Random restarts Windows 10

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ryrhino
    PCHF Member
    • Dec 2017
    • 29

    #1

    Random restarts Windows 10

    For at least the past week my pc has been restarting randomly. This has happened since the most recent Windows update. The random restarts mostly happen when I have Chrome open. The restarts usually happen once per day. Once the restart happens I am still able to use the pc.
    While doing my own research to try to fix the issue I found the following articles.
    Your Windows 10 restarts randomly? Try to change Advanced Power settings. We have more solutions inside so check them out right now.

    I have done the first two solutions in this article. It also suggests turning off anti virus. I don’t know how to update my BIOS if you think that may help me solve this issue please tell me how to update my BIOS.
    I was using the free trial of Emsisoft Anti-Malware. https://www.emsisoft.com/en/software/antimalware/ I uninstalled it using Geek uninstaller. When Geek uninstaller uninstalled emsisoft instead of checking for leftover traces I click on the restart now. I don’t know if there are any leftover files of emisoft installed. How do I check to see if any of emisoft is still installed and how to delete it?
    I installed the free version of Bitdefender.
    I used IObit driver booster to update drivers. Still have the random restarts after drivers were updated.
    I got another random restart 12-19-2017 another random restart on 12-21-2017.
    The other article I found is this one http://www.thewindowsclub.com/window...ithout-warning one suggestion from this says Uncheck the Automatically restart box. Click Apply / OK and Exit which I have done. When the pc restarts I do not get a blue screen or any error messages.
    I also did all the steps in this article https://winaero.com/blog/how-to-perm...-stop-windows- …
    I do not have any spare pc parts to test if any pc hardware is bad. I don’t know anyone I could borrow pc parts from.
    What other ideas and suggestions do you have that I can try?
    Thanks for your help.
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello
    Hopefully some of our members will chime in soon.

    @phillpower2 @georgeks

    Comment

    • TwitchisMental
      PCHF Member
      • Nov 2016
      • 176

      #3
      Hello Ryrhino and welcome to PCHF! We can assist you with the reported issue.

      In order to better assist you, we will need a bit more information. Please follow the instructions below and attach the results in your next post .

      Step 1: Speccy Scan.

      [ul]
      [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

      Step 2 : MiniToolBox Scan

      Please download MINITOOLBOX and run it.

      Checkmark following boxes:

      Flush DNS
      Reset FF proxy Settings
      Reset Ie Proxy Settings
      Report IE Proxy Settings
      Report FF Proxy Settings
      List content of Hosts
      List IP configuration
      List Winsock Entries
      List last 10 Event Viewer log
      List Installed Programs
      List Users, Partitions and Memory size
      List Devices (problems only)

      Click Go post the result.

      Comment

      • ryrhino
        PCHF Member
        • Dec 2017
        • 29

        #4
        As of today 12-22-2017 at 8PM Mountain time zone USA I have not had a random reboot today. I have been using the pc for several hours today.
        Here is the requested information

        MiniToolBox by Farbar Version: 17-06-2016
        Ran by Ryan (administrator) on 22-12-2017 at 19:52:18
        Running from β€œC:\Users\Ryan\Downloads”
        Microsoft Windows 10 Home (X64)
        Model: 10117 Manufacturer: LENOVO
        Boot Mode: Normal


