General PC performance issues

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Microtized
    PCHF Member
    • May 2020
    • 13

    #1

    General PC performance issues

    Hello, I was just wondering if anyone could help me, for the past couple months my PC has been running poorly, Its about 8 months old at this point. I will list my specs below.

    Operating System
    Windows 10 Pro 64-bit
    CPU
    Intel Core i7 @ 3.70GHz 26 Β°C
    Coffee Lake 14nm Technology
    RAM
    16.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
    Motherboard
    ASRock Z390 Phantom Gaming 4 (CPUSocket) 25 Β°C
    Graphics
    HP 25x (1920x1080@144Hz)
    2047MB NVIDIA GeForce GTX 1660 Ti (MSI) 31 Β°C
    Storage
    931GB Seagate ST1000DM010-2EP102 (SATA ) 24 Β°C
    447GB KINGSTON SA400S37480G (SATA-2 (SSD)) 23 Β°C
    Optical Drives
    No optical disk drives detected
    Audio
    Realtek High Definition Audio

    Please reply if you need further information.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    what have you tried so far to remedy the problem; scans, maintenance etc?
    is the OS installed on the SSD?

    can you elaborate on β€˜running poorly’ - is it program startup speed, internet speed, FPS rates during gaming, general PC usage, etc?

    it would be good to have a complete list of specs, like software installed, programs running and all that.
    get Speccy from here; Speccy - Download Builds
    in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
    now you can paste(Ctrl+V) that link into a post.

    Comment

    • Microtized
      PCHF Member
      • May 2020
      • 13

      #3
      Originally posted by Bruce
      what have you tried so far to remedy the problem; scans, maintenance etc?
      is the OS installed on the SSD?

      can you elaborate on β€˜running poorly’ - is it program startup speed, internet speed, FPS rates during gaming, general PC usage, etc?

      it would be good to have a complete list of specs, like software installed, programs running and all that.
      get Speccy from here; Speccy - Download Builds
      in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
      now you can paste(Ctrl+V) that link into a post.
      Games always crashing, applications randomly hang and the PC just freezes
      And here is the full speccy

      Comment

      • Evan_Omo
        PCHF Member
        • Sep 2016
        • 1257

        #4
        Hi,

        What power supply does the computer have?

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          what have you ran to try to fix it so far???
          any maintenance cleanup programs?
          scans for malware?
          check for system file corruption?

          have you opened up the chassis and blown out any dust buildup?

          Comment

          • Microtized
            PCHF Member
            • May 2020
            • 13

            #6
            Originally posted by Bruce
            what have you ran to try to fix it so far???
            any maintenance cleanup programs?
            scans for malware?
            check for system file corruption?

            have you opened up the chassis and blown out any dust buildup?
            I have ran many file checks, malware and other scan like mdsched, sfc /scannow, and have thoroughly cleaned the system multiple times.

            Comment

            • Microtized
              PCHF Member
              • May 2020
              • 13

              #7
              Originally posted by Evan Omo
              Hi,

              What power supply does the computer have?
              650 W

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10702

                #8
                I do it enough that it no longer phases me, so I’d be recommending a fresh install of Windows once you have backed up all your data.
                that way not only does that option offer the best chance of success (*it is a big hammer to hit it with admittedly), but if it doesn’t help, you know you are starting from a clean slate and can add one variable at a time.

                Comment

                • Evan_Omo
                  PCHF Member
                  • Sep 2016
                  • 1257

                  #9
                  What is the make and model of the PSU? 650 watts doesn’t tell me who the manufacturer is.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Any update Microtized?

                    Comment

                    • Microtized
                      PCHF Member
                      • May 2020
                      • 13

                      #11
                      Originally posted by phillpower2
                      Any update Microtized?
                      Sorry, I was out of town for a bit.

                      Comment

                      • Microtized
                        PCHF Member
                        • May 2020
                        • 13

                        #12
                        Originally posted by Evan Omo
                        What is the make and model of the PSU? 650 watts doesn’t tell me who the manufacturer is.
                        Toughpower 650W Gold (Modular)
                        Discover Thermaltake's PC cases, power supplies, cooling solutions, gaming accessories, pre-built systems and more. Innovate your build with Thermaltake Australia.

                        Comment

                        • Microtized
                          PCHF Member
                          • May 2020
                          • 13

                          #13
                          Originally posted by Bruce
                          I do it enough that it no longer phases me, so I’d be recommending a fresh install of Windows once you have backed up all your data.
                          that way not only does that option offer the best chance of success (*it is a big hammer to hit it with admittedly), but if it doesn’t help, you know you are starting from a clean slate and can add one variable at a time.
                          Thank you, I will do this as soon as I am able to, I will update you, I have tried wiping the computer clean but that only seems to temporarily fix things.

                          Comment

                          • Evan_Omo
                            PCHF Member
                            • Sep 2016
                            • 1257

                            #14
                            Have you tried using just one stick of RAM at a time to see if the freezing issues stop?

                            Comment

                            • Microtized
                              PCHF Member
                              • May 2020
                              • 13

                              #15
                              Originally posted by Evan Omo
                              Have you tried using just one stick of RAM at a time to see if the freezing issues stop?
                              No, could this work?

                              Comment

                              Working...