File Explorer messed up

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  • Moemente
    PCHF Member
    • Aug 2018
    • 9

    #1

    File Explorer messed up

    Im having a weird problem where my video file and my document file are both synced together. When i put something in one, it shows in the other one also
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7635

    #2
    Hi there @Moemente and welcome to PCHF

    Right click both and select Properties β†’ Location. What do they say?

    Comment

    • Moemente
      PCHF Member
      • Aug 2018
      • 9

      #3
      Originally posted by jmarket
      Hi there @Moemente and welcome to PCHF

      Right click both and select Properties β†’ Location. What do they say?
      For me it just says C:\Users\rfila\Documents for both

      Comment

      • jmarket
        PCHF Owner
        • Jan 2015
        • 7635

        #4
        Change the video one to C:\Users\rfila\Videos

        Comment

        • Moemente
          PCHF Member
          • Aug 2018
          • 9

          #5
          Originally posted by jmarket
          Change the video one to C:\Users\rfila\Videos
          I did but it changes both of the locations to videos and vice versa

          Comment

          • jmarket
            PCHF Owner
            • Jan 2015
            • 7635

            #6
            OK. In that case, we’ll have to change the registry. Please backup the registry before doing so.

            Type regedit into the search bar and click OK. Run as Administrator. Go to:
            [ICODE]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\User Shell Folders[/ICODE]
            and you’ll see the folders there. Change the My Video key to:
            [ICODE]%USERPROFILE%\Videos[/ICODE]
            after doing so, reboot and it should be fixed

            Comment

            • Moemente
              PCHF Member
              • Aug 2018
              • 9

              #7
              Okay, so i did all you said and it create a new file called videos. but the two original files are now both listed as there location being videos. Its like they are synced together.

              Comment

              • jmarket
                PCHF Owner
                • Jan 2015
                • 7635

                #8
                Interesting…

                How long has this been happening?

                Comment

                • Moemente
                  PCHF Member
                  • Aug 2018
                  • 9

                  #9
                  Originally posted by jmarket
                  Interesting…

                  How long has this been happening?
                  Honestly, like around 4-6 months

                  Comment

                  • jmarket
                    PCHF Owner
                    • Jan 2015
                    • 7635

                    #10
                    [ul]
                    [li]Click on the Start button and in the search box, type Command Prompt[/li][li]When you see Command Prompt on the list, right-click on it and select Run as administrator[/li][li]When command prompt opens, copy and paste the following command into it, press Enter. [/li]
                    [ICODE]sfc /scannow[/ICODE]
                    [li]Wait for this to finish before you continue[/li][li]Copy and paste the following command, press Enter.[/li]
                    [ICODE]findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %userprofile%\Desktop\sfc.txt[/ICODE]
                    [/ul]
                    That will create sfc.txt on your Desktop. Please attach sfc.txt to your next post:
                    [ul]
                    [li]Open Reply window. Click β€˜More Reply Options’.[/li][li]Go to the end of your text (if any).[/li][li]Click β€˜Choose Files..’[/li][li]For β€˜File name’ paste this: %userprofile%\Desktop\sfc.txt[/li][li]Click the β€˜Add to Post’ link which will appear on the right when the file has been uploaded.[/li][li]Click β€˜Add Reply’.[/li][/ul]

                    Comment

                    • Moemente
                      PCHF Member
                      • Aug 2018
                      • 9

                      #11
                      Originally posted by jmarket
                      [ul]
                      [li]Click on the Start button and in the search box, type Command Prompt[/li][li]When you see Command Prompt on the list, right-click on it and select Run as administrator[/li][li]When command prompt opens, copy and paste the following command into it, press Enter.[/li]
                      [ICODE]sfc /scannow[/ICODE]
                      [li]Wait for this to finish before you continue[/li][li]Copy and paste the following command, press Enter.[/li]
                      [ICODE]findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %userprofile%\Desktop\sfc.txt[/ICODE]
                      [/ul]
                      That will create sfc.txt on your Desktop. Please attach sfc.txt to your next post:
                      [ul]
                      [li]Open Reply window. Click β€˜More Reply Options’.[/li][li]Go to the end of your text (if any).[/li][li]Click β€˜Choose Files..’[/li][li]For β€˜File name’ paste this: %userprofile%\Desktop\sfc.txt[/li][li]Click the β€˜Add to Post’ link which will appear on the right when the file has been uploaded.[/li][li]Click β€˜Add Reply’.[/li][/ul]

                      Comment

                      • jmarket
                        PCHF Owner
                        • Jan 2015
                        • 7635

                        #12
                        SFC looks good. Sounds like a Windows 10 Reset is in order. Something happened that requires a reset to fix.

                        In this case, you would have to select Remove Everything. The Keep My Files option won’t work in this case because it would keep the two folders the exact same.

                        Comment

                        • Moemente
                          PCHF Member
                          • Aug 2018
                          • 9

                          #13
                          Originally posted by jmarket
                          SFC looks good. Sounds like a Windows 10 Reset is in order. Something happened that requires a reset to fix.

                          In this case, you would have to select Remove Everything. The Keep My Files option won’t work in this case because it would keep the two folders the exact same.
                          Alright well thanks for trying imma just leave it

                          Comment

                          • jmarket
                            PCHF Owner
                            • Jan 2015
                            • 7635

                            #14
                            Let me tag @phillpower2 and @Bruce to see if we can figure something out

                            Comment

                            • Bruce
                              PCHF Member
                              • Oct 2017
                              • 10697

                              #15
                              could I suggest creating a new user profile.
                              make it an Administrator (or course) rather than a Standard User, then log out of that β€˜corrupted’ account and into the new one.
                              setup your personal choices (background, screen saver blah blah blah) then go into File Explorer, C:\Usersold account\ and for each of the personal folders (Docs, Pics, Vids, Music, Contacts, Favourites, Downloads, Desktop etc) copy the contents into the new user folder.

                              I suspect you will still copy over the dups that are weirdly β€˜syncing’ between those two folders but once copied, you can go into the relevant folders and delete the dups (do one file first just to prove the β€˜sync’ link really is broken).

                              once you are happy all the personal stuff is transferred, you can delete the whole, old account.
                              but maybe wait a week or so (and space permitting) just to make sure everything was transferred.
                              and don’t forget your emails if you use a PC based email program.

                              the old account can always be left on the system but deactived so you won’t see it as a choice at the login screen if you like via the elevated command net user oldname /active:no

                              the beauty of creating a new user account approach (which should work) eliminates the need for a fresh install of Windows - which if the PC is more than a couple of years old, would also give other benefits like a speed boost so keep it in the back of your mind down the track.

                              Comment

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