Black screen with cursor after boot

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  • igobrian12
    PCHF Member
    • Apr 2020
    • 5

    #1

    Black screen with cursor after boot

    I recently ran into a issue about my gaming pc has a black screen right after I boot, Iโ€™ve looked into solutions to this and none of them work, Ctrl alt delete doesnโ€™t work, booting into safe mode doesnโ€™t get me anywhere. I decided I was tired of this and reseted the pc completely, but now I canโ€™t open settings, I canโ€™t download anything, and when I turn off the pc the black screen pops up again, idk if reinstalling windows would help but I would love some response because I am very frustrated. Thanks
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Hi @igobrian12 and welcome to PCHF

    It sounds like your Windows is corrupted. The best option, if you donโ€™t mind losing everything, is re-installing Windows. They did release version 1909, so I would download the Media Creation Tool from Microsoft and burn it onto a USB drive and do it that way.

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    • igobrian12
      PCHF Member
      • Apr 2020
      • 5

      #3
      Originally posted by jmarket
      Hi @igobrian12 and welcome to PCHF

      It sounds like your Windows is corrupted. The best option, if you donโ€™t mind losing everything, is re-installing Windows. They did release version 1909, so I would download the Media Creation Tool from Microsoft and burn it onto a USB drive and do it that way.
      yep, this was what I was going to do next I just wanted some confirmation that is was gonna work, thank you for updating me so fast! will definitely be coming here for my future issues! Edit: will update when I do this.

      Comment

      • Bastet
        PCHF Member
        • Aug 2016
        • 1515

        #4
        Thereโ€™s also a bug with Windows which is casing black screens before & after log in, more so before log in that can last a few minutes.
        How long have you left the black screen?

        Comment

        • igobrian12
          PCHF Member
          • Apr 2020
          • 5

          #5
          Originally posted by Bastet
          Thereโ€™s also a bug with Windows which is casing black screens before & after log in, more so before log in that can last a few minutes.
          How long have you left the black screen?
          about a week

          Comment

          • Bastet
            PCHF Member
            • Aug 2016
            • 1515

            #6
            Thanks, then it isnโ€™t the update bug.

            Comment

            • Bastet
              PCHF Member
              • Aug 2016
              • 1515

              #7
              You can try an in-place repair by downloading the media creation tool, running this & choosing to upgrade now.
              Then run Windows update for any remaining downloads.

              Comment

              • igobrian12
                PCHF Member
                • Apr 2020
                • 5

                #8
                UPDATE: reinstalling windows fixed this issue

                Comment

                • jmarket
                  PCHF Owner
                  • Jan 2015
                  • 7634

                  #9
                  Glad to hear it fixed it

                  Would you consider this issue resolved?

                  Comment

                  • igobrian12
                    PCHF Member
                    • Apr 2020
                    • 5

                    #10
                    Originally posted by jmarket
                    Glad to hear it fixed it

                    Would you consider this issue resolved?
                    yup

                    Comment

                    • jmarket
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #11
                      Sounds good

                      Iโ€™ll go ahead and mark this as Solved (y)

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