    [MEDIA=youtube]JzaL2O3bSgU[/MEDIA]

    and it didn’t let me change the setting and I don’t understand why
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    How did you delete Avast? Did you uninstall with its own uninstaller, just remove the folder/files, use Revo or another way?
    did you run their cleanup tool after uninstalling?

    Comment

    • imnot1357
      PCHF Member
      • Aug 2020
      • 6

      #3
      when i try to delete it says that i need permission from BUILTIN/administrator

      Comment

      • imnot1357
        PCHF Member
        • Aug 2020
        • 6

        #4
        Originally posted by Bastet
        How did you delete Avast? Did you uninstall with its own uninstaller, just remove the folder/files, use Revo or another way?
        did you run their cleanup tool after uninstalling?
        i used its own uninstaller

        Comment

        • Bastet
          PCHF Member
          • Aug 2016
          • 1515

          #5
          I would run their cleanup tool as well.

          Comment

          • imnot1357
            PCHF Member
            • Aug 2020
            • 6

            #6
            Originally posted by Bastet
            I would run their cleanup tool as well.
            ok thanks

            Comment

            • imnot1357
              PCHF Member
              • Aug 2020
              • 6

              #7
              Originally posted by Bastet
              I would run their cleanup tool as well.
              didn’t work

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10699

                #8
                did it give an error?
                you could download it, reinstall just to remove it β€˜cleanly’.
                but if the system has stopped you uninstalling, it will probably stop you from reinstalling.

                is this PC on a domain? I’m curious as to why it says BUILTIN/administrator?

                Comment

                • imnot1357
                  PCHF Member
                  • Aug 2020
                  • 6

                  #9
                  Originally posted by Bruce
                  did it give an error?
                  you could download it, reinstall just to remove it β€˜cleanly’.
                  but if the system has stopped you uninstalling, it will probably stop you from reinstalling.

                  is this PC on a domain? I’m curious as to why it says BUILTIN/administrator?
                  my pc is not on English, I changed the language to English and it says this: you require permission from an administrator to make changes to this folder
                  and I first uninstall the software and after that tried to delete the file

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10699

                    #10
                    I’d still be trying to reinstall it then use it’s removal tool to uninstall it.

                    Comment

                    • Bastet
                      PCHF Member
                      • Aug 2016
                      • 1515

                      #11
                      Did you restart the PC after removing Avast? What about after running the removal tool?
                      If yes & you still have problems then you most likely will need to reinstall it & then use the tool or Revo uninstaller to completely remove all traces of the program.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Do you still need assistance

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Thread Closed

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