PC problem again.

[phillpower2]

Thanks for the update, will wait on the outcome of Memtest for now.

[Velink5972]

Hi guys,
Update on MemTest

Stick A in DIMM B (rapid restart)

I thought maybe because I forced pin to click.

Stick A in DIMM A (push stick until pin click, no problem)

Stick A in DIMM B again (push stick until pin click, no problem)

Stick B in DIMM B (push stick until pin click, no problem)

Stick B in DIMM A (push stick until pin click, no problem)

Test results for all stick and DIMM:

Pass 100%
Test 100%
Pass: 4/4
Errors: 0

CPU Active: 2
[HEADING=1]Test Passed: 48/48[/HEADING]
Lowest Error Address: N/A
Highest Error Address: N/A
Bits in Error Mask: 00000000000 ← lost count of the zeroes

Bits in Error - Total: 0 Min: 0 Max: 0 Avg: 0
Max contiguous: 0

[phillpower2]

The RAM and slots look to be ok then.

We are running out of options here and if we do you are looking at having to contact ASUS tech support, is there any warranty cover on the PC.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[Velink5972]

I’m afraid there’s no more warranty because I bought it back on 2015.

[phillpower2]

Can we have the Speccy url, we need to check something.

[Velink5972]

I hope I did things right. Here’s the link.

http://speccy.piriform.com/results/VAIgf7MJ1UCf5yHZ3le8IFt

[phillpower2]

Your RAM is working perfectly fine according to Speccy so can I ask what you are having a problem with.

[Velink5972]

Well, I was having problem the other day when I was using my desktop, it suddenly shut down, then followed by rapid restart.

I was wondering if it’s because I didn’t install the RAM stick properly? Because I kind of forced the DIMM slot pin to click, rather than pushed the stick until the DIMM slot pin is clicked.

[phillpower2]

So we have effectively been looking for a non existent RAM problem then :unsure:

[Velink5972]

Maybe, but we wouldn’t know for sure, would we? And the PSU also doesn’t have enough power output, right?

[phillpower2]

Yes we would, your computer would crash and/or your RAM wouldn`t be shown to be working exactly as it should be, there are zero problems.

Not sure what you mean about your PSU not having enough power, you have a decent enough 550W PSU now.

[Velink5972]

Yes, but the problem occur before I change my PSU.

At first, it was because the original PSU was hijacked by gecko. Then I proceed by buying a cheap PSU with only 264W, same thing happened. Now, I’ve just changed to CX550 M.

Which means, it seems to run smoothly now that I have enough power to support the RAM, right?

[phillpower2]

Sorry Velink5972 but I have absolutely no idea as to the point that you are trying to make :unsure:

As per my reply #56, there are zero problems with your computer, be thankful that your computer now has no issues and go and do some gaming etc.