        ========================= Flush DNS: ===================================
        Windows IP Configuration
        Successfully flushed the DNS Resolver Cache.
        ========================= IE Proxy Settings: ==============================
        Proxy is not enabled.
        No Proxy Server is set.
        β€œReset IE Proxy Settings”: IE Proxy Settings were reset.
        ========================= Hosts content: =================================
        0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
        0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
        0.0.0.0 media.opencandy.com
        0.0.0.0 cdn.opencandy.com
        0.0.0.0 tracking.opencandy.com
        0.0.0.0 api.opencandy.com
        0.0.0.0 api.recommendedsw.com
        0.0.0.0 rp.yefeneri2.com
        0.0.0.0 os.yefeneri2.com
        0.0.0.0 os2.yefeneri2.com
        0.0.0.0 installer.betterinstaller.com
        0.0.0.0 installer.filebulldog.com
        0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
        0.0.0.0 inno.bisrv.com
        0.0.0.0 nsis.bisrv.com
        0.0.0.0 cdn.file2desktop.com
        0.0.0.0 cdn.goateastcach.us
        0.0.0.0 cdn.guttastatdk.us
        0.0.0.0 cdn.inskinmedia.com
        0.0.0.0 cdn.insta.oibundles2.com
        0.0.0.0 cdn.insta.playbryte.com
        0.0.0.0 cdn.llogetfastcach.us
        0.0.0.0 cdn.montiera.com
        0.0.0.0 cdn.msdwnld.com
        0.0.0.0 cdn.mypcbackup.com
        0.0.0.0 cdn.ppdownload.com
        0.0.0.0 cdn.riceateastcach.us
        0.0.0.0 cdn.shyapotato.us
        0.0.0.0 cdn.solimba.com
        0.0.0.0 cdn.tuto4pc.com
        There are 7 entries.
        ========================= IP Configuration: ================================
        Realtek PCIe GBE Family Controller = Ethernet (Connected)
        Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Media disconnected)
        [HEADING=1]----------------------------------[/HEADING]
        [HEADING=1]IPv4 Configuration[/HEADING]
        [HEADING=1]----------------------------------[/HEADING]
        pushd interface ipv4
        reset
        set global icmpredirects=enabled
        set interface interface=β€œLocal Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=β€œEthernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=β€œLocal Area Connection* 3” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=β€œWi-Fi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        set interface interface=β€œLocal Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
        popd
        [HEADING=1]End of IPv4 configuration[/HEADING]
        [HEADING=1]Windows IP Configuration
        Host Name . . . . . . . . . . . . : Lenovo-PC
        Primary Dns Suffix . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : digis.net
        Wireless LAN adapter Wi-Fi:
        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
        Physical Address. . . . . . . . . : 18-CF-5E-C9-0B-B0
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        Wireless LAN adapter Local Area Connection* 2:
        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
        Physical Address. . . . . . . . . : 18-CF-5E-C9-0B-B0
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        Ethernet adapter Ethernet:
        Connection-specific DNS Suffix . : digis.net
        Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
        Physical Address. . . . . . . . . : C0-3F-D5-98-85-C7
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        Link-local IPv6 Address . . . . . : fe80::d1e1:aa53:9cba:47b3%2(Preferred)
        IPv4 Address. . . . . . . . . . . : 74.81.242.111(Preferred)
        Subnet Mask . . . . . . . . . . . : 255.255.255.128
        Lease Obtained. . . . . . . . . . : Friday, December 22, 2017 3:40:47 PM
        Lease Expires . . . . . . . . . . : Saturday, December 23, 2017 4:20:39 PM
        Default Gateway . . . . . . . . . : 74.81.242.1
        DHCP Server . . . . . . . . . . . : 66.182.72.68
        DHCPv6 IAID . . . . . . . . . . . : 163594197
        DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-0A-50-C0-3F-D5-98-85-C7
        DNS Servers . . . . . . . . . . . : 8.8.8.8
        8.8.8.4
        NetBIOS over Tcpip. . . . . . . . : Enabled
        Tunnel adapter Teredo Tunneling Pseudo-Interface:
        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
        Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
        DHCP Enabled. . . . . . . . . . . : No
        Autoconfiguration Enabled . . . . : Yes
        IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:c21:660:b5ae:d90(Preferred)
        Link-local IPv6 Address . . . . . : fe80::c21:660:b5ae:d90%13(Preferred)
        Default Gateway . . . . . . . . . : ::
        DHCPv6 IAID . . . . . . . . . . . : 369098752
        DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-52-0A-50-C0-3F-D5-98-85-C7
        NetBIOS over Tcpip. . . . . . . . : Disabled
