Videos are laggy and stutter

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  • system
    PCHF Owner
    • Jan 2015
    • 7636

    #1

    Videos are laggy and stutter

    For some reason I can get videos to play on my computer.

    I’ve played the same video a number of players including VLC, Films & TV, Windows Media Player, 5KPlayer, PowerDVD and I have even uploaded videos to YouTube for testing and opened it up in a video editor called HitFilm Express.

    I have downloaded the K-lite codec pack and the CCCP codec pack which did nothing.

    I have messed around with a number of settings in VLC player with no luck.

    The they lag and stutter in different places every time and lag differently on some of the players so it’s not the video file.

    It lags in HitFilm Express.

    It plays almost flawlessly in 5KPlayer and super close the flawlessly in PowerDVD.

    But the strangest part is that it plays 100% flawlessly once I upload it to YouTube.

    Can anyone think of what the problem could possibly be?

    EDIT

    Sorry forgot my specs

    i7 8700
    16 GB RAM
    1080 Ti OC
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Hopefully some of our members will chime in soon.
    @gus @Bruce @Rustys @Evan Omo

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      what is your OS?

      fire up Task Manager to see what process are running and to check the CPU, Memory and Disk %'s (click on the column headers to sort descending to see highest users)

      Comment

      • system
        PCHF Owner
        • Jan 2015
        • 7636

        #4
        Windows 10 Home 64-bit.

        Before I play the video it’s idle at CPU-0% RAM-14% Disk-0% GPU-0%.

        During the video playing it’s at CPU-2% RAM- 15% Disk-0% GPU-22% to 55%.

        I also had GPU-Z open and the GPU load was 2% to 8%.

        Comment

        • system
          PCHF Owner
          • Jan 2015
          • 7636

          #5
          As an experiment could I suggest you download and try Pot Player, which you will probably prefer over VLC anyway. Try it and let us know.

          Get it HERE

          Comment

          • system
            PCHF Owner
            • Jan 2015
            • 7636

            #6
            Pot Player lags/stutters and the audio levels go loud then quiet…

            I also wanted to point out that the videos play fine on my
            Macbook Air with VLC and my iPhone…

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8977

              #7
              Any updates for us?

              Comment

              • system
                PCHF Owner
                • Jan 2015
                • 7636

                #8
                I’m still unfortunately having the issue…

                The only update I have is that I can play the videos fine on my Macbook Air and iPhone.

                Any ideas gentlemen?

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8977

                  #9
                  @Bruce @gus @phillpower2

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #10
                    so it’s just the PC and independent of whatever video software use… strange.
                    so what about booting the PC into Safe Mode?
                    what about logging in on another user account? (create one if necessary)
                    because failing those, I’m at the β€˜you have a gremlin’ stage or it’s time to nuke it from space and reload - everything. (drastic yes, but how much time would that take, compared to time already spent?)

                    Comment

                    • system
                      PCHF Owner
                      • Jan 2015
                      • 7636

                      #11
                      Can I ask if your Windows 10 has the latest updates?

                      Do you have a graphics card, and if so what make and model is it, or do you have onboard video?

                      It is possible Windows may have installed one of its own driver updates instead of from a manufacturer, which can be a worry at times.

                      Comment

                      • system
                        PCHF Owner
                        • Jan 2015
                        • 7636

                        #12
                        I booted into safe mode and the video has super low FPS.

                        I created a new user account and I had the same issue.

                        I’m completely open to doing a Windows reinstall. I already did one before I posted on here, but I’m not too familiar with Windows 10 so maybe I did it wrong twice?

                        Yes sir, Windows shows up-to-date.

                        I have a 1080 ti installed. I just had a 1070 but I bought the 1080 to try and fix the problem because I originally thought I didn’t have enough power for game capture.

                        I downloaded the nvidia driver off of the site. Is it possible it could be another driver like a chipset or something?

                        This is a brand new PC and maybe I botched the install twice? Anyway I can check?

                        I don’t like how Windows 10 installs it’s own drivers… I could have missed something but because it installs it’s own I can’t see…

                        Also, does anyone else find it weird that when the video was playing the task manager said the GPU had a 22% to 55% load but GPU-Z was 2% to 8%?

                        Comment

                        • DOUGIE
                          PCHF Member
                          • Jun 2017
                          • 424

                          #13
                          Hi. What brand and wattage PSU ?

                          Windows may have removed your Graphics Driver and install a generic one.
                          Stop Windows 10 driver updates. How to:

                          How to Disable Automatic Driver Downloads on Windows 10
                          [ol]
                          [li]Right click the Start button and select Control Panel.[/li][li]2. Make your way to System and Security.[/li][li]Click System.[/li][li]Click Advanced system settings from the left sidebar.[/li][li]Select the Hardware tab.[/li][li]Press the Device Installation Settings button.[/li][li]Choose No, and then press the Save Changes button.[/li][/ol]
                          Then go to Nvidia and get correct GPU Driver and install.

                          Comment

                          • system
                            PCHF Owner
                            • Jan 2015
                            • 7636

                            #14
                            Did this issue start only after the installation of the 1080 video card, or was it present with the old card?

                            Comment

                            • DOUGIE
                              PCHF Member
                              • Jun 2017
                              • 424

                              #15
                              Further to Gus’s question, have you run ALL the chipset drivers, from your Motherboard Driver CD?

                              Comment

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