Desktop Freezing (while idle)

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  • stijni20
    PCHF Member
    • May 2019
    • 10

    #1

    Desktop Freezing (while idle)

    Hello everyone,

    I am here after ignoring this issue for about 4 years, as I tried a few things without any success and then gave up. Since then I’ve just restarted my pc when it would crash (about twice a day, though it’s been getting more as of late).
    [COLOR=rgb(255, 255, 255)]I’ve been having this issue since I bought my pc but I could send it to the shop because I’d not have a pc for two weeks or more.[/COLOR][COLOR=rgb(255, 255, 255)][/color][COLOR=rgb(255, 255, 255)]

    Firstly, the freeze can be described as follows:
    The displays retain the same image, they therefore do not switch to a blue screen of death or anything similar. If sound is playing, it might sometimes be looped into a small segment and be repeated indefinitely.

    I’ve tried disabling fast boot, disabling C-States (BIOS), disabling ram dual mode timings, removing one of the two rams at a time and I wiped the disks (multiple times, f.e. with reinstalling windows.)

    I’ve reinstalled windows yesterday again and tried running chkdsk, which fixed some errors but this did not stop the crashes.

    In Event Viewer, I typically get the following errors:
    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 6
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002
    - TimeCreated
    [ SystemTime] 2019-05-26T22:23:38.338516200Z
    EventRecordID 2296
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer PC-Stijn
    - Security
    [ UserID] S-1-5-18
    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
    - System
    - Provider
    [ Name] EventLog
    - EventID 6008
    [ Qualifiers] 32768
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2019-05-26T22:23:41.594780200Z
    EventRecordID 2284
    Channel System
    Computer PC-Stijn
    Security
    - EventData
    00:22:24
    β€Ž27/β€Ž05/β€Ž2019
    4984
    E307050001001B000000160018009E01E307050000001A0016 00160018009E013C0000003C00000000000000000000000000 0000000000000100000000000000
    Binary data:

    In Words


    0000: 000507E3 001B0001 00160000 019E0018
    0010: 000507E3 001A0000 00160016 019E0018
    0020: 0000003C 0000003C 00000000 00000000
    0030: 00000000 00000000 00000001 00000000


    In Bytes

    0000: E3 07 05 00 01 00 1B 00 ã…
    0008: 00 00 16 00 18 00 9E 01 …
    0010: E3 07 05 00 00 00 1A 00 ã…
    0018: 16 00 16 00 18 00 9E 01 …
    0020: 3C 00 00 00 3C 00 00 00 <…<…
    0028: 00 00 00 00 00 00 00 00 …
    0030: 00 00 00 00 00 00 00 00 …
    0038: 01 00 00 00 00 00 00 00 …

    [/SPOILER][SPOILER=β€œError 34”]
    - System
    - Provider
    [ Name] Microsoft-Windows-Eventlog
    [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
    EventID 1101
    Version 0
    Level 2
    Task 101
    Opcode 0
    Keywords 0x4020000000000000
    - TimeCreated
    [ SystemTime] 2019-05-26T22:23:41.672886600Z
    EventRecordID 4558
    Correlation
    - Execution
    [ ProcessID] 1624
    [ ThreadID] 1416
    Channel Security
    Computer PC-Stijn
    Security
    - UserData
    - AuditEventsDropped
    Reason 0
    [/SPOILER]After forcing shutdown and rebooting:
    [SPOILER=β€œ10016 Error”]
    - System
    - Provider
    [ Name] Microsoft-Windows-DistributedCOM
    [ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
    [ EventSourceName] DCOM
    - EventID 10016
    [ Qualifiers] 0
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x8080000000000000
    - TimeCreated
    [ SystemTime] 2019-05-26T22:23:54.294931600Z
    EventRecordID 2334
    Correlation
    - Execution
    [ ProcessID] 616
    [ ThreadID] 692
    Channel System
    Computer PC-Stijn
    - Security
    [ UserID] S-1-5-19
    - EventData
    param1 application-specific
    param2 Local
    param3 Activation
    param4 {6B3B8D23-FA8D-40B9-8DBDD-B950333E2C52}
    param5 {4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
    param6 NT AUTHORITY
    param7 LOCAL SERVICE
    param8 S-1-5-19
    param9 LocalHost (Using LRPC)
    param10 Unavailable
    param11 Unavailable
    PC Specs:
    -> = Upgrade throughout pc lifetime
    CPU: i5 6600k (not oc)
    GPU: GTX 970 β†’ GTX 1070Ti
    RAM: 1x8 CT8G4DFD8213 (crucial) (one of the two) β†’ 2x8 (1x

    [COLOR=rgb(255, 255, 255)]CT8G4DFD8213.C16FBD1,1xCT8G4DFD8213.C16FAD11)[/COLOR][COLOR=rgb(255, 255, 255)][/color][COLOR=rgb(255, 255, 255)]
    Storage: 1TB HDD β†’ 500GB Samsung EVO, 1TB HDD (same)

    [COLOR=rgb(255, 255, 255)]As of now I don’t know what to do. Would someone have a possible fix? [/COLOR][COLOR=rgb(255, 255, 255)][/color][COLOR=rgb(255, 255, 255)]

    Thanks for your reply.[/color][/color][/SPOILER][/color]
  • Evan_Omo
    PCHF Member
    • Sep 2016
    • 1257

    #2
    Hi stijni20, Welcome to PCHF!

