Windows 10 Will Not Load

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  • Pagi
    PCHF Member
    • Oct 2017
    • 48

    #1

    Windows 10 Will Not Load

    This is why I hate PCs. A game started stuttering when did work perfectly, so I Googled it and one suggestion said update GPU drivers. So I downloaded the Radeon AMD software to update my Radeon RX 580. The software suggested factory reset of GPU drivers before installing new drivers and said that it would need to restart the PC. So I pressed button to start the factory reset and went downstairs for a minute as thought it’s restarting PC. I come back and PC is on but screen is black and it won’t load windows. I’m so annoyed that dumb game error has caused this. Any ideas why or how to fix it?
  • system
    PCHF Owner
    • Jan 2015
    • 7635

    #2
    Try to start your pc in safe mode, if it will start in safe mode remove your existing AMD gpu drivers with DDU. The get a new driver from the manufacturer of your GPU and install that. Do not get your GPU drivers from Windows.

    Display Driver Uninstaller (DDU) download version 18.1.2.3

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15205

      #3
      Any update Pagi?

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      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Thread closed due to lack of any feedback from the OP.

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