Windows update disabled and can't restart it

[Din_Djarin]

Hello,

It has been a few months since my windows updated. I noticed the lack of update, but just shrugged it off. A few days ago I noticed my GeForce Experience was not working in game, so I tried opening the program and it said there was a problem and to reboot. Rebooted, same thing. After Googling, I discovered one issue might be windows not being up to date, so I had a look in the settings. I have it start looking for updates, it apparently finds and tries to install them, but stops and says unable to install and gives this error message: 0x80070422

I opened my services.msc and saw windows update was disabled. Opened properties, changed the setting and clicked apply. “Access is denied”. This is an admin account, I even ran as admin and same thing. I checked my task manager and found “wuauserv”, which said windows update, was stopped. I attempted to start it and it said “the service cannot be started, either because it is disabled or because it has no enabled devices.”

I’m not sure what’s going on, but this needs to be solved so I can get my GeForce working again. Turns out my NVIDIA control panel somehow uninstalled itself, and now I can’t reinstall it, I assume because my computer isn’t up to date.

[jmarket]

Windows may have done you a favour here. NEVER let windows update your drivers. ONLY GET DRIVERS from the manufacturers website. Nvidia control panel certainly hasn’t uninstalled itself.

Have a look here about updates. Dont download anything from this site just follow the guide.

https://blog.pcrisk.com/windows/12328-how-to-fix-windows-update-error-code-0x80070422

[Din_Djarin]

@gus

It’s funny you link that topic, it’s the one I had found. Tried all of those options, still getting the same error. It gets to “Checking for updates…”, then gives the error. Obviously it also says my Windows version has reached end of service and to update. Gee, thanks Windows, if only you’d let me do just that.

Also, so I disabled IPv6 as the page said, but should I re-enable it since it didn’t change anything? I don’t know what IPv6 does, but I wanna make sure I haven’t disabled something important.

[jmarket]

Obviously it also says my Windows version has reached end of service and to update

No not obvious, do you know what Windows build you have? It’s in settings, system, about.

It appears your Windows is VERY out of date.

If you dont use Ipv6 you can leave it disabled for now, or you can re enable it.

[Din_Djarin]

No not obvious, do you know what Windows build you have? It’s in settings, system, about.

It appears your Windows is VERY out of date.

If you dont use Ipv6 you can leave it disabled for now, or you can re enable it.

Build is 17134.950

I couldn’t tell you when or how this started, I normally only updated when going to shut down and my PC said it needed to. Didn’t really pay attention to the fact that it wasn’t updating.

[jmarket]

Please @Din Djarin no need to quote previous posts, only adds to forum clutter

Your version of Windows is quite old.

https://support.microsoft.com/en-au/help/4512501/windows-10-update-kb4512501

I would suggest you try this, you wont lose any applications like you will with a windows repair/reinstall. Also you will not lose your activation providing you have one.

[MEDIA=youtube]ldqFdcGL1X0[/MEDIA]

[phillpower2]

Any update Din Djarin?

[Din_Djarin]

@gus Sorry for the delay, been busy. I did what the video showed and I think I’m up to date, as I’m on version 1909. In the event of another windows update being released, how do I do it? After the update I double checked and it still shows there are some updates available. When checking my shutdown options, there’s no"shut down and update".

[jmarket]

Others may disagree but I would hesitate before downloading and installing updates immediately they are available as Microsoft have published some awful updates that have caused grief. You can in settings download any updates immediately if you want but some options may depend on your active hours, and of course the load on microsoft servers.

Remember to ONLY get drivers for you hardware from the manufacturer of the hardware and NOT via windows.

[Din_Djarin]

@gus

Thanks, one other thing. I reinstalled my GeForce and now that is opening fine. However, whenever I start my computer it says I’m missing Nivida Control Panel. I open the app store and it says I own it. Attempt to download and it keeps giving me an error.

[jmarket]

I reinstalled my GeForce and now that is opening fine.

Does that mean the Nvidia control panel is?

[Din_Djarin]

@gus Yep I can open the GeForce window fine. I’m just not sure why Windows keeps saying it is failing to install the control panel.

[jmarket]

What video card do you have? brand and model

[Din_Djarin]

@gus Nvidia GeForce GTX 965m

[jmarket]

Maybe others can help but your issue is not an isolated one, all I can suggest is to download the correct driver from Nvidia. After that uninstall the driver you have and install the driver you downloaded.