    Have you tried using your computers integrated Intel video adapter and see if the computer still freezes? Does the computer freeze in Safe Mode?

    Can you go into the computers BIOS without the computer freezing? Are you overclocking any components?

    Do you have just the Samsung SSD installed or do you also have the hard drive running on the machine?

    What power supply does the computer have?

    Comment

    • stijni20
      PCHF Member
      • May 2019
      • 10

      #3
      Originally posted by Evan Omo
      Hi stijni20, Welcome to PCHF!

      Have you tried using your computers integrated Intel video adapter and see if the computer still freezes? Does the computer freeze in Safe Mode?

      Can you go into the computers BIOS without the computer freezing? Are you overclocking any components?

      Do you have just the Samsung SSD installed or do you also have the hard drive running on the machine?

      What power supply does the computer have?
      Thanks for your reply.

      I’ve not tried running the intel video adapter on my motherboard, so I will give that a go, though I do not think that is an issue because I’ve replaced my gpu and it kept crashing.

      I have enabled safe mode since a few hours and haven’t seen any crashes yet.

      I’ve had the PC afk in the BIOS for a few hours and did not experience any crashes. No overclocking and never have.

      Windows and my programs (except games) run on my SSD, my HDD is used for storage of large files and games.

      PSU: RS600-ACABB1-EU (CoolerMaster) (I think this one: https://eu.coolermaster.com/uk/power...home/b600ver2/ )

      Thanks so much for your advice.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        If I may chime in while Evan is offline
        Originally posted by stijni20
        PSU: RS600-ACABB1-EU (CoolerMaster) (I think this one: https://eu.coolermaster.com/uk/power...home/b600ver2/ )
        This PSU should not have been used anywhere near a computer that had an add on video card and for the following reasons, it is not a good brand, it is not even Bronze efficiency rated, it is old/out of warranty and when independently tested when out of the box new it could only produce 552W, not good I`m afraid

        Comment

        • stijni20
          PCHF Member
          • May 2019
          • 10

          #5
          Originally posted by phillpower2
          If I may chime in while Evan is offline

          This PSU should not have been used anywhere near a computer that had an add on video card and for the following reasons, it is not a good brand, it is not even Bronze efficiency rated, it is old/out of warranty and when independently tested when out of the box new it could only produce 552W, not good I`m afraid
          First and foremost, thank you for your reply.

          Thank you for raising the possible issue with the powersupply. For what it is worth, I also used this PSU with the GTX 970 and got the same issues.

          I’ve just used a calculator for the PSU requirements and got to 413W minimum and an advised wattage of >463. With the 970 this is 388 and >438.
          I would say that a safety mark of Β±100w should be enough for the system and as such, I would like to add that this is the standard PSU that came with the prebuild system (incl. GTX 970).

          However, something could very well be broken, as that would indeed give a kernel-power error as well. I suppose testing this would have me replace the PSU by another unit and see if that would result in a crash-free experience? I’d assume that it would be advised to buy a better energy efficient one anyways, as it will save power.

          Thanks again for your reply. It is most appreciated.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            You should always go by what the manufacturer of the GPU recommends and then add some to allow for additional HDDs etc, PSU calculators also do not take into account old, poor quality or the efficiency rating of any PSU that a person may well use, I wouldn`t use anything less than a Gold efficiency rated PSU with a decent GPU like the one that you have.
            Originally posted by stijni20
            However, something could very well be broken, as that would indeed give a kernel-power error as well
            You will get the kernel power error whenever the computer powers down before Windows has been closed properly, thermal shutdowns and loss of power are two common causes.

            You are welcome btw

            Comment

            • stijni20
              PCHF Member
              • May 2019
              • 10

              #7
              Originally posted by phillpower2
              You should always go by what the manufacturer of the GPU recommends and then add some to allow for additional HDDs etc, PSU calculators also do not take into account old, poor quality or the efficiency rating of any PSU that a person may well use, I wouldn`t use anything less than a Gold efficiency rated PSU with a decent GPU like the one that you have.

              You will get the kernel power error whenever the computer powers down before Windows has been closed properly, thermal shutdowns and loss of power are two common causes.

