When i turn on my computer, it appears error 0xc0000185

[IRM]

Yesterday, while using my computer (actually, it is a notebook) the screen turned black only with a message saying to reset it pressing F4, i tried it but it only turned off and after, returned to the same screen. Can you help me?

[Bruce]

what is make/model of the laptop?
what version of Windows is it running?
can you provide a screenshot of the error message?

[IRM]

what is make/model of the laptop?
what version of Windows is it running?
can you provide a screenshot of the error message?

its an odyssei i5, a windows 10

[Bruce]

do you mean a Samsung Odyssey 15.6" ?

[IRM]

do you mean a Samsung Odyssey 15.6" ?

Yes

[IRM]

do you mean a Samsung Odyssey 15.6" ?

As for the screenshot, I can send you one tomorrow

[phillpower2]

Any update IRM?

[IRM]

Any update IRM?

I talked to a friend, he said that it was related to the HD.

[phillpower2]

Do you still need assistance, reason I ask is because Bruce was waiting on a picture of the error message.

[IRM]

Do you still need assistance, reason I ask is because Bruce was waiting on a picture of the error message.

Oh, Sorry for not sending it, it’s because i don’t have the computer with me.
I gave to someone try to fix it, if anything occur, o will tell you, Thanks

[phillpower2]

No problem, if we don`t hear back from you one of us will be in touch to see if you still need help, good luck meanwhile (y)

[veeg]

Any updates?

[phillpower2]

Thread closed due to lack of feedback from the OP.