        Server: google-public-dns-a.google.com
        Address: 8.8.8.8
        Name: google.com
        Addresses: 2607:f8b0:400f:804::200e
        172.217.12.46
        Pinging google.com [172.217.1.78] with 32 bytes of data:
        Reply from 172.217.1.78: bytes=32 time=88ms TTL=52
        Reply from 172.217.1.78: bytes=32 time=86ms TTL=52
        Ping statistics for 172.217.1.78:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 86ms, Maximum = 88ms, Average = 87ms
        Server: google-public-dns-a.google.com
        Address: 8.8.8.8
        Name: yahoo.com
        Addresses: 2001:4998:c:e33::53
        2001:4998:44:204::100d
        2001:4998:58:2201::73
        206.190.39.42
        98.139.180.180
        98.138.252.38
        Pinging yahoo.com [98.139.180.180] with 32 bytes of data:
        Reply from 98.139.180.180: bytes=32 time=74ms TTL=46
        Reply from 98.139.180.180: bytes=32 time=77ms TTL=46
        Ping statistics for 98.139.180.180:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 74ms, Maximum = 77ms, Average = 75ms
        Pinging 127.0.0.1 with 32 bytes of data:
        Reply from 127.0.0.1: bytes=32 time=6ms TTL=128
        Reply from 127.0.0.1: bytes=32 time=10ms TTL=128
        Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
        Approximate round trip times in milli-seconds:
        Minimum = 6ms, Maximum = 10ms, Average = 8ms[/HEADING]
        [HEADING=1]Interface List
        5…18 cf 5e c9 0b b0 …Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
        15…18 cf 5e c9 0b b0 …Microsoft Wi-Fi Direct Virtual Adapter
        2…c0 3f d5 98 85 c7 …Realtek PCIe GBE Family Controller
        1…Software Loopback Interface 1
        13…00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface[/HEADING]
        [HEADING=1]IPv4 Route Table[/HEADING]
        [HEADING=1]Active Routes:
        Network Destination Netmask Gateway Interface Metric
        0.0.0.0 0.0.0.0 74.81.242.1 74.81.242.111 35
        74.81.242.0 255.255.255.128 On-link 74.81.242.111 291
        74.81.242.111 255.255.255.255 On-link 74.81.242.111 291
        74.81.242.127 255.255.255.255 On-link 74.81.242.111 291
        127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
        127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
        127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
        224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
        224.0.0.0 240.0.0.0 On-link 74.81.242.111 291
        255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
        255.255.255.255 255.255.255.255 On-link 74.81.242.111 291[/HEADING]
        [HEADING=1]Persistent Routes:
        None
        IPv6 Route Table[/HEADING]
        [HEADING=1]Active Routes:
        If Metric Network Destination Gateway
        13 331 ::/0 On-link
        1 331 ::1/128 On-link
        13 331 2001::/32 On-link
        13 331 2001:0:9d38:953c:c21:660:b5ae:d90/128
        On-link
        2 291 fe80::/64 On-link
        13 331 fe80::/64 On-link
        13 331 fe80::c21:660:b5ae:d90/128
        On-link
        2 291 fe80::d1e1:aa53:9cba:47b3/128
        On-link
        1 331 ff00::/8 On-link
        2 291 ff00::/8 On-link
        13 331 ff00::/8 On-link[/HEADING]
        [HEADING=1]Persistent Routes:
        None
        ========================= Winsock entries =====================================
        Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
        Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
        Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
        Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
        Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
        Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
        x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
        x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
        x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
        x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
        x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
        x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
        ========================= Event log errors: ===============================
        Application errors:[/HEADING]
        [HEADING=1]Error: (12/22/2017 06:57:46 PM) (Source: Perflib) (User: )
        Description: BITSC:\Windows\System32\bitsperf.dll8
        Error: (12/18/2017 07:19:12 PM) (Source: SecurityCenter) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
        Error: (12/18/2017 07:19:05 PM) (Source: SecurityCenter) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
        Error: (12/14/2017 08:31:38 PM) (Source: Application Error) (User: )
        Description: Faulting application name: svchost.exe_InstallService, version: 10.0.16299.15, time stamp: 0x9c786b9a
        Faulting module name: ucrtbase.dll, version: 10.0.16299.125, time stamp: 0x70f70cc4
        Exception code: 0xc0000409
        Fault offset: 0x000000000006b70e