              You are welcome btw
              Yup, quite sure it isn’t thermal tho as I have kept the temps on my monitor once and watched them when they crashes (low temps), wouldn’t make sense with the fact of mostly idle crashing the system.

              Thanks for the suggestion, ill look into getting a new PSU or at least testing the pc with another PSU. Also, I have ran chkdsk on my HDD again and till now I’ve not seen any crashes. Could a corrupt bit of HDD cause a kernel power event? I would not say so but wondering if this could be the cause. Would loss of power be able to freeze the windows and retain the current windows (it does not turn off/ lose data on screen) instead of turning the PC off due to lack of power?

              Is there anything else you would recommend have me do/ check?

              Comment

              • stijni20
                PCHF Member
                • May 2019
                • 10

                #8
                EDIT: For some reason im unable to edit my last post. PC has just crashed again dskchk therefore hasn’t solved the issue. It was stable for a few hours until I started playing a game (which is saved on the HDD), giving me a clue towards the harddrive. Ill remove it tonight and see if crashing persists then.

                Comment

                • stijni20
                  PCHF Member
                  • May 2019
                  • 10

                  #9
                  EDIT: It might be worth noting that I’m using Windows 10 Student Edition, though this shouldn’t change a lot.

                  Additional Drive information as it could be of importance (from system information):
                  All windows related files are on the SSD except the paging file, Downloads and Videos.
                  1 TB HDD:
                  Description Disk drive
                  Manufacturer (Standard disk drives)
                  Model: ST1000DM003-1CH162 (https://www.hdsentinel.com/storagein...&model=SEAGATE ST1000DM003)
                  Bytes/Sector 512
                  Media Loaded Yes
                  Media Type Fixed hard disk
                  Partitions 4
                  SCSI Bus 0
                  SCSI Logical Unit 0
                  SCSI Port 0
                  SCSI Target ID 0
                  Sectors/Track 63
                  Size 931.51 GB (1,000,202,273,280 bytes)
                  Total Cylinders 121,601
                  Total Sectors 1,953,520,065
                  Total Tracks 31,008,255
                  Tracks/Cylinder 255
                  Partition Disk #0, Partition #0
                  Partition Size 450.00 MB (471,859,200 bytes)
                  Partition Starting Offset 1,048,576 bytes
                  Partition Disk #0, Partition #1
                  Partition Size 100.00 MB (104,857,600 bytes)
                  Partition Starting Offset 472,907,776 bytes
                  Partition Disk #0, Partition #2
                  Partition Size 930.13 GB (998,716,275,200 bytes)
                  Partition Starting Offset 594,542,592 bytes
                  Partition Disk #0, Partition #3
                  Partition Size 850.00 MB (891,289,600 bytes)
                  Partition Starting Offset 999,311,802,368 bytes

                  500 GB SSD:
                  Description Disk drive
                  Manufacturer (Standard disk drives)
                  Model Samsung SSD 860 EVO 500GB
                  Bytes/Sector 512
                  Media Loaded Yes
                  Media Type Fixed hard disk
                  Partitions 2
                  SCSI Bus 1
                  SCSI Logical Unit 0
                  SCSI Port 0
                  SCSI Target ID 0
                  Sectors/Track 63
                  Size 465.76 GB (500,105,249,280 bytes)
                  Total Cylinders 60,801
                  Total Sectors 976,768,065
                  Total Tracks 15,504,255
                  Tracks/Cylinder 255
                  Partition Disk #1, Partition #0
                  Partition Size 549.00 MB (575,668,224 bytes)
                  Partition Starting Offset 1,048,576 bytes
                  Partition Disk #1, Partition #1
                  Partition Size 465.22 GB (499,530,072,064 bytes)
                  Partition Starting Offset 576,716,800 bytes

                  Software Environment/Windows Error Reporting:
                  19/05/25 19:53 Windows Error Reporting Fault bucket , type 0
                  Event Name: WinPBRDiag
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 1
                  P2: X
                  P3: 9
                  P4: 0
                  P5: X
                  P6: X
                  P7: 17134
                  P8: rs4_release
                  P9: X
                  P10: X

                  Attached files:
                  \?\C:\Windows\Panther\SetupAct.log
                  \?\C:\Windows\Panther\diagerr.xml
                  \?\C:\Windows\inf\setupapi.setup.log
                  \?\C:\Windows\inf\setupapi.offline.log
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 21.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 32.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 40.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 51.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_1_6c1f9c3d3d9d3fde2e0f666f6f146c8e29f67 6_00000000_cab_11246050

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: a4b055e8-bc16-4eac-a914-0922b516262c
                  Report Status: 4
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/25 19:54 Windows Error Reporting Fault bucket , type 0
                  Event Name: WinPBRDiag
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 1
                  P2: X
                  P3: 9
                  P4: 0
                  P5: X
                  P6: X
                  P7: 17134
                  P8: rs4_release
                  P9: X
                  P10: X

