Newely Built Pc Keeps Freezing

[Sharquake]

Around 2 and a half months ago I built myself a gaming PC and had no issues with anything up until around 2 or three weeks ago, which is when my PC started to freeze and Everytime I logged into my PC it would freeze after a few seconds and sometimes after a few minutes after I had installed Adobe creative cloud, and when I uninstalled it and updated my nvdia graphics driver it stopped up until yesterday, when I downloaded and launched a game on steam, scp secret labratory. This issue has continued and will not stop, I reset my computer and reinstalled windows but kept my personal files, and installed discord, chrome, and steam again. It seemed promising, but after around 2 hours it just froze again while I was watching a YouTube video.

My PC specs are

Os - windows 10 pro
Motherboard - msi tomahawk b350
processor - AMD ryzen 5 1600
Ram - 2x4gb ddr4-2666 ballistix
graphics card - nvdia msi gtx 1070 ti Duke
hard drive - wd blue 1tb
Power supply - EVGA 550 b3 bronze

I am also using the razor death addor mouse and razor cynosa chroma keyboard which I thought might be causing some issues also.

[jmarket]

Hi there @Sharquake and welcome to PCHF

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:


List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE.

[IMG alt="ZcY4ssaWkb3BvAAUm21-sEMakV5lKqLsT99M6i2YO1hhf6XlCwJkosekS8CRpzT4D_t-AYizPFVh7TFm7SmzLhMALb6OdA_Un0--vpw4LDZfYtyLNrTHDMRQwRz0hUrM0EDu6YhQT3Mf1gVK6bJOlb HqdMovC4zJlM2XtLLnxqPOK5y_LUWMbap6pK7rVWm1zjm45SW3 UfruY8Ype0PEjevPRez8dQ_iKpttIaQlM7VeRYyBD3NxDJU2DU 1OTJEr6FXuB0rdbeC48UNxV3tKld2Bybaj50pNLbpLIugU9evV rJWhISN4VInH6-jctxaLXOEDrW4I_0hLXCoqaolAPcKMgwBRm_FlR3V1SHbxrQ-FlVLyrLrPg0xF62AKARhVGvQ-MMQwHnQxI7FaNXcD85hP1VHHWD-TSAc2eUAUM8fL-sgsZzM0hNeAy_bat-Q_VmliLAi4D4OBMszC5z_o1NwkFEWpTCJm3W9-PQMCrZEGICfOcuLN8bAC8-GW4mHn_OuCmuO3bFf1A5jSc2-iGgSAogmbruqcq3Xav0X7tI-aBoRiqbA-Jpd1GOOPChl1wIRp-awdq9FB2kgP87w3xlS2vDI2wZSCndcGhlLuLQO1dooV5YwvQ3o QZMzmyfQSJVK0zNEcMZ2rNWhQih8CxQOhNgCob9E=w726-h395-no" width="690px" height="375px"]https://lh3.googleusercontent.com/ZcY4ssaWkb3BvAAUm21-sEMakV5lKqLsT99M6i2YO1hhf6XlCwJkosekS8CRpzT4D_t-AYizPFVh7TFm7SmzLhMALb6OdA_Un0--vpw4LDZfYtyLNrTHDMRQwRz0hUrM0EDu6YhQT3Mf1gVK6bJOlb HqdMovC4zJlM2XtLLnxqPOK5y_LUWMbap6pK7rVWm1zjm45SW3 UfruY8Ype0PEjevPRez8dQ_iKpttIaQlM7VeRYyBD3NxDJU2DU 1OTJEr6FXuB0rdbeC48UNxV3tKld2Bybaj50pNLbpLIugU9evV rJWhISN4VInH6-jctxaLXOEDrW4I_0hLXCoqaolAPcKMgwBRm_FlR3V1SHbxrQ-FlVLyrLrPg0xF62AKARhVGvQ-MMQwHnQxI7FaNXcD85hP1VHHWD-TSAc2eUAUM8fL-sgsZzM0hNeAy_bat-Q_VmliLAi4D4OBMszC5z_o1NwkFEWpTCJm3W9-PQMCrZEGICfOcuLN8bAC8-GW4mHn_OuCmuO3bFf1A5jSc2-iGgSAogmbruqcq3Xav0X7tI-aBoRiqbA-Jpd1GOOPChl1wIRp-awdq9FB2kgP87w3xlS2vDI2wZSCndcGhlLuLQO1dooV5YwvQ3o QZMzmyfQSJVK0zNEcMZ2rNWhQih8CxQOhNgCob9E=w726-h395-no[/IMG]

Speccy will open and after a short wait will display a summary of your system specs.
[li]Click on the file menu.[/li][li]Then click Publish snapshot.[/li]
[IMG alt="E_U_RjMi_u9BGprKHACPKc2WT1aHfArsDguOjRo4qnskM tgXrrgjVB3xTErPz1ylVG8KtS6FSa8Mml5Ll0kzC6sAVQgTqC3 hUwKPAUgGm5NKI_xmgGp_OlGMroUwQJJrG6iff8Lj=w2400" width="676px" height="500px"]https://lh3.googleusercontent.com/E_U_RjMi_u9BGprKHACPKc2WT1aHfArsDguOjRo4qnskMtgXrr gjVB3xTErPz1ylVG8KtS6FSa8Mml5Ll0kzC6sAVQgTqC3hUwKP AUgGm5NKI_xmgGp_OlGMroUwQJJrG6iff8Lj=w2400[/IMG]

