Issue with boot/windows 10

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  • PerryMartin
    PCHF Member
    • Mar 2019
    • 5

    #1

    Issue with boot/windows 10

    It all started last week when I was browsing google chrome, and it froze. I powered off and on again, and to my surprise I got a blue disfunctioning repair screen. So, I reinstalled windows and blah blah, eventually got it to boot back to windows after a reset. Buuuuuuuuuut, I noticed it takes a clear, obvious longer amount of time to boot. Im talking bios taking longer, a windows icon with loading dots taking forever, then a blue screen saying โ€˜please waitโ€™, Then a black screen, then finally to my windows user! I then log in, and windows itself takes forever, steam, spotify and all taking up to 5 mins to load by themselves off boot. I have fully resetted windows and all without any change, so I narrowed it down I think to an ssd issue, since Iโ€™m also using a really old hard drive from my dads old pc. Only a single C:drive is available in โ€˜this pcโ€™ settings, which is only the old hard drive. In bios my ssd is unrecognisable in boot settings, and I even manually took out the ssd (970 evo 500g) to see if there was any damage somehow- but there wasnโ€™t. This isnโ€™t an unassigned drive thing that ive seen all the time either. Iโ€™m stumped and have been for awhile. Iโ€™m guessing the issue is my software is on the old hard drive which is making it really slow, I just cant figure out why I canโ€™t seem to find my ssd as a boot option or device as it literally hasnโ€™t had any damage etc.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    Iโ€™ve had a SSD go โ€˜badโ€™ - going really slow was the visual indication.
    replaced it, reloaded Windows, all good.
    so certainly canโ€™t rule out your drives being the issue - especially since you have reloaded Windows and the problem persists.

    what is your motherboard make/model?
    the Samsung EVO SSD was working with that mobo?

    Iโ€™ve had times when the BIOS doesnโ€™t list the SSD, it shows Windows Boot menu (or options or something like that) instead.
    is the SSD listed in the NVMe section? if itโ€™s a m.2 type SSD

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    • PerryMartin
      PCHF Member
      • Mar 2019
      • 5

      #3
      Well i have a asus prime b450m-k motherboard, and before the freeze, all was fine, ssd working normally. In boot settings in bios all that appears is the other, older hard drive. would me removing the old hardm drive possibly force my pc to boot into the ssd?

      Im familiar with boot menu etc, but I havenโ€™t heard of NVMe or a m.2 SSD, can you further explain?

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        SSDโ€™s first came out in the 2.5" size, looks just like a laptop drive.
        now you can get m.2 SATA ones and mSATA ones. these you see a lot of in the really portable laptops.

        mSATA is sort of fading out of popularity from what Iโ€™ve witnessed.
        the m.2 ones are getting a slot built right onto the motherboard now, make them very fast and affordable.

        but you are right, if you disconnect all other devices and leave in the SSD, the BIOS should default to it as the boot device.
        the other option is to hit F9 (or is it F10 or F12 - never do it enough to remember) as the PC boots and you can manually select the boot option (providing of course the SSD gets detected in the first place)

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        • PerryMartin
          PCHF Member
          • Mar 2019
          • 5

          #5
          Yes the SSD is connected straight into the motherboard. I will remove the hard drive to see if it defaults back to the SSD. If that doesnโ€™t solve would it likely be an SSD hardware issue?

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            yes, I just looked up your mobo, it allows for a m.2 type SSD which sounds like what you have.
            on my Gigabyte mobo, my m.2 SSD shows up under a menu section titled NVMe - so see if ASUS has something along those lines.

            donโ€™t forget to try the F9 (or F10/F12) option.

            how old is the Samsung 500GB EVO? - under warranty?
            but yes, could well be a faulty SSD - certainly canโ€™t rule it out.

            Comment

            • PerryMartin
              PCHF Member
              • Mar 2019
              • 5

              #7
              Iโ€™m on advanced/sata config settings, and the only m.2 option is enabled, but empty. Iโ€™m not sure about warranty and all, and all the pieces are fairly new (ordered midway through January), including the SSD.

              What I donโ€™t understand is that why would it all of a sudden stop working?, sure, if I knocked my pc over or snapped something, I would understand, but all that happened was merely a frozen screen.

              if, once I remove the hard drive, it doesnโ€™t automatically default to the SSD, Iโ€™ll have to look into samsung for replacements

              Comment

              • PerryMartin
                PCHF Member
                • Mar 2019
                • 5

                #8
                So I have removed the hard drive that is recognisable, and not to my surprise, the ssd isnt being recognised as there is nothing in boot priority.

                What I did notice is that there is a rhythmic glow of an orange LED on the SSD port. Is this an activity light to say its all working or is it an issue?

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  not sure about the orange light - must be something unique to ASUS moboโ€™s.
                  as to hardware dying - yes it can be by dropping, knocking etc and can equally, as easily be because today it Monday, or the moon is full, or the neighbours cat is just plain ugly - there can sometimes be no logical reason us mere mortals can fathom.
                  that is why we invented backups. computers do die and data will be lost.

                  being less than a year old, itโ€™ll all be under warranty still.

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                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8982

                    #10
                    Any updates?

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      Thread closed due to lack of feedback from the OP.

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