                  Attached files:
                  \?\C:\Windows\Panther\SetupAct.log
                  \?\C:\Windows\Panther\diagerr.xml
                  \?\C:\Windows\inf\setupapi.setup.log
                  \?\C:\Windows\inf\setupapi.offline.log
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 21.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 32.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 40.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 51.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_1_6c1f9c3d3d9d3fde2e0f666f6f146c8e29f67 6_00000000_cab_11246050

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: a4b055e8-bc16-4eac-a914-0922b516262c
                  Report Status: 6
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/25 19:57 Windows Error Reporting Fault bucket , type 0
                  Event Name: WinPBRDiag
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 1
                  P2: X
                  P3: 9
                  P4: 0
                  P5: X
                  P6: X
                  P7: 17134
                  P8: rs4_release
                  P9: X
                  P10: X

                  Attached files:
                  \?\C:\Windows\Panther\SetupAct.log
                  \?\C:\Windows\Panther\diagerr.xml
                  \?\C:\Windows\inf\setupapi.setup.log
                  \?\C:\Windows\inf\setupapi.offline.log
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 21.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 32.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 40.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 51.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_1_6c1f9c3d3d9d3fde2e0f666f6f146c8e29f67 6_00000000_cab_11246050

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: a4b055e8-bc16-4eac-a914-0922b516262c
                  Report Status: 6
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/25 20:12 Windows Error Reporting Fault bucket INVALID_REQUEST, type 0
                  Event Name: WinPBRDiag
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 1
                  P2: X
                  P3: 9
                  P4: 0
                  P5: X
                  P6: X
                  P7: 17134
                  P8: rs4_release
                  P9: X
                  P10: X

                  Attached files:
                  \?\C:\Windows\Panther\SetupAct.log
                  \?\C:\Windows\Panther\diagerr.xml
                  \?\C:\Windows\inf\setupapi.setup.log
                  \?\C:\Windows\inf\setupapi.offline.log
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 21.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 32.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 40.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER60 51.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \NonCritical_1_6c1f9c3d3d9d3fde2e0f666f6f146c8e29f 676_00000000_1ee95d30

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: a4b055e8-bc16-4eac-a914-0922b516262c
                  Report Status: 268435462
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/25 20:42 Application Error Faulting application name: TBPanel.exe, version: 10.4.0.0, time stamp: 0x59bbad47
                  Faulting module name: TBPanel.exe, version: 10.4.0.0, time stamp: 0x59bbad47
                  Exception code: 0xc0000094
                  Fault offset: 0x00041754
                  Faulting process id: 0x2af4
                  Faulting application start time: 0x01d5133a653ee10f
                  Faulting application path: C:\Program Files (x86)\EXPERTool\TBPanel.exe
                  Faulting module path: C:\Program Files (x86)\EXPERTool\TBPanel.exe
                  Report Id: 5a13fb17-c87e-4ea3-8af2-9eeec5f1ff88
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/25 20:42 Application Error Faulting application name: TBPanel.exe, version: 10.4.0.0, time stamp: 0x59bbad47
                  Faulting module name: TBPanel.exe, version: 10.4.0.0, time stamp: 0x59bbad47
                  Exception code: 0xc0000094
                  Fault offset: 0x00041754
                  Faulting process id: 0x2fc0
                  Faulting application start time: 0x01d5133a5a3274da
                  Faulting application path: C:\Program Files (x86)\EXPERTool\TBPanel.exe
                  Faulting module path: C:\Program Files (x86)\EXPERTool\TBPanel.exe
                  Report Id: c132be63-613c-4c2b-8948-74b57a523792
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/25 20:42 Windows Error Reporting Fault bucket 1818605922070592140, type 1
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: TBPanel.exe
                  P2: 10.4.0.0
                  P3: 59bbad47
                  P4: TBPanel.exe
                  P5: 10.4.0.0
                  P6: 59bbad47
                  P7: c0000094
                  P8: 00041754
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF3 C0.tmp.dmp
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF4 4E.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF4 6E.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF4 6E.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF4 8E.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_TBPanel.exe_f2f9f1eac9ddecaaa108815c3ce6 a3872526d_76e97210_1270f883

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 5a13fb17-c87e-4ea3-8af2-9eeec5f1ff88
                  Report Status: 268435456
                  Hashed bucket: ec2b2d0fb9e0ad8fa93cfc7363707a8c
                  Cab Guid: 0
                  19/05/25 20:42 Windows Error Reporting Fault bucket 1818605922070592140, type 1
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: TBPanel.exe
                  P2: 10.4.0.0
                  P3: 59bbad47
                  P4: TBPanel.exe
                  P5: 10.4.0.0
                  P6: 59bbad47
                  P7: c0000094
                  P8: 00041754
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD 03.tmp.dmp
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD AF.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD D0.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD CE.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAD FE.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_TBPanel.exe_f2f9f1eac9ddecaaa108815c3ce6 a3872526d_76e97210_170cb407