        Faulting process id: 0x27c8
        Faulting application start time: 0xsvchost.exe_InstallService0
        Faulting application path: svchost.exe_InstallService1
        Faulting module path: svchost.exe_InstallService2
        Report Id: svchost.exe_InstallService3
        Faulting package full name: svchost.exe_InstallService4
        Faulting package-relative application ID: svchost.exe_InstallService5
        Error: (12/12/2017 03:47:33 PM) (Source: Perflib) (User: )
        Description: BITSC:\Windows\System32\bitsperf.dll8
        Error: (12/08/2017 05:24:36 PM) (Source: Application Error) (User: )
        Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
        Faulting module name: combase.dll, version: 10.0.16299.15, time stamp: 0x3db461b4
        Exception code: 0xc0000005
        Fault offset: 0x00000000000a3a35
        Faulting process id: 0xd78
        Faulting application start time: 0xSystemSettings.exe0
        Faulting application path: SystemSettings.exe1
        Faulting module path: SystemSettings.exe2
        Report Id: SystemSettings.exe3
        Faulting package full name: SystemSettings.exe4
        Faulting package-relative application ID: SystemSettings.exe5
        Error: (12/08/2017 05:24:14 PM) (Source: Application Error) (User: )
        Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
        Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
        Exception code: 0xc0000005
        Fault offset: 0x0000000000208dda
        Faulting process id: 0x12bc
        Faulting application start time: 0xSystemSettings.exe0
        Faulting application path: SystemSettings.exe1
        Faulting module path: SystemSettings.exe2
        Report Id: SystemSettings.exe3
        Faulting package full name: SystemSettings.exe4
        Faulting package-relative application ID: SystemSettings.exe5
        Error: (12/08/2017 05:23:51 PM) (Source: Application Error) (User: )
        Description: Faulting application name: SystemSettings.exe, version: 10.0.16299.15, time stamp: 0x7640753d
        Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
        Exception code: 0xc0000005
        Fault offset: 0x000000000013b8fe
        Faulting process id: 0x20ac
        Faulting application start time: 0xSystemSettings.exe0
        Faulting application path: SystemSettings.exe1
        Faulting module path: SystemSettings.exe2
        Report Id: SystemSettings.exe3
        Faulting package full name: SystemSettings.exe4
        Faulting package-relative application ID: SystemSettings.exe5
        Error: (12/07/2017 12:37:56 PM) (Source: MSDTC Client 2) (User: )
        Description: 0x8007085A
        Error: (12/07/2017 12:35:05 PM) (Source: ESENT) (User: )
        Description: mighost (4408,R,0) TILEREPOSITORYS-1-0-0: Error -1023 (0xfffffc01) occurred while opening logfile C:\Users\Default\AppData\Local\TileDataLayer\Datab ase\EDB.log.
        System errors:[/HEADING]
        [HEADING=1]Error: (12/22/2017 07:00:30 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 06:59:25 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 06:58:24 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 06:15:59 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral _neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
        Error: (12/22/2017 06:15:59 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral _neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
        Error: (12/22/2017 06:15:42 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCauntdS-1-5-21-2346067745-3510472186-2909485925-1007LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 05:11:06 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 04:40:48 PM) (Source: volsnap) (User: )
        Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
        Error: (12/22/2017 04:15:19 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Error: (12/22/2017 04:01:07 PM) (Source: DCOM) (User: Lenovo-PC)
        Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Lenovo-PCRyanS-1-5-21-2346067745-3510472186-2909485925-1002LocalHost (Using LRPC)UnavailableUnavailable
        Microsoft Office Sessions:[/HEADING]
        [HEADING=1]Error: (12/22/2017 06:57:46 PM) (Source: Perflib)(User: )
        Description: BITSC:\Windows\System32\bitsperf.dll8
        Error: (12/18/2017 07:19:12 PM) (Source: SecurityCenter)(User: )
        Description: SECURITY_PRODUCT_STATE_ON
        Error: (12/18/2017 07:19:05 PM) (Source: SecurityCenter)(User: )
        Description: SECURITY_PRODUCT_STATE_ON
        Error: (12/14/2017 08:31:38 PM) (Source: Application Error)(User: )
        Description: svchost.exe_InstallService10.0.16299.159c786b9aucr tbase.dll10.0.16299.12570f70cc4c000040900000000000 6b70e27c801d375530adc1950C:\WINDOWS\System32\svcho st.exeC:\WINDOWS\System32\ucrtbase.dll724500e1-29ba-4ba5-ad9a-f75722f203fe
        Error: (12/12/2017 03:47:33 PM) (Source: Perflib)(User: )
