PC FREEZES

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  • Rohan
    PCHF Member
    • Apr 2020
    • 2

    #1

    PC FREEZES

    I bought a new pc in january. Since than its not working correctly. So bassicly when im doing something on pc its just randomly freezes and i have to restart my pc. I tryed every solutution i could find online but it didnt work. I even tryed to reisntall windows completly and i still have freezes. When the freeze happens my internet dies and disk usage in task manager jumps to 100% and ethernet dissapers from task manager. Some things are still moving on the screen and i can move my mouse but after 1 min everything freezes completely. I updated my drivers, i have the latest windows update. I tryed to do some stuff in registy and service that i saw online it didint help. I dont know if this has to do with anything but when i shutdown my pc normally on windows button it just goes to sleep i think so im turning it off by holding power button on pc. Also one more thing when i try to do system restore or to do anyhing from recovery i get srt.trail error in blue screen. Sorry if i spelled something wrong or made some grammar erros my english is bad. Please help me this is so frustrating

    My pc specs:
    Processor: AMD Ryzen 5 3400G with Radeon Vega Graphics
    Video Card: NVIDIA GeForce GTX 1050
    RAM: 16GB
    Motherboard: ASUSTeK COMPUTER INC. PRIME B450M-K (AM4)
    SSD : 476GB TS512GSSD230S (SATA (SSD))
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Since this is a new system would suggest that if there is a warranty to contact them some things that we cold have you do will void the warranty.

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    • veeg
      PCHF Director
      • Jul 2016
      • 8978

      #3
      Any updates?

      Comment

      • Rohan
        PCHF Member
        • Apr 2020
        • 2

        #4
        Due to corona virus i cant conntact waranty now. When this situation is over il contact them.

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