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: c132be63-613c-4c2b-8948-74b57a523792
                  Report Status: 268435456
                  Hashed bucket: ec2b2d0fb9e0ad8fa93cfc7363707a8c
                  Cab Guid: 0
                  19/05/25 20:47 Application Error Faulting application name: mbamtray.exe, version: 3.1.0.1807, time stamp: 0x5cc0b4e2
                  Faulting module name: Qt5Core.dll, version: 5.11.1.0, time stamp: 0x5cba0161
                  Exception code: 0xc0000005
                  Fault offset: 0x0018dc19
                  Faulting process id: 0x16a0
                  Faulting application start time: 0x01d5133afe70aa49
                  Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
                  Faulting module path: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Core.dll
                  Report Id: 64e9ee18-73e0-483e-bc74-6ebc303d183b
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/25 20:47 Windows Error Reporting Fault bucket 1505372194176755521, type 1
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: mbamtray.exe
                  P2: 3.1.0.1807
                  P3: 5cc0b4e2
                  P4: Qt5Core.dll
                  P5: 5.11.1.0
                  P6: 5cba0161
                  P7: c0000005
                  P8: 0018dc19
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C C6.tmp.WERInternalMetadata.xml

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_mbamtray.exe_40eeb6dfb6343d612b691e09397 9076daa2547a_2c67c329_17486c85

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 64e9ee18-73e0-483e-bc74-6ebc303d183b
                  Report Status: 268435456
                  Hashed bucket: 0b3b3ff5fb361ac874e42808e8a7e741
                  Cab Guid: 0
                  19/05/25 20:47 Windows Error Reporting Fault bucket , type 0
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: mbamtray.exe
                  P2: 3.1.0.1807
                  P3: 5cc0b4e2
                  P4: Qt5Core.dll
                  P5: 5.11.1.0
                  P6: 5cba0161
                  P7: c0000005
                  P8: 0018dc19
                  P9:
                  P10:

                  Attached files:

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\A ppCrash_mbamtray.exe_40eeb6dfb6343d612b691e0939790 76daa2547a_2c67c329_1d4c5832

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 64e9ee18-73e0-483e-bc74-6ebc303d183b
                  Report Status: 4
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/25 21:16 Windows Error Reporting Fault bucket 2033848167598686498, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: witcher3.exe
                  P2: 3.0.19.14337
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDRA4C8.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4 C9.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4 E9.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5 06.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5 27.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 69320645-36c6-4ed8-8314-9092341895e5
                  Report Status: 268435456
                  Hashed bucket: 9ab9748427bcc5781c39ae21f4cc8122
                  Cab Guid: 0
                  19/05/25 21:25 Application Error Faulting application name: Discord.exe, version: 0.0.305.0, time stamp: 0x5c8190a4
                  Faulting module name: Discord.exe, version: 0.0.305.0, time stamp: 0x5c8190a4
                  Exception code: 0xc0000005
                  Fault offset: 0x0007da36
                  Faulting process id: 0x28d0
                  Faulting application start time: 0x01d5134047e2bdf4
                  Faulting application path: C:\Users\Stijn\AppData\Local\Discord\app-0.0.305\Discord.exe
                  Faulting module path: C:\Users\Stijn\AppData\Local\Discord\app-0.0.305\Discord.exe
                  Report Id: e2851af4-0f6a-4e92-96b6-68825b0737f3
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/25 21:25 Windows Error Reporting Fault bucket 1692373355569516288, type 1
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: Discord.exe
                  P2: 0.0.305.0
                  P3: 5c8190a4
                  P4: Discord.exe
                  P5: 0.0.305.0
                  P6: 5c8190a4
                  P7: c0000005
                  P8: 0007da36
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFD 99.tmp.dmp
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF 6F.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF 8F.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF 8D.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFF AE.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_Discord.exe_627a6710fe8d2f956f15aa10d6ee 9f9d3296d2_8d23bdb2_2a550375

