Audio playing and recording issues with drivers

[andrewgersh]

I ended up having to reset my PC due to the fact that the audio drivers were messed up and i couldn’t hear volume nor could i use my microphone. When I reset my PC, the drivers and microphone were working fine until i tried to join a Discord voice chat: when I joined, my newly built PC started running really slow, and my drivers got messed up again. Then I went ahead and uninstalled the audio drivers again and restarted my PC and they work again. I am new to the PC world and am just utterly confused on what is causing the issue, and at a loss at what I should do. Let me know if you would like any more information, i would gladly supply it. Thanks.

[jmarket]

Hi @andrewgersh and welcome to PCHF

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

[andrewgersh]

MiniToolBox by Farbar Version: 17-06-2016
Ran by andre (administrator) on 28-08-2018 at 00:29:07
Running from “C:\Users\andre\Downloads”
Microsoft Windows 10 Home (X64)
Model: MS-7B48 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal

---

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

“Reset IE Proxy Settings”: IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]IPv4 Configuration[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4

reset
set global
set interface interface=“Ethernet (Kernel Debugger)” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Wi-Fi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Bluetooth Network Connection” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 3” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
[HEADING=1]End of IPv4 configuration[/HEADING]
Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-ARHQIHP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-9C-23-B4-90-05
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : EA-4E-06-5B-D8-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : E8-4E-06-5B-D8-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter
Physical Address. . . . . . . . . : E8-4E-06-5B-D8-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::79cc:f69f:134d:4fde%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.126(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2018 12:14:20 AM
Lease Expires . . . . . . . . . . : Wednesday, August 29, 2018 12:14:19 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 199773702
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-15-0C-82-30-9C-23-B4-90-05
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1A-7D-DA-71-13
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:811::200e
172.217.6.14

Pinging google.com [172.217.6.14] with 32 bytes of data:
Reply from 172.217.6.14: bytes=32 time=25ms TTL=55
Reply from 172.217.6.14: bytes=32 time=31ms TTL=55

Ping statistics for 172.217.6.14:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 31ms, Average = 28ms
Server: Cisco02956
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:44:41d::3
2001:4998:44:41d::4
2001:4998:c:1023::4
2001:4998:c:1023::5
2001:4998:58:1836::11
2001:4998:58:1836::10
98.138.219.232
72.30.35.9
98.138.219.231
98.137.246.8
72.30.35.10
98.137.246.7

Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
Reply from 98.137.246.7: bytes=32 time=86ms TTL=53
Reply from 98.137.246.7: bytes=32 time=100ms TTL=53

Ping statistics for 98.137.246.7:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 86ms, Maximum = 100ms, Average = 93ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
[HEADING=1]Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
4…30 9c 23 b4 90 05 …Realtek PCIe GBE Family Controller
7…ea 4e 06 5b d8 26 …Microsoft Wi-Fi Direct Virtual Adapter
8…e8 4e 06 5b d8 26 …Microsoft Wi-Fi Direct Virtual Adapter #2
17…e8 4e 06 5b d8 26 …Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter
3…00 1a 7d da 71 13 …Bluetooth Device (Personal Area Network)
1…Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.126 55
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.126 311
192.168.1.126 255.255.255.255 On-link 192.168.1.126 311
192.168.1.255 255.255.255.255 On-link 192.168.1.126 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.126 311
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.126 311[/HEADING]
Persistent Routes:
None
[HEADING=1]IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
17 311 fe80::/64 On-link
17 311 fe80::79cc:f69f:134d:4fde/128
On-link
1 331 ff00::/8 On-link
17 311 ff00::/8 On-link[/HEADING]
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (08/28/2018 12:14:21 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable

Error: (08/28/2018 12:14:16 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (08/28/2018 12:13:03 AM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 10.0.17134.112 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 23a0

Start Time: 01d43e855cb73c71

Termination Time: 4294967295

Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.ex e

Report Id: c6d097de-9303-4fa9-b007-408f1f207c12

Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_ neutral_cw5n1h2txyewy

Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

Error: (08/28/2018 12:12:01 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable

Error: (08/28/2018 12:12:01 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (08/28/2018 12:10:07 AM) (Source: Application Hang) (User: )
Description: The program svchost.exe version 10.0.17134.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: a80

Start Time: 01d43e72f8f4a70b

Termination Time: 0

Application Path: C:\Windows\System32\svchost.exe

Report Id: 0106a752-bb1a-4b5b-8b2b-b15979724492

Faulting package full name:

Faulting package-relative application ID:

Error: (08/28/2018 12:09:56 AM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 10.0.17134.112 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 19bc

Start Time: 01d43e84e9381896

Termination Time: 4294967295

Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.ex e

Report Id: a49f5564-81c1-41a9-9cd2-b8764c2f506a

Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_ neutral_cw5n1h2txyewy

Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

Error: (08/28/2018 12:09:26 AM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 10.0.17134.112 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 24cc

Start Time: 01d43e84afa73c00

Termination Time: 4294967295

Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.ex e

Report Id: fe1df50d-a17e-4b40-9fe2-ae2e218a550c

Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_ neutral_cw5n1h2txyewy

Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

Error: (08/28/2018 12:08:55 AM) (Source: Application Hang) (User: )
Description: The program svchost.exe version 10.0.17134.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: a80

Start Time: 01d43e72f8f4a70b

Termination Time: 4294967295

Application Path: C:\Windows\System32\svchost.exe

Report Id: 4e9ce243-11da-4f20-96b5-f94b610b7c5f

Faulting package full name:

Faulting package-relative application ID:

Error: (08/27/2018 11:55:57 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable
[HEADING=1]System errors:[/HEADING]
Error: (08/28/2018 12:16:05 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscDataP rotectionUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:16:05 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscBroke rManagerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:41 AM) (Source: DCOM) (User: DESKTOP-ARHQIHP)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscCloud BackupProviderUnavailableDESKTOP-ARHQIHPandreS-1-5-21-2834899404-4135191748-544439242-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:36 AM) (Source: DCOM) (User: DESKTOP-ARHQIHP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-ARHQIHPandreS-1-5-21-2834899404-4135191748-544439242-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:25 AM) (Source: DCOM) (User: DESKTOP-ARHQIHP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-ARHQIHPandreS-1-5-21-2834899404-4135191748-544439242-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:11 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:11 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/28/2018 12:14:00 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on Hyper-V logical processor 5 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (08/28/2018 12:14:00 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on Hyper-V logical processor 4 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (08/28/2018 12:14:00 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on Hyper-V logical processor 3 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (08/28/2018 12:14:21 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable

Error: (08/28/2018 12:14:16 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE7RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (08/28/2018 12:13:03 AM) (Source: Application Hang)(User: )
Description: SystemSettings.exe10.0.17134.11223a001d43e855cb73c 714294967295C:\Windows\ImmersiveControlPanel\Syste mSettings.exec6d097de-9303-4fa9-b007-408f1f207c12windows.immersivecontrolpanel_10.0.2.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel

Error: (08/28/2018 12:12:01 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable

Error: (08/28/2018 12:12:01 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (08/28/2018 12:10:07 AM) (Source: Application Hang)(User: )
Description: svchost.exe10.0.17134.1a8001d43e72f8f4a70b0C:\Wind ows\System32\svchost.exe0106a752-bb1a-4b5b-8b2b-b15979724492

Error: (08/28/2018 12:09:56 AM) (Source: Application Hang)(User: )
Description: SystemSettings.exe10.0.17134.11219bc01d43e84e93818 964294967295C:\Windows\ImmersiveControlPanel\Syste mSettings.exea49f5564-81c1-41a9-9cd2-b8764c2f506awindows.immersivecontrolpanel_10.0.2.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel

Error: (08/28/2018 12:09:26 AM) (Source: Application Hang)(User: )
Description: SystemSettings.exe10.0.17134.11224cc01d43e84afa73c 004294967295C:\Windows\ImmersiveControlPanel\Syste mSettings.exefe1df50d-a17e-4b40-9fe2-ae2e218a550cwindows.immersivecontrolpanel_10.0.2.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel

Error: (08/28/2018 12:08:55 AM) (Source: Application Hang)(User: )
Description: svchost.exe10.0.17134.1a8001d43e72f8f4a70b42949672 95C:\Windows\System32\svchost.exe4e9ce243-11da-4f20-96b5-f94b610b7c5f

Error: (08/27/2018 11:55:57 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable

=========================== Installed Programs ============================

Car Mechanic Simulator 2014 (HKLM...\Steam App 270850) (Version: - PlayWay S.A.)
Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
Discord (HKCU...\Discord) (Version: 0.0.301 - Discord Inc.)
DisplayDriverAnalyzer (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 399.07 - NVIDIA Corporation) Hidden
Epic Games Launcher (HKLM-x32...{E7B62E3F-0F70-4119-89A2-28DE1C3873CC}) (Version: 1.1.163.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM...{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Google Chrome (HKLM-x32...\Google Chrome) (Version: 68.0.3440.106 - Google Inc.)
Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
Hi-Rez Studios Authenticate and Update Service (HKLM-x32...{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
Launcher Prerequisites (x64) (HKLM-x32...{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Logitech G HUB (HKLM...{521c89be-637f-4274-a840-baaf7460c2b2}) (Version: - Logitech, Inc.)
Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 18.151.0729.0005 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32...{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008 (HKLM-x32...{f1e7e313-06df-4c56-96a9-99fdfd149c51}) (Version: 14.10.25008.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32...{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 390.41 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 399.07 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 399.07 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.14.1.48 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.14.1.48 - NVIDIA Corporation)
NVIDIA Graphics Driver 399.07 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 399.07 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.37.4 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.37.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
PunkBuster Services (HKLM-x32...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
SMITE (HKLM...\Steam App 386360) (Version: - Hi-Rez Studios)
Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Twitch (HKCU...{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 7.0.0.0 - Twitch Interactive, Inc.)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 8152.73 MB
Available physical RAM: 4595.71 MB
Total Virtual: 10072.73 MB
Available Virtual: 4638.92 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.16 GB) (Free:382.52 GB) NTFS
2 Drive g: (Game HDD) (Fixed) (Total:1863 GB) (Free:1435.87 GB) NTFS

========================= Users: ========================================

User accounts for \DESKTOP-ARHQIHP

Administrator andre DefaultAccount
Guest WDAGUtilityAccount

**** End of log ****

[veeg]

Any updates for us?

jmarket @phillpower2

[Malnutrition]

Let’s see if the correct drivers are installed.

[ul]
[li]Download Unknown Device Identifier v9.00[/li][li]Run it.[/li][li]Allow it to complete.[/li][li]Hit File >>Save[/li][li]The default name will be DeviceList[/li][li]Save it to your desktop.[/li][li]Open DeviceList.txt copy contents.[/li][li]Paste it here.[/li][/ul]

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.