        Description: BITSC:\Windows\System32\bitsperf.dll8
        Error: (12/08/2017 05:24:36 PM) (Source: Application Error)(User: )
        Description: SystemSettings.exe10.0.16299.157640753dcombase.dll 10.0.16299.153db461b4c000000500000000000a3a35d7801 d370841431918dC:\Windows\ImmersiveControlPanel\Sys temSettings.exeC:\WINDOWS\System32\combase.dll1e75 0ad0-3da1-4978-95ae-854b8f6277cfwindows.immersivecontrolpanel_10.0.1.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel
        Error: (12/08/2017 05:24:14 PM) (Source: Application Error)(User: )
        Description: SystemSettings.exe10.0.16299.157640753dWindows.UI. Xaml.dll10.0.16299.98950216afc00000050000000000208 dda12bc01d3708404ab6ddeC:\Windows\ImmersiveControl Panel\SystemSettings.exeC:\Windows\System32\Window s.UI.Xaml.dllfdaf7a2c-731f-41e8-9387-10a8fa9ff690windows.immersivecontrolpanel_10.0.1.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel
        Error: (12/08/2017 05:23:51 PM) (Source: Application Error)(User: )
        Description: SystemSettings.exe10.0.16299.157640753dWindows.UI. Xaml.dll10.0.16299.98950216afc0000005000000000013b 8fe20ac01d37083cacda56cC:\Windows\ImmersiveControl Panel\SystemSettings.exeC:\Windows\System32\Window s.UI.Xaml.dll42182dd5-4269-4226-8df8-a247e52fa4a9windows.immersivecontrolpanel_10.0.1.1 000_neutral_neutral_cw5n1h2txyewymicrosoft.windows .immersivecontrolpanel
        Error: (12/07/2017 12:37:56 PM) (Source: MSDTC Client 2)(User: )
        Description: 0x8007085A
        Error: (12/07/2017 12:35:05 PM) (Source: ESENT)(User: )
        Description: mighost4408,R,0TILEREPOSITORYS-1-0-0: C:\Users\Default\AppData\Local\TileDataLayer\Datab ase\EDB.log-1023 (0xfffffc01)
        CodeIntegrity Errors:[/HEADING]
        Date: 2017-12-18 18:56:31.837
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Custom 3 / Antimalware signing level requirements.
        Date: 2017-12-18 18:53:13.547
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 18:24:36.967
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 18:24:34.553
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 17:54:29.438
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Fra mework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks32.dll that did not meet the Microsoft signing level requirements.
        Date: 2017-12-18 17:54:28.486
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\Microsoft.NET\Fra mework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Microsoft signing level requirements.
        Date: 2017-12-18 17:50:17.971
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 17:39:06.875
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 17:39:06.797
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        Date: 2017-12-18 17:29:28.360
        Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Emsisoft Anti-Malware\a2hooks64.dll that did not meet the Windows signing level requirements.
        =========================== Installed Programs ============================
        4K Video Downloader 4.3 (HKLM-x32...{D0CA3944-0FD5-40FF-97A1-FEDFFB5EE31F}) (Version: 4.3.2.2215 - Open Media LLC)
        64 Bit HP CIO Components Installer (HKLM...{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
        7-Zip 16.04 (x64) (HKLM...\7-Zip) (Version: 16.04 - Igor Pavlov)
        AbiWord 2.8.6 (HKLM-x32...\AbiWord2) (Version: 2.8.6 - AbiSource Developers)
        Adobe Acrobat Reader DC (HKLM-x32...{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
        Adobe AIR (HKLM-x32...\Adobe AIR) (Version: 28.0.0.127 - Adobe Systems Incorporated)
        Adobe Digital Editions 4.5 (HKLM-x32...\Adobe Digital Editions 4.5) (Version: 4.5.4 - Adobe Systems Incorporated)
        Adobe Flash Player 28 NPAPI (HKLM-x32...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
        Adobe Flash Player 28 PPAPI (HKLM-x32...\Adobe Flash Player PPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
        AIO_CDA_ProductContext (HKLM-x32...{B5985100-D968-4B0D-B13C-B0362044612D}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
        AIO_CDA_Software (HKLM-x32...{CBB55719-C875-4C5A-A0B6-2473F77DD164}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
        AIO_Scan (HKLM-x32...{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden
        AMD Catalyst Control Center (HKLM-x32...\WUCCCApp) (Version: 1.00.0000 - AMD)
        AMD Catalyst Install Manager (HKLM...{DC255D56-5881-0F67-6E74-5926CECA90B0}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
        AOMEI Backupper Standard (HKLM-x32...{A83692F5-3E9B-4E95-9E7E-B5DF5536CE9D}is1) (Version: - AOMEI Technology Co., Ltd.)
        AOMEI OneKey Recovery 1.6 (HKLM-x32...{A83692F5-3E9B-4E95-9E7E-B5DF553690FD}is1) (Version: - AOMEI Technology Co., Ltd.)
        AppNHost 1.0.5.1 (HKLM-x32...{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)
        AxCrypt 2.1.1481.0 (HKLM...{0E1E3ADA-7669-6F26-5005-B7B48579F531}) (Version: 2.1.1481.0 - AxCrypt AB) Hidden