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: e2851af4-0f6a-4e92-96b6-68825b0737f3
                  Report Status: 268435456
                  Hashed bucket: 303e7942c5bf3c19a77c8499ae0e8f00
                  Cab Guid: 0
                  19/05/25 22:30 Windows Error Reporting Fault bucket 1162527887693842388, type 5
                  Event Name: RADAR_PRE_LEAK_WOW64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: steamwebhelper.exe
                  P2: 5.5.99.96
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDR975A.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER97 5B.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER97 CA.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98 83.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER99 4F.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 0de08344-6069-416f-a433-ac68ef0a11f2
                  Report Status: 268435456
                  Hashed bucket: b231840ad87a7cef802220f45b7a07d4
                  Cab Guid: 0
                  19/05/25 23:55 Windows Error Reporting Fault bucket 2284205016968472552, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: MicrosoftEdgeCP.exe
                  P2: 11.0.17134.765
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDR5846.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58 56.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58 67.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58 91.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58 B1.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: b0f24d97-971d-42ef-882c-20d43c19a49f
                  Report Status: 268435456
                  Hashed bucket: 43fc720ba2d730af5fb3205c569227e8
                  Cab Guid: 0
                  19/05/26 00:05 Windows Error Reporting Fault bucket 1398403670248554359, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 3DMarkICFDemo.exe
                  P2: 1.1.0.0
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDR8038.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80 39.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80 49.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80 60.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER80 71.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: a0f30ae8-51bd-4411-af03-9bd6ccc72f63
                  Report Status: 268435456
                  Hashed bucket: 7d1456b0d2be4df1336820baa1c47f77
                  Cab Guid: 0
                  19/05/26 00:10 Windows Error Reporting Fault bucket 1773249858782635763, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 3DMarkICFWorkload.exe
                  P2: 1.1.0.0
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDR141B.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14 1C.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14 1D.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14 31.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14 51.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: bb78c93d-439d-4e4b-8cb7-58588cd55409
                  Report Status: 268435456
                  Hashed bucket: 055aa074c8e0dc6f889bd959fac026f3
                  Cab Guid: 0
                  19/05/26 00:24 Windows Error Reporting Fault bucket 433345071, type 5
                  Event Name: MemDiagV1
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 4097
                  P2: Manual
                  P3: Immediate
                  P4: Pass
                  P5: Standard
                  P6: 0
                  P7: 0
                  P8: 270
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER44 4C.tmp.WERInternalMetadata.xml

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \NonCritical_4097_27bcd6ca58e6916c31aca37c7d0f5835 e938a6_00000000_1b14511d

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 5e100576-1cfa-462b-94e7-313c2555e524
                  Report Status: 268435552
                  Hashed bucket: e57e894642bf06ea8e18c91396352803
                  Cab Guid: 0
                  19/05/26 00:24 Windows Error Reporting Fault bucket , type 0
                  Event Name: MemDiagV1
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 4097
                  P2: Manual
                  P3: Immediate
                  P4: Pass
                  P5: Standard
                  P6: 0
                  P7: 0
                  P8: 270
                  P9:
                  P10:

                  Attached files:

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_4097_27bcd6ca58e6916c31aca37c7d0f5835e9 38a6_00000000_17cc4333

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 5e100576-1cfa-462b-94e7-313c2555e524
                  Report Status: 100
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/26 00:38 Windows Error Reporting Fault bucket 1381970814187616849, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: eurotrucks2.exe
                  P2: 1.34.0.17
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDRDBE9.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB EA.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB FB.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC 18.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC 38.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 827467f0-47bd-4d07-8740-455140037f3d
                  Report Status: 268435456
                  Hashed bucket: 041a846411448e3d932dbf222d9c3a51
                  Cab Guid: 0
                  19/05/26 00:40 Windows Error Reporting Fault bucket , type 0
                  Event Name: WindowsUpdateFailure3
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 10.0.17134.753
                  P2: 80073d02
                  P3: 99ABA0D3-B75E-4AAA-B66B-ADE9E597D686
                  P4: Install
                  P5: 1
                  P6: 0
                  P7: 0
                  P8: Update;ScanForUpdates
                  P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
                  P10: 0

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE0 B7.tmp.WERInternalMetadata.xml

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \NonCritical_10.0.17134.753_2794cae9a3fb9c5e2a8cd4 489d979cae05a353e_00000000_0d7ae52b

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 696ad5e8-09c2-4388-870d-c0728d807014
                  Report Status: 2147491840
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/26 00:40 Windows Error Reporting Fault bucket , type 0
                  Event Name: WindowsUpdateFailure3
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 10.0.17134.753
                  P2: 80073d02
                  P3: 99ABA0D3-B75E-4AAA-B66B-ADE9E597D686
                  P4: Install
                  P5: 1
                  P6: 0
                  P7: 0
                  P8: Update;ScanForUpdates
                  P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
                  P10: 0

                  Attached files:

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\N onCritical_10.0.17134.753_2794cae9a3fb9c5e2a8cd448 9d979cae05a353e_00000000_2cfae088

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 696ad5e8-09c2-4388-870d-c0728d807014
                  Report Status: 4
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/26 00:40 Windows Error Reporting Fault bucket , type 0
                  Event Name: WindowsUpdateFailure3
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 10.0.17134.753
                  P2: 80073d02
                  P3: 99ABA0D3-B75E-4AAA-B66B-ADE9E597D686
                  P4: Install
                  P5: 1
                  P6: 0
                  P7: 0
                  P8: Update;ScanForUpdates
                  P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
                  P10: 0

