Can't turn Avast Antivirus on

[ennnceee]

Hello, I’ve just had to do a factory reset. All appears well, except that after installing AA it doesn’t appear, so to speak, and when I try to turn it on in Security nothing happens. Advice would be appreciated.

[Rustys]

Where did you get Avast Antivirus from?

Why not just use Windows Defender?

[ennnceee]

Where did you get Avast Antivirus from?

Why not just use Windows Defender?

Have always used Avast, familiar and comfortable with it. Also, not that it’s directly related, but have Avast VPN.

Downloaded directly from Avast site.

[Rustys]

Hello, I’ve just had to do a factory reset.

How and which release of 10. With the 2004 there are some issues if you can see if you can roll back the system to 1909

Try uninstalling Avast and reinstalling if that does not work than try in safe mode.

If that does not work then try a clean boot.

https://www.thewindowsclub.com/what-is-clean-boot-state-in-windows

[ennnceee]

How and which release of 10. With the 2004 there are some issues if you can see if you can roll back the system to 1909

Try uninstalling Avast and reinstalling if that does not work than try in safe mode.

If that does not work then try a clean boot.

https://www.thewindowsclub.com/what-is-clean-boot-state-in-windows

Can only see W 10 Home 64-bit. Should I look somewhere else for more info?

[ennnceee]

Uninstalled and reinstalled. Seems to have worked. Many thanks.

[veeg]

Thanks for the update. I will mark your thread..