        AxCrypt 2.1.1481.0 (HKLM-x32...{18db8d8e-e8a9-4911-a0bb-978f5341daeb}) (Version: 2.1.1481.0 - AxCrypt AB)
        Bitdefender Agent (HKLM...\Bitdefender Agent) (Version: 21.0.25.59 - Bitdefender)
        Bitdefender Antivirus Free (HKLM...{1FCCF41D-5F00-4FE2-9653-162D0486C8B4}) (Version: 1.0.9.69 - Bitdefender)
        BufferChm (HKLM-x32...{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
        C3100 (HKLM-x32...{E601C028-B828-4CCC-BDC3-9678CEFC6965}) (Version: 140.0.425.000 - Hewlett-Packard) Hidden
        c3100_Help (HKLM-x32...{1AE3E621-E0C0-4aa1-B10B-B3E353A8D110}) (Version: 82.0.256.000 - Hewlett-Packard) Hidden
        CCleaner (HKLM...\CCleaner) (Version: 5.38 - Piriform)
        Cisco EAP-FAST Module (HKLM-x32...{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
        Cisco LEAP Module (HKLM-x32...{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
        Cisco PEAP Module (HKLM-x32...{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
        Copy (HKLM-x32...{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
        CyberLink MediaStory (HKLM-x32...\InstallShield
        {55762F9A-FCE3-45d5-817B-051218658423}) (Version: 1.0.1314 - CyberLink Corp.)
        CyberLink PhotoDirector 3 (HKLM-x32...\InstallShield
        {39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
        CyberLink PowerDirector 10 (HKLM...{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
        CyberLink PowerDirector 10 (HKLM-x32...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
        Defraggler (HKLM...\Defraggler) (Version: 2.21 - Piriform)
        Destinations (HKLM-x32...{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
        DeviceDiscovery (HKLM-x32...{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
        DocProc (HKLM-x32...{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
        Door Control version 3.4 (HKLM-x32...{C580556F-89DD-4267-BD8B-BA777B2293B4}is1) (Version: 3.4 - Digola)
        Driver & Application Installation (HKLM-x32...{BFECCF2A-F094-4066-8BFA-29CCBB7F6602}) (Version: 6.13.0621 - Lenovo)
        Driver Booster 5 (HKLM-x32...\Driver Booster_is1) (Version: 5.1.0 - IObit)
        EagleGet version 2.0.4.22 (HKLM-x32...{F6D8142A-B30B-454B-9EE0-08A7B997DFE4}is1) (Version: 2.0.4.22 - EagleGet)
        Fax (HKLM-x32...{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
        Genesys USB Mass Storage Device (HKLM-x32...{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.1.2.2 - Genesys Logic)
        Google Chrome (HKLM...{BE40B3E0-129E-313C-B663-94C192C5143F}) (Version: 63.0.3239.108 - Google, Inc.)
        Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
        GPBaseService2 (HKLM-x32...{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
        Greenshot 1.2.10.6 (HKLM...\Greenshot_is1) (Version: 1.2.10.6 - Greenshot)
        HP Customer Participation Program 14.0 (HKLM...\HPExtendedCapabilities) (Version: 14.0 - HP)
        HP Imaging Device Functions 14.0 (HKLM...\HP Imaging Device Functions) (Version: 14.0 - HP)
        HP Photo Creations (HKLM-x32...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
        HP Photosmart All-In-One Driver Software (HKLM...{4F6C1178-3FC0-44BB-8F9A-28D8516DFEE2}) (Version: 14.0 - HP)
        HP Solution Center 14.0 (HKLM...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
        HP Update (HKLM-x32...{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
        HPPhotoGadget (HKLM-x32...{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
        HPProductAssistant (HKLM-x32...{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
        HPSSupply (HKLM-x32...{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
        ImgBurn (HKLM-x32...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
        Lenovo Assistant (HKLM-x32...{B2DE4F30-B8C7-49C0-85B9-2F37A5290F00}) (Version: 2.0.0.29 - Lenovo)
        Lenovo Blacksilk USB Keyboard Driver (HKLM-x32...{B266E062-D6C5-485B-B426-51B152B041A6}) (Version: V1.6.13.0724 - Lenovo)
        Lenovo Photos (HKLM-x32...\Lenovo Photos) (Version: 4.8.5 - CEWE COLOR AG u Co. OHG)
        Lenovo Power2Go (HKLM-x32...{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.) Hidden
        Lenovo Power2Go (HKLM-x32...\InstallShield
        {40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.)
        Lenovo PowerDVD10 (HKLM-x32...{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5108.52 - CyberLink Corp.) Hidden
        Lenovo PowerDVD10 (HKLM-x32...\InstallShield
        {DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5108.52 - CyberLink Corp.)
        Lenovo Reach (HKLM-x32...{3245D8C8-7FE0-4FD4-B04B-2720A333D592}) (Version: 1.1.0.197 - Stoneware, Inc.)
        Lenovo Rescue System (HKLM...{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.) Hidden
        Lenovo Rescue System (HKLM-x32...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.)