                  Attached files:

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 696ad5e8-09c2-4388-870d-c0728d807014
                  Report Status: 1074003968
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/26 13:20 Windows Error Reporting Fault bucket 1998207031659061142, type 5
                  Event Name: RADAR_PRE_LEAK_64
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: Cities.exe
                  P2: 5.6.7.3267
                  P3: 10.0.17134.2.0.0
                  P4:
                  P5:
                  P6:
                  P7:
                  P8:
                  P9:
                  P10:

                  Attached files:
                  \?\C:\Users\Stijn\AppData\Local\Temp\RDRE281.tmp\e mpty.txt
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE2 82.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE2 A2.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE2 DE.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE3 0E.tmp.txt

                  These files may be available here:

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 5060615b-153c-4c54-ae3f-16dfbacd57cd
                  Report Status: 268435456
                  Hashed bucket: d55b05ae8a807a5f4bbb0eb555b9df96
                  Cab Guid: 0
                  19/05/26 20:59 Application Error Faulting application name: mbamservice.exe, version: 3.2.0.765, time stamp: 0x5c508d96
                  Faulting module name: MBAMCore.dll, version: 3.0.0.767, time stamp: 0x5c7d3d3a
                  Exception code: 0xc0000005
                  Fault offset: 0x000000000001f266
                  Faulting process id: 0xeac
                  Faulting application start time: 0x01d513ff12f93d03
                  Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
                  Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\MBAMCore.dll
                  Report Id: efa3c1cb-91d2-43cc-8af2-9d89b771ce15
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/26 20:59 Windows Error Reporting Fault bucket 1628233584017260462, type 4
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: mbamservice.exe
                  P2: 3.2.0.765
                  P3: 5c508d96
                  P4: MBAMCore.dll
                  P5: 3.0.0.767
                  P6: 5c7d3d3a
                  P7: c0000005
                  P8: 000000000001f266
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1E 94.tmp.WERInternalMetadata.xml

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_mbamservice.exe_74dabf5682672c672812566a aaea139d085e426_59b03392_0aa02b36

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: efa3c1cb-91d2-43cc-8af2-9d89b771ce15
                  Report Status: 268435456
                  Hashed bucket: 440c3c772c701d67d698a5d162b5bfae
                  Cab Guid: 0
                  19/05/26 20:59 Windows Error Reporting Fault bucket , type 0
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: mbamservice.exe
                  P2: 3.2.0.765
                  P3: 5c508d96
                  P4: MBAMCore.dll
                  P5: 3.0.0.767
                  P6: 5c7d3d3a
                  P7: c0000005
                  P8: 000000000001f266
                  P9:
                  P10:

                  Attached files:

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\A ppCrash_mbamservice.exe_74dabf5682672c672812566aaa ea139d085e426_59b03392_10fc9256

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: efa3c1cb-91d2-43cc-8af2-9d89b771ce15
                  Report Status: 4
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/26 22:47 Application Error Faulting application name: ctfmon.exe, version: 10.0.17134.1, time stamp: 0x0ac88d37
                  Faulting module name: InputService.dll, version: 10.0.17134.319, time stamp: 0x9c86695f
                  Exception code: 0x00000675
                  Fault offset: 0x00000000000795fe
                  Faulting process id: 0xb10
                  Faulting application start time: 0x01d51411b3abe41c
                  Faulting application path: C:\WINDOWS\system32\ctfmon.exe
                  Faulting module path: C:\WINDOWS\system32\InputService.dll
                  Report Id: d20e2ccf-f8e9-46c2-a4e2-afdbb1136161
                  Faulting package full name:
                  Faulting package-relative application ID:
                  19/05/26 22:47 Windows Error Reporting Fault bucket 1206816424109801294, type 4
                  Event Name: APPCRASH
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: ctfmon.exe
                  P2: 10.0.17134.1
                  P3: 0ac88d37
                  P4: InputService.dll
                  P5: 10.0.17134.319
                  P6: 9c86695f
                  P7: 00000675
                  P8: 00000000000795fe
                  P9:
                  P10:

                  Attached files:
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER95 44.tmp.dmp
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER95 E2.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96 11.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96 0F.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96 30.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_ctfmon.exe_569118a7d9e3441050af1f31d920c 0213079c8be_b6283c8f_200998fd

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: d20e2ccf-f8e9-46c2-a4e2-afdbb1136161
                  Report Status: 268435456
                  Hashed bucket: 746154d26abd9264f0bf7924cc2bff4e
                  Cab Guid: 0
                  19/05/27 14:09 Windows Error Reporting Fault bucket , type 0
                  Event Name: LiveKernelEvent
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 193
                  P2: 80b
                  P3: 0
                  P4: 0
                  P5: 0
                  P6: 10_0_17134
                  P7: 0_0
                  P8: 256_1
                  P9:
                  P10:

                  Attached files:
                  \?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20190527-1609.dmp
                  \?\C:\WINDOWS\TEMP\WER-640921-0.sysdata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 62.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 83.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 82.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 92.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportArchive \Kernel_193_9ca3165d63e5a63de86d269f9c7e6e94a1fb72 _00000000_cab_1fcde5ff

                  Analysis symbol:
                  Rechecking for solution: 0
                  Report Id: 66f24d0c-7245-4489-bbcc-e9ef820551b9
                  Report Status: 2049
                  Hashed bucket:
                  Cab Guid: 0
                  19/05/27 14:09 Windows Error Reporting Fault bucket , type 0
                  Event Name: LiveKernelEvent
                  Response: Not available
                  Cab Id: 0

                  Problem signature:
                  P1: 193
                  P2: 80b
                  P3: 0
                  P4: 0
                  P5: 0
                  P6: 10_0_17134
                  P7: 0_0
                  P8: 256_1
                  P9:
                  P10:

                  Attached files:
                  \?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20190527-1609.dmp
                  \?\C:\WINDOWS\TEMP\WER-640921-0.sysdata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 62.tmp.WERInternalMetadata.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 83.tmp.xml
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 82.tmp.csv
                  \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE5 92.tmp.txt

                  These files may be available here:
                  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_193_9ca3165d63e5a63de86d269f9c7e6e94a1fb72_0 0000000_1d69e591

                  Analysis symbol:
                  Rechecking for solution: 0
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                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Originally posted by stijni20
                    Yup, quite sure it isn’t thermal tho as I have kept the temps on my monitor once and watched them when they crashes (low temps), wouldn’t make sense with the fact of mostly idle crashing the system.
                    Are you not aware that modern PSUs have safe internal operating temperatures, over temperature protection (OTP) the safe operating temperature of your PSU is 40ΒΊC and once it reaches that it will shut down to prevent it from going on fire, there is no means of a motherboard monitoring the PSUs OTP and unfortunately the older and poorer the quality of a PSU the hotter they get.

                    For clarity, Windows crashes and when enabled a crash dmp will be generated, a computer that shuts down due to overheating is not described as having crashed as overheating is not Windows related and no crash dmp will be generated, the kernel power error as previously mentioned is only telling you that Windows was not shut down correct;y.

                    Comment

                    • stijni20
                      PCHF Member
                      • May 2019
                      • 10

                      #11
                      Originally posted by phillpower2
                      Are you not aware that modern PSUs have safe internal operating temperatures, over temperature protection (OTP) the safe operating temperature of your PSU is 40ΒΊC and once it reaches that it will shut down to prevent it from going on fire, there is no means of a motherboard monitoring the PSUs OTP and unfortunately the older and poorer the quality of a PSU the hotter they get.

                      For clarity, Windows crashes and when enabled a crash dmp will be generated, a computer that shuts down due to overheating is not described as having crashed as overheating is not Windows related and no crash dmp will be generated, the kernel power error as previously mentioned is only telling you that Windows was not shut down correct;y.
                      But shutting the pc down sounds like the current display image would be lost, which is not the case. I keep seeing the same image as before, showing that power isn’t cut. Thanks for explaining the problem at hand. I will get a new PSU.

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        Originally posted by stijni20
                        shutting the pc down sounds like the current display image would be lost
                        Not entirely sure what you mean by this.but if you are referring to β€œThe displays retain the same image,” info from your OP, overheating causing the system to lock up can cause the video to also freeze and the audio quite often changing to a horrible buzzing sound or looping.

                        Please note that using a poor quality PSU over a period of time can damage one or more components and it is recommended if at all possible to either have an existing PSU properly tested under load or to swap in an appropriately and adequately powered PSU for testing purposes.

                        Comment

                        • stijni20
                          PCHF Member
                          • May 2019
                          • 10

                          #13
                          Originally posted by phillpower2
                          Not entirely sure what you mean by this.but if you are referring to β€œThe displays retain the same image,” info from your OP, overheating causing the system to lock up can cause the video to also freeze and the audio quite often changing to a horrible buzzing sound or looping.

                          Please note that using a poor quality PSU over a period of time can damage one or more components and it is recommended if at all possible to either have an existing PSU properly tested under load or to swap in an appropriately and adequately powered PSU for testing purposes.
                          Very well, I’ll do that. Thanks a lot.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15209

                            #14
                            You are welcome and good luck (y)

                            No need to quote every reply btw, it really does not help and just makes for unnecessary reading,

                            Comment

                            • stijni20
                              PCHF Member
                              • May 2019
                              • 10

                              #15
                              Will do, thanks.

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