A dialogue box will ask you to confirm, select yes.
[IMG alt="3pUfoUJBAClZ5Al2RuZ3lVKoWJXPg60ZqURNggRETQEQJ F889G5_-FXgHsn18U83LNNqeu5wMxSgnDonYamyA77rOViC4zw18eqb_GA 9rv7Hcv86AWEM7QJ0eBbmvdWoIdxQ8-zL=w2400" width="560px" height="202px"]https://lh3.googleusercontent.com/3pUfoUJBAClZ5Al2RuZ3lVKoWJXPg60ZqURNggRETQEQJF889G 5_-FXgHsn18U83LNNqeu5wMxSgnDonYamyA77rOViC4zw18eqb_GA 9rv7Hcv86AWEM7QJ0eBbmvdWoIdxQ8-zL=w2400[/IMG]

Another dialogue box will open
[li]Click Copy to Clipboard.[/li][li]Then click Close.[/li]
[IMG alt="7pzV1O_juVFxiJiUP_NVrdBswZ6N0KO3PcgPEUfauglo2 q5YT8E7uCZMRsnHE742GZB8oMy-h-Mt30TX0S-kkZvRYmgUp0gbJFrnqYtB8BDwVeQB76Rdzltk0mg3H_Wpnaijh Knd=w2400" width="520px" height="132px"]https://lh3.googleusercontent.com/7pzV1O_juVFxiJiUP_NVrdBswZ6N0KO3PcgPEUfauglo2q5YT8 E7uCZMRsnHE742GZB8oMy-h-Mt30TX0S-kkZvRYmgUp0gbJFrnqYtB8BDwVeQB76Rdzltk0mg3H_Wpnaijh Knd=w2400[/IMG]

Now that your link has been copied please paste it into your next post. It should look something like the example below

http://speccy.piriform.com/results/6waAHapcLrZIVPakgxXXXXXXX

BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:

[Sharquake]

Okay so here are my specs from speccy and the mini tool box errors, thanks for helping

speccy.piriform.com/results/K11YG5BaBAHtiEYJ8e7UtLB

[jmarket]

Everything looks OK. Let’s test your hardware.

Let’s test your RAM to ensure your RAM is OK

[ul]
[li]Click Start, type mdsched.exe in the Search box, and then press Enter.[/li][li]Choose whether to restart the computer and run the tool immediately or schedule the tool to run at the next restart.[/li][li]Windows Memory Diagnostics runs automatically after the computer restarts and performs a standard memory test automatically. If you want to perform fewer or more tests, press F1, use the Up and Down arrow keys to set the Test Mix as Basic, Standard, or Extended, and then press F10 to apply the desired settings and resume testing.[/li][li]When testing is completed, the computer restarts automatically. You’ll see the test results when you log on.[/li][/ul]

[Sharquake]

The mdsched.exe report came back with no errors reported

[jmarket]

Awesome

[ul]
[li]Click on the Start button and in the search box, type Command Prompt[/li][li]When you see Command Prompt on the list, right-click on it and select Run as administrator[/li][li]When command prompt opens, copy and paste the following command into it, press Enter. [/li]
[ICODE]sfc /scannow[/ICODE]
[li]Wait for this to finish before you continue[/li][li]Copy and paste the following command, press Enter.[/li]
[ICODE]findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %userprofile%\Desktop\sfc.txt[/ICODE]
[/ul]
That will create sfc.txt on your Desktop. Please attach sfc.txt to your next post:
[ul]
[li]Open Reply window. Click ‘More Reply Options’.[/li][li]Go to the end of your text (if any).[/li][li]Click ‘Choose Files..’[/li][li]For ‘File name’ paste this: %userprofile%\Desktop\sfc.txt[/li][li]Click the ‘Add to Post’ link which will appear on the right when the file has been uploaded.[/li][li]Click ‘Add Reply’.[/li][/ul]

[Sharquake]

I will keep trying to get results from this but givin the amount of time it takes I can’t seem to be able to complete the scan without the PC freezing

[jmarket]

It keeps freezing during the scan? Not good.

Let’s stress test your GPU. Download Furmark and install it. After installation, run it and select GPU Stress Test. Let it run for about 30 minutes or so. If it errors out, reboots the computer, or shuts the computer down, your GPU is failing. Let us know the results

[Sharquake]

I will try it, but I might not even be able to start the download, the freezing has consistently been getting worse

[jmarket]

It sounds like your Hard drive might be bad. if it’s freezing like this, it’s most likely the HD.

[Sharquake]

Okay thanks, I’ll check out the sata cable and the connection to the mother board

[jmarket]

If it’s a new HD, it might be defective. I’d check the connections first and if all else fails, the drive might be defective. I’ve seen all computer parts defective, brand new.

[Sharquake]

Okay so it’s been a few days and I got a new hhd, after I checked the connections of the old hard drive and everything else on the PC I received my new hard drive and reinstalled it replacing the old one. This has proven to be ineffective though because upon reinstalling windows ten it freezes during the install process, but remains completely fine in the bios screen and in the windows ten install menus.

[Sharquake]

Okay so I did get windows ten installed using a different method which seemed to work fine, and I ran the scan you asked me to run in cmd and here are the results, and it does say there are corrupted files

[Sharquake]

Is this htread still viewable? Or do I need to make a new one.