Red Down Arrow Icon on hard drive

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  • Henri020129
    PCHF Member
    • Sep 2019
    • 5

    #1

    Red Down Arrow Icon on hard drive

    [ATTACH type=“full” width=“1020px”]5335[/ATTACH][COLOR=rgb(255, 255, 255)]As you guys can see, there is a red icon above “Disk 1”. It’s causing problems. How can I fix this. Please help.[/COLOR]
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    I believe that means the drive requires formatting.

    Comment

    • Henri020129
      PCHF Member
      • Sep 2019
      • 5

      #3
      I’m unable to format it.

      I accidentally clicked on uninstall device in disk management, since then it showed me that red icon. I want to reinstall the device (hard drive) but I’m unable to find a way to do it. The hard drive is fairly new with nothing on it. It worked before…

      I can’t initialise it because of an “I/O device error”. And yes the drive is updated.

      But thanks anyway.

      Comment

      • Bastet
        PCHF Member
        • Aug 2016
        • 1515

        #4
        Can you disconnect the drive & reconnect it?
        Try DiskPart to clean the drive.
        Open Powershell with admin
        Diskpart
        List disk
        Select disk x (where x is the number of the drive)
        Clean
        The go to drive management & it should ask you to initialise the drive - do so then format it.

        Comment

        • Henri020129
          PCHF Member
          • Sep 2019
          • 5

          #5
          Originally posted by Bastet
          Can you disconnect the drive & reconnect it?
          Try DiskPart to clean the drive.
          Open Powershell with admin
          Diskpart
          List disk
          Select disk x (where x is the number of the drive)
          Clean
          The go to drive management & it should ask you to initialise the drive - do so then format it.
          Thanks for replying. I did all that and it did successfully clean the drive, but did not fix the problem. This problem surfaced when I uninstalled it.

          On the screenshot I did the following(before problem):
          Right click on drive
          Properties
          Drive tab
          Uninstall

          Comment

          • Bastet
            PCHF Member
            • Aug 2016
            • 1515

            #6
            Have you tried:
            Press Win + R keys to bring up Run, and type: diskmgmt.msc and hit Enter. … Find the uninitialized, unknown external hard drive with I/O device error > Right-click on it and select Initialize Disk. 4. Then set the disk to initialize and set the disk as MBR or GPT.
            After running the clean cmd you can try to format it:
            Type: convert gpt or convert mbr and hit Enter.
            Type: create partition primary and hit Enter.
            Type: format quick fs=ntfs and hit Enter.
            Type: assign and hit Enter.

            If the drive is an external one then try another USB port or another cable.
            Try also running a disk check on the drive.

            Comment

            • Henri020129
              PCHF Member
              • Sep 2019
              • 5

              #7
              Originally posted by Bastet
              Have you tried:
              Press Win + R keys to bring up Run, and type: diskmgmt.msc and hit Enter. … Find the uninitialized, unknown external hard drive with I/O device error > Right-click on it and select Initialize Disk. 4. Then set the disk to initialize and set the disk as MBR or GPT.
              After running the clean cmd you can try to format it:
              Type: convert gpt or convert mbr and hit Enter.
              Type: create partition primary and hit Enter.
              Type: format quick fs=ntfs and hit Enter.
              Type: assign and hit Enter.

              If the drive is an external one then try another USB port or another cable.
              Try also running a disk check on the drive.
              Thank you for replying. I’m sorry I’ve forgot to mention that it’s a internal hard drive. I followed your steps anyway, but it still doesn’t work. Formatting it, is something it doesn’t allow me to do. Thx

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Have you tried removing the drive from the system rebooted and also checked BIOS to make sire that they drive is not still showing there?

                Then shut down and connect the drive and see if that corrects the issue.

                Try connecting the drive to different SATA ports.

                Comment

                • Bastet
                  PCHF Member
                  • Aug 2016
                  • 1515

                  #9
                  Originally posted by Henri020129
                  Thank you for replying. I’m sorry I’ve forgot to mention that it’s a internal hard drive. I followed your steps anyway, but it still doesn’t work. Formatting it, is something it doesn’t allow me to do. Thx
                  Even via powershell with admin?
                  Following the same instructions as for clean but once the correct disk is selected enter the cmds I posted:
                  Type: convert gpt or convert mbr and hit Enter.
                  Type: create partition primary and hit Enter.
                  Type: format quick fs=ntfs and hit Enter.
                  Type: assign and hit Enter.
                  If this still doesn’t work then you’ll have to remove the internal drive.

                  Comment

                  • system
                    PCHF Owner
                    • Jan 2015
                    • 7636

                    #10
                    Highlight disk 1 (click on the bit where it says unallocated), select action menu, then all tasks, mark partition as active, and format the drive. No need for external programs.

                    If that doesnt work suggest drive has an issue.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #11
                      Any update Henri020129?

                      Comment

                      • Henri020129
                        PCHF Member
                        • Sep 2019
                        • 5

                        #12
                        So I was finally able to search the problem on Google, because Google gave inaccurate answers. I have to scan my disk with additional software. And it going to take a while, maybe so 5 days. I’ll update you when it’s done.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          As per the reply #10 of gus, you should not need any third party software to sort this.

                          Google like Wikileaks cannot stop people from posting bad information and you are far safer sticking with a reputable tech support forum.

                          Comment

                          • system
                            PCHF Owner
                            • Jan 2015
                            • 7636

                            #14
                            Originally posted by Henri020129
                            And it going to take a while, maybe so 5 days
                            Suggest you be VERY VERY careful , 5 days???

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #15
                              Any update Henri020129?

                              Comment

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