        Lenovo Solution Center (HKLM...{C1FC707B-AE6B-4DC4-89A5-6628A01F8103}) (Version: 3.3.003.00 - Lenovo)
        Light Alloy 4.10.2 (build 3317) (HKLM-x32...\Light Alloy) (Version: 4.10.2 (build 3317) - Vortex Team)
        LVT (HKLM-x32...{9E3469A6-443A-452C-BF44-8D7CE3A9A7E2}) (Version: 5.00.0914 - Lenovo)
        Malwarebytes version 3.3.1.2183 (HKLM...{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
        MarketResearch (HKLM-x32...{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
        Microsoft Office (HKLM-x32...{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
        Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
        Microsoft Silverlight (HKLM...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
        Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
        Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM...{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32...{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32...{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32...{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
        Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM...{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
        Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32...{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
        Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32...{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
        Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32...{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
        Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
        Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32...{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
        Network64 (HKLM...{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.306.000 - Hewlett-Packard) Hidden
        Nitro Pro 9 (HKLM...{70B831B7-A8EE-4C5F-8F34-F383D24B3A04}) (Version: 9.0.5.9 - Nitro)
        OCR Software by I.R.I.S. 14.0 (HKLM...\HPOCR) (Version: 14.0 - HP)
        Pidgin (HKLM-x32...\Pidgin) (Version: 2.12.0 - )
        Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
        REALTEK Wireless LAN Driver (HKLM-x32...{9DAABC60-A5EF-41FF-B2B9-17329590CD5}) (Version: 1.00.0227 - REALTEK Semiconductor Corp.)
        Scan (HKLM-x32...{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
        Shop for HP Supplies (HKLM...\Shop for HP Supplies) (Version: 14.0 - HP)
        Skypeβ„’ 7.40 (HKLM-x32...{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.151 - Skype Technologies S.A.)
        SolutionCenter (HKLM-x32...{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
        Speccy (HKLM...\Speccy) (Version: 1.31 - Piriform)
        Status (HKLM-x32...{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
        SumatraPDF (HKLM...\SumatraPDF) (Version: 3.1.2 - Krzysztof Kowalczyk)
        SUPERAntiSpyware (HKLM...{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1250 - SUPERAntiSpyware.com)
        Toolbox (HKLM-x32...{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
        TrayApp (HKLM-x32...{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
        Unchecky v1.1 (HKLM-x32...\Unchecky) (Version: 1.1 - Reason Software Company Inc.)
        WebReg (HKLM-x32...{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
        ZoneAlarm Firewall (HKLM-x32...{3B214EF2-9413-4300-96DB-165ECA1ED736}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) Hidden
        ZoneAlarm Free Firewall (HKLM-x32...\ZoneAlarm Free Firewall) (Version: 15.1.504.17269 - Check Point)
        ZoneAlarm Security (HKLM-x32...{A51FEF33-C7A2-492E-840B-35A85D1F007E}) (Version: 15.1.504.17269 - Check Point Software Technologies Ltd.) Hidden
        ========================= Devices: ================================
        Name: HP Officejet Pro 8610
        Description: HP Officejet Pro 8610
        Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
        Manufacturer: HP
        Service:
        Device ID: ROOT\MULTIFUNCTION\0000
        Problem: : This device is disabled. (Code 22)
        Resolution: In Device Manager, click β€œAction”, and then click β€œEnable Device”. This starts the Enable Device wizard. Follow the instructions.
        ========================= Memory info: ===================================
        Percentage of memory in use: 62%
        Total physical RAM: 5310.71 MB
        Available physical RAM: 1996.43 MB
        Total Virtual: 6206.71 MB
        Available Virtual: 1830.6 MB
        ========================= Partitions: =====================================
        1 Drive c: (Windows8_OS) (Fixed) (Total:873.59 GB) (Free:656.28 GB) NTFS
        ========================= Users: ========================================
        User accounts for \LENOVO-PC
        Administrator auntd DefaultAccount
        Guest Ryan WDAGUtilityAccount
        **** End of log ****

