How to reset windows 10 to original

[phillpower2]

Was there any driver update recommended for the IDT audio chip.

[phillpower2]

Any update for us?

[msa969]

I have downloaded all the drivers, DriveMax recommended for audio. Yesterday I had uninstalled DriverMax because I did not like the pop-ups. I did not know what an IDT was until it occurred to me I should search for its meaning on Google. Integrated Device Technology, unfortunately we don’t have the luxury of hindsight, but if I recall DriveMax did not have any recommended drivers to do with IDT.

I have purchased an external usb sound card as a temporary solution. The laptop works fine apart from sound, it would be silly to get rid of it for this reason. The USB sound card is a bit annoying as laptops by their very nature encourages mobility so a usb dongle hanging from it is a bit tedious. I am always concerned I might either break the usb slot, and/or headphones, and/or microphone. I sometimes have to create podcasts which requires a microphone - previously when the sound worked, the built-in sound card did not need an additional microphone.

[phillpower2]

Your computer has an IDT audio chip if you want to remove the USB audio device and install the IDT Audio driver put a tick in the second Audio box at the Toshiba homepage.

[msa969]

(y)
Thank you this has worked.

Also thank you for the detailed instructions.

A big high air 5!

[phillpower2]

You are most welcome and thank you for the follow up and high 5