Reboot and select proper boot device.

[Storklebeam]

So I’ll admit before that message started coming up during the boot every single time, it came up once or twice before, but restarting the system got right past it. I know, I shouldn’t of ignored it.
Now I guess my PC isn’t recognizing my hard drive anymore. The whole PC including the drive are pretty much brand new though, so I don’t really see why.

I’ve checked all the connections and the made sure the boot priority was correct. I also tried a drive I had with an older PC and it seemed to work albeit slowly.

There was a big power surge in my town the other day that caught me off guard and I thought that might be the problem, but this has been happening since before that surge.

[Bruce]

so when you start the PC, you are seeing “please select proper drive” messages on the the screen?

sadly being new is no guarantee, which is why there is a warranty period.
if you have select your hard drive to boot from first in the list, and the BIOS is seeing the drive, then the drive is either faulty or has lost is boot record and needs reformatting.

you mention the other drive works in your PC, what about this ‘dead’ drive in another PC or USB caddy? that way you’ll be able to recover your data before you reformat it.

[Storklebeam]

so when you start the PC, you are seeing “please select proper drive” messages on the the screen?

sadly being new is no guarantee, which is why there is a warranty period.
if you have select your hard drive to boot from first in the list, and the BIOS is seeing the drive, then the drive is either faulty or has lost is boot record and needs reformatting.

you mention the other drive works in your PC, what about this ‘dead’ drive in another PC or USB caddy? that way you’ll be able to recover your data before you reformat it.

Thanks for answering I’ll need to get access to another pc, we’ll see what happens. Tha

[Rustys]

If I may also suggest…
You could use a live version of Linux to boot from using a USB drive.

The other thing I would suggest if the system is under warranty have contact them before opening the system could void any warranty you may have.

[Storklebeam]

so when you start the PC, you are seeing “please select proper drive” messages on the the screen?

sadly being new is no guarantee, which is why there is a warranty period.
if you have select your hard drive to boot from first in the list, and the BIOS is seeing the drive, then the drive is either faulty or has lost is boot record and needs reformatting.

you mention the other drive works in your PC, what about this ‘dead’ drive in another PC or USB caddy? that way you’ll be able to recover your data before you reformat it.

So I connected the drive to my older pc and it didn’t seem to respond or really do anything at all accept come on so I connected it back to the newer pc and I got a new message about a power surge before the point I usually get the reboot message, I’m now starting to think it wasn’t just one big surge though while I was at work there could of been multiple smaller power cuts.

I’m just hoping my whole system didn’t get messed up. Here’s a pic of the message [ATTACH type=“full”]5179[/ATTACH]

[Bruce]

it may just be a one off, although to be honest, I’ve never seen that message before.
so reboot and see how it goes.
but as Rustys stated, it may be worth thi9nkiong about a warranty replacement.

[phillpower2]

Any update Storklebeam?

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.

[Storklebeam]

Any update for us? This thread will be closed if not replied to within 48hrs.

Sorry for the super late reply, I’ve been working alot this summer. SO I plugged in an older drive from my last PC and it seemed to work although I had to put a new OS on it which took awhile. everything seemed to be alot slower too than it was with the computers original drive that it came with and that one still doesn’t respond, it still gives me a power surge message.

[Storklebeam]

Because other drives are working, the PSU seems to have survived, I’m still probably going to replace my PSU and get a nice battery backup which I should of done already smh. I just really hope that drive that came with the PC isnt a lost cause I’d like to save my data, so any suggestions to try and fix or salvage it would be greatly appreciated.

[Evan_Omo]

Hi Storklebeam. Have you tried hooking up that hard drive into another computer to see if the same issue happens?

In Windows on your Operating System drive, try running Check Disk on the faulty hard drive and see if after running Check Disk, it fixes that problematic drive boot up issue. See this link for how to run Check Disk, How to Run Check Disk in Windows.

[phillpower2]

Any update for us?

[phillpower2]

Thread closed due to lack of feedback from the OP.