        Comment

        • ryrhino
          PCHF Member
          • Dec 2017
          • 29

          #5
          At 8:30 PM Mountain time zone US pc did a random restart.

          Comment

          • TwitchisMental
            PCHF Member
            • Nov 2016
            • 176

            #6
            Thank you for the requested information. You mentioned previously that this issue started around the time of a Windows update; have you tried performing a system restore to before the update was installed?

            Comment

            • ryrhino
              PCHF Member
              • Dec 2017
              • 29

              #7
              Originally posted by Twitch6000
              Thank you for the requested information. You mentioned previously that this issue started around the time of a Windows update; have you tried performing a system restore to before the update was installed?
              On 12.25.2017 my pc did two random restarts at different times. For some reason on 12.24.2017 I did not have any random restarts.
              I have not tried a system restore yet. Are the steps in Option 1 what is needed to do a system restore? If so what do you suggest I put the date back to? Will a system restore let me uninstall Emisoft again and let geek uninstaller scan for left over items? In case Emisoft is what is causing the random restarts.
              How long should I stay in Safe mode? While in safe mode if my pc does a random restart what does that mean I need to do?
              Thanks again for the help.

              Comment

              • TwitchisMental
                PCHF Member
                • Nov 2016
                • 176

                #8
                Yes the link you have provided would be how to perform a proper system restore on Windows 10.

                I would suggest doing a restore to a time that the problem was not occurring. This may cause somethings that were uninstalled before to be reinstalled. Which you can uninstall again if needed.

                Comment

                • TwitchisMental
                  PCHF Member
                  • Nov 2016
                  • 176

                  #9
                  Any update on this issue?

                  Comment

                  • ryrhino
                    PCHF Member
                    • Dec 2017
                    • 29

                    #10
                    I had a chance to do a system restore on 12.28.2017 the only option I had to restore to was 12.23.2017. Not sure why that was my only option. I have uninstalled the free version of bitdefender antivirus to see if my computer restarts with that uninstalled. What are my next steps?
                    Thanks.

                    Comment

                    • TwitchisMental
                      PCHF Member
                      • Nov 2016
                      • 176

                      #11
                      The next step would be to confirm if the originally reported issue is occurring after the troubleshooting steps you took.

                      Comment

                      • ryrhino
                        PCHF Member
                        • Dec 2017
                        • 29

                        #12
                        Originally posted by Twitch6000
                        The next step would be to confirm if the originally reported issue is occurring after the troubleshooting steps you took.
                        I am going to use Windows defender as my av for a few days and see what happens. If or when I get another random restart I will post when it happened. I will post in a few days to give an update.

                        Comment

                        • ryrhino
                          PCHF Member
                          • Dec 2017
                          • 29

                          #13
                          On 12.28.2017 and 12.29.2017 I did not have any random restarts the entire time the pc was on for several hours.
                          On 12.30.2017 I had two random restarts. I will report if any more random restarts happen.
                          I am still using Windows defender as my anti virus.
                          I do not have any other anti virus installed currently.
                          While I surf the internet currently it seems to be faster than when I had Bitdefender and other free versions of anti virus installed.
                          Online videos are also slow to play.

                          Comment

                          • ryrhino
                            PCHF Member
                            • Dec 2017
                            • 29

                            #14
                            12.31.2017 When I first turned on the pc it started then it restarted right after it booted. I have ZoneAlarm free firewall installed. I have turned that off to see if that is part of the issuse. Currently using Windows defender.

                            Comment

                            • veeg
                              PCHF Director
                              • Jul 2016
                              • 8977

                              #15
                              @Twitch6000

                